51 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years

Hi, pre-sales question: does the theme works with menu with 2 or more levels deep? thanks!

pixel-art-inc

Yes you can create a menu till 4 levels.

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Hello Fantastic theme Congrats!! Before purchasing this theme I would like to know if this theme will support Arabic language as a second language option with specific RTL support. thanks

pixel-art-inc

Hi,

This theme is Translation ready and WPML supported so you can translate it into any language but for now RTL support is not available. But we can add this feature later.

Thank You

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
barrow Purchased

Hi Alex,

Any joy with the ticket I raised on your support forum?

Rob B

pixel-art-inc

Hi,

Sorry bro. Our support team was on vacations and just came back tomorrow. You ticket will be replied soon.

Thank You

Default-user
barrow Purchased

No problem. Just got the message through that it’s all sorted now. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
barrow Purchased

Hi Alex,

Any joy with the ticket #162713 – “Slider overlay” I raised on your support forum. It’s been two weeks now!!

Rob B

pixel-art-inc

Hi Rob,

All tickets are replied. Please check.

Regards, Alex

Default-user
barrow Purchased

Not all. Could you reply to Ticket #168648 please?

Thanks

Default-user
barrow Purchased

...and also ticket #175103

Default-user
barrow Purchased

Can you please, please please answer your support questions!!!!

pixel-art-inc

Hi Barrow,

All support tickets are replied already. Please check.

Thank You

  • Bought between 10 and 49 items
  • France
  • Has been a member for 0-1 years
webinti Purchased

Hi, I noticed a problem on my website and on the demo. When I go to Blog, in the tabbed widget when I click on a post, it goes to the homepage instead of the post i clicked.

Can u tell me how to fix this please ?

pixel-art-inc

Hi,

Did you submit the support ticket on our support site?http://pixelartsupport.ticksy.com/

Regards,

pixel-art-inc

Your ticket is replied.

Thank You

  • Bought between 10 and 49 items
  • France
  • Has been a member for 0-1 years
webinti Purchased

Hi, I noticed a problem on my website and on the demo. When I go to Blog, in the tabbed widget when I click on a post, it goes to the homepage instead of the post i clicked.

Can u tell me how to fix this please ?

pixel-art-inc

Hi,

Did you submit the support ticket on our support site?http://pixelartsupport.ticksy.com/

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I had real problems with support for this theme. Weeks went by without response and promises were made pre-purchase that were never upheld.

When I did get responses they were either unhelpful or just rude.

Purchase this theme with caution.

pixel-art-inc

We are replying our support tickets regularly. And at the moment we don’t have nay ticket in queue.

Make sure that you are following your submitted ticket.

Please.

Thanks.

Default-user

You really have misunderstood what I said.

Thanks to your unprofessionalism I may have now lost a client.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi everyone, pre-sale question : Is it compatible with wordpress 3.8 ? Thanks in advance!

pixel-art-inc

Hi Yes. This theme is compatible with wordpress 3.8.x

Regards,

  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
  • Sold between 50 000 and 100 000 dollars

Pixel Design 2.0 is released and available for download.

In this major release we have all the plugins included with theme and have fixed all IE bugs and issues. Pixel Design 2.0 is 100% responsive so it will look good on all screensizes.

Detailed changelog is in the download package.

Note: This is a big update so please check the changelog before updating your theme files. And take a backup of your current theme files to avoid any loss.

Thank You

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Aqt01 Purchased

Hi! I’ve purchased your theme and i just want to know how to load the default templates pages. Can you answer me via this comment? I tried to register in http://pixelartsupport.ticksy.com/ to leave the ticket but cannot register, it always sends me to the initial landing page

Default-user
Aqt01 Purchased

Hey!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Poland

hello, its possible to show our clients mre than 5?

i have setup 8 but it show only 5

pixel-art-inc

Yes you can increase the number of visible items for clients logos or images. And for this you need to change the visible_item attribute in the clients logos shortcode.

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