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I use a classic blog page for my posts, everything is ok just can’t see the video post thumbnails.
I have disabled the featured image and add the videos iframe text in Image/Video 2 has specified for each one.
Is there something else to set?
Hi,Please turn OFF all the plugins that are not included with the theme and try again. If you still have trouble send me a private message with the WP login details so that I can analyze this situation.Cheers
nice theme and quick support!
What’s the default font you used on Pixia? I made some changes and now I don’t remember… thanks!
Hi,The fonts in use are Dosis and Open Sans. Cheers
Oh thanks … and last question… how do I remove borders from default template?? cheers!
I don’t know exactly what you mean with borders, but you can use your browser inspector to check the CSS and add your own code to the theme options. Thanks!
Hello I am having an issue with your theme. Under the Pixa options when I am trying to same anything it is just reseting back to default. No matter what change I make to just resets to the default.
Hello i turned them off and it is still not working, I am running a multisite would that cause a problem?
Hi,That should not be a problem, because I have a similar setup on my server. I have just replied to your email. Cheers!
the theme works great, just a question: I’m working on SEO right now so I’d like to add more text,especially in the homepage, in order to have better results on google search. The home is configured as a slideshow – if I put some text on the “home” page body, it does not appear in the website neither if I check source code. So I guess you’re just hiding it ?
How can I make I visible, or better, place it just below slideshow? So it won’t affect minimal aspect of the page but can be read by google or when slideshow is missing…
Hi,Thank you for purchasing! It seems that the easy way to do that is to edit manually the template_homepage.php file. Cheers
ok… I’ve been checking but can’t find it…
which line should I edit in order to get the text back? thanks !
What do you mean with get the text back? The idea was to put the desired content manually. Thanks!
Yes, I mean, the text that I enter in “home” body is not shown in the page – when I check source code, I see that homepage has no content although I entered some text manually . I understand it is not displayed because of some php commands….
I understand what you say, but I’ve got a multi language site so would be better to show the text I enter on the “home” backoffice so I can use MLWP features
Hi,Ok, in that case please send me a private message and I’ll help you. Cheers!
ok I’ll send it right now, thanks!
any way to add customized social widget icons. i am mostly in china so it would be WEIBO and YOUKU. i know youtube recognizes these two as well? cheers. btw you are the fastest tech response ever!
Hi,Thank you for your kind comments! What part of the theme would like to change more exactly? Please specify. Cheers!
Also, I have replied to your email, but the message bounced back. Please send me another message through my profile page and I’ll reply to it again. Cheers!
hey hey. i would like to add some social media sites like YOUKU and WEIBO to the widget section? how is this possible?
also sorry my inbox was full. i just sent you another private pm. thanks!
Hi,I just replied to your email. About your question: you need to edit the inc/theme_widgets/pirenko-social-links/social.phpCheers!
Bought it but i get this under blog
Warning: Illegal string offset ‘image-2’ in /home/myname/public_html/wp-content/themes/pixia/template_blog_masonry.php on line 97
For every post
FIGURED IT OUT Have to untick the box below the post. Might want to tell folks that in your documents. Not everyone is using featured image
Hi,Thanks for reporting this! I will take care of it on the next update. Cheers
1. How do i get certain portfolio items to appear under a page. What i mean is if i have 2 pages ( page one shows houses, page two shows dogs) and under portfolio i have houses and dogs. Under page HOUSES, i select portoflio from template but it pulls ALL of the portfolio items in ( houses and dogs). I only want the ones with houses not dogs. I will have a seperate page for dogs
2. I noticed that the if i inset TEXT into the portfolio page. once the portfolio displays on the page and i click it to go to the porfolio i cannot see this text. ?
Hi,Here are my comments:1) Please take a look at the theme documentation. As an alternative please check the video tuts here https://www.youtube.com/watch?v=sh7nOdjpVZ8&list=PLWiviR4wWrsEF2lt-2_zsc3nAhhQCXzGT2) I don’t understand what you are trying to do here. Please send me a private message with a linkThanks!
How can i make the body font text Darker? It’s too light.
Hi,Please explore all the options under Pixia Options. For this you need to go to the General tab.. Thanks!
Thank you. Done.
How can i change the porfolio page so instead of it showing a magnified image of my featured image. It’s smaller and in a different position? Under skills text on right side?
Please turn OFF all the plugins that are not included with the theme and try again. If you still have trouble send me a private message with the WP login details so that I can analyze this situation.
The plugins were already off.
This should work with plugins. Saying turn them off is not a solution. But they are off and still no luck
Turning OFF plugins is the usual start of the debug process (I never said you can’t use them). Send me a private message with a link then. And re-upload the theme original files, because an error may have occurred before. Cheers!
