An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by super_things

They will respond to buyers' questions via email at r2d2@superthings.net.

Additional information from super_things:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Why does this email use tables for layout?

Unfortunately HTML emails have to use tables for layout due to the lack of support for CSS across email clients. You can read more about that here: For more information check ouit this site: http://www.email-standards.org/

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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