Man this theme has so many problems its crazy
Another one is i had existing pages on my site
After installing your theme, When i click on the links to them in the sidebar they display nothing!! Are you hiding pages or something with this theme?
Hi,As far as I know the only problem so far was the blog page warning.About this issue: please turn OFF all the plugins that are not included with the theme and try again. If you still have trouble send me a private message with the WP login details so that I can analyze this situation.Thanks!
Dont worry fixed
This is a lot of work, things should work but they are not.
If you look at the previous comments there aren’t almost any issues with the theme. You should have a plugin or a database issue. Please follow the instructions I sent you on my latest comments. Thanks!
Understood. Fixed now.
I have sent you an email.
1. I need to be able to have a page on left when clicked ONLY display certain portfolio items on the right ( not all of them )
Right now I have 2 page names in my menu on left.
When i click on the first it should show only certain portfolio items
When I click the second it should show only certain portfolio items
2. After viewing a portfolio, I need to have it when someone clicks on portfolio item it doesn’t display massive image. At the moment is shows the featured image ( massive )
Hi,Here are my comments:1) Did you checked the theme documentation? It explains how this is done. Basically just check the options panel that is located under the page content;2) Did you checked the video tuts link I sent you? There’s a specific video about this;3) When you open a portfolio entry the image occupies the whole width of the right side panel. That is what happens on the theme preview. The site that you mentioned on your email was customized and it is different from the theme original features;Cheers!
1. Yes that worked. Excellent. Thank you. I now have correct things showing and the subs as skills.
2. The link went to lots of videos
3. Got it. I will need to find someone to pay to change the portfolio entry. Thanks.
Hi,Here are my comments:2) Please check this one https://www.youtube.com/watch?v=1geB7Im1fRs&index=7&list=PLWiviR4wWrsEF2lt-2_zsc3nAhhQCXzGT3) Ok;Cheers!
Hi,Please send us a private message and we’ll help you with this.Cheers!
Hello again Pirenko!
I have been using this wonderful theme for a while now. About two years ago, I came to you to ask for advice on disabling the prettyPhoto lightbox so that I might use the Social Gallery plug in to display my photos instead.
Well, I updated the theme today and once again I could use your help. I went back to the previous comment threads and tried to duplicate your previous instructions with no success.
Would you please walk me through where to find the specific files and lines of code to change or delete so that I can make the Social Gallery appear without another lightbox appearing on top of it? I would be most grateful!
Hi,We have updated the lightbox with another script to something better. You can edit the main-min.js file and remove the all the function calls called with the name magnificPopup
You can also revert to the theme previous version if you prefer. Cheers!
Thanks for the quick reply!
Actually the previous version stopped working for me all together. It would load the sidebar but not any of the portfolios, pages, or what have you. When I disabled the Social Gallery plug in, everything seemed to come back to life. Rather than tinker with that, I just figured I should upgrade to the latest version since it has been a couple of years.
I do have a follow-up question. I opened the main-min.js file as you suggested and found three instances of the “magnificPopup” name. As I am not a programmer, I don’t know exactly how much code to remove, but I thought I chose correctly. Unfortunately it still doesn’t work. The lightbox still comes up which must mean I didn’t get the right sections of code. I have since restored the main-min.jp file to it’s original state.
Also, no matter what I do, when I activate the Social Gallery plug in, nothing loads. It seems to have become incompatible with the Pixia theme. Any further advice you could offer on the subject would also be great appreciated.
Thanks for your help!
You can send us a private message with a link. Cheers!
Hi pirenko. Pixia suport visual composer plugin?. Thanks
Hi,Thank you for purchasing! We don’t anticipate any issues with that plugin. You may need to do some CSS adjustments, but, apart from that, it should work perfectly.Cheers!
Hello! I have a problem with Pixia Theme. It shows on my blog masonery page it triples same 10 posts. how can i fix this bug. Thank you!
Hi, where did you buy the theme?
Hey! I help a friend with theme, that bought from themeforest, and he have this problem. Thank you!
Hi, all enquiries must be placed with the account that bought the theme. Thanks!
Really love this theme. Very much interested in buying it but there’s one little thing thats stopping me from doing so.
The only thing this theme is lacking is a “Our Team / Team Members” page.
If you can add that, I will purchase it in a heart beat.
Hi,Thank you for your interest! Sure, we can do that… If you buy the theme, please send us a private message and we’ll take it from there.Cheers!
Just purchased it and sent a pm.
Hi,Thank you for purchasing! We’ll reply very soon. Cheers
I bought theme just a few months ago, now I need to upload more then 10 images on some portfolio items… how can I do this??
Hi,That requires some manual changes to the theme file system. Please send us a private message and we’ll try to help you. Cheers!
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