1386 comments found

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Hi,

When attempting to add new images to the Galleries, the media box is opening in a new page and when added the page return blank white.

Am I doing something wrong here?

ThemeGoods

The latest version of theme which fix issues on Wordpress 3.5 is available to download.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

Default-user

I’ve done that already, unfortunately the same issue manifests.

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

From Image Gallery when clicked on image it opens image on new tab, it doesnt open as shown on demo site

ThemeGoods

Please login with your purchased account

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I got it from the manual for Image Galleries. If it had to support WP gallery it would be much easier then instead of creating separate galleries then add them in menu.

ThemeGoods

Please login with your purchased account

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
Shin69 Purchased

Hi,

Same issue with ajmcfarlane. But another one I try to add gravity form on a menu on homepage but It’s alway show loading icon and never show my form. I checked on javascript it’s show many error. Could you please help?

Thanks.

ThemeGoods

There are javascript conflict between theme’s script and plugin’s script.

Really sorry, I can’t support on all 3rd party plugins issue. Please try to read its documentation or contact plugin author.

Default-user
Shin69 Purchased

ok thanks

Default-user
Shin69 Purchased

I just disable all plugin and test it now it can show content but still have javascript error like this:

Timestamp: 5/28/2013 5:31:53 PM Error: ReferenceError: slideshow_interval is not defined Source File: http://ocbeachclub.aclick2buy.com/wp-content/themes/Pluto/js/supersized.3.1.3.min.js Line: 10

Thanks.

ThemeGoods

Provide URL of page which has issue please.

Default-user
Shin69 Purchased

Thanks Peerapong.

URL: http://ocbeachclub.aclick2buy.com/

It’s working now. My fault to add just only one test image for background I added more image, then error is gone. Could you please advise me about the conflict? When I activate Gravity form it will show “jquery.easing[jQuery.easing.def] is not a function” my license on gravity is expired so I can’t find any document for this issue T T

Default-user
Shin69 Purchased

Another 1 issue is Gallery upload the media box is opening in a new page. I try to download your new version and upload to replace by FTP but it’s not fix.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi peerapong, how can I fix the red side bar? When the site is loaded, i want the bar already there, got it? Thanks.

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Sorry peerapong, forget my question. You can erase. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
WynandB Purchased

Hi,

Can you help please, I am having trouble with the homepage background images. After I edit the background image text, and update, the website background just keeps on loading. Also when I want to add new galleries, it takes met to a new full page, where you are stuck.

You cant add images that is already uploaded previously?

http://bitalian.co.za
ThemeGoods

Sorry you have to upload images from your computer for new gallery.

Default-user
WynandB Purchased

Ok, but after changing the description text on an already working gallery, the homepage BG gallery breaks and just keeps loading? This is surely an error?

Default-user
WynandB Purchased

Here is what I do: -Add Homepage Background Gallery. -Add image, see there is an error on the description text -After trying to change, site breaks.

-Delete the image from gallery and re-upload. - Site still broken.

Do I have to create a whole new homepage gallery every time I need to change / add a new BG Image?

Default-user
WynandB Purchased

I have downloaded the theme files en redeployed them, still no change.

Default-user
WynandB Purchased

I am trying to upload a new gallery for the home page, but it’s still broken.

Default-user
WynandB Purchased

After a lot of hours trouble shooting, I find out by mistake that the line breaks (paragraphs) in the description text, breaks the homepage background gallery.

Can you 1. fix this 2. If you don’t want to fix this, atleast mention that in your documentation??? Instead of wasting your customer’s time!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
WynandB Purchased

Homepage content loses the paragraphs and text formats of the original page.

How can I display the text of the home page as paragraphs instead of one continuous block of text?

ThemeGoods

Could you send your Wordpress account and FTP detail please.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ghuete Purchased

1) Is there a mobile version or a way to make this site responsive to smaller devices? That would be nice!

2) Is there a way to add multiple locations to the location page?

ThemeGoods

Sorry It doesn’t support that. I will consider to add it into the future if there are many requests from customers. Generally speaking, if it’s not in the demo then it’s not in the theme.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I was wondering how to eliminate the star ratings from the menus of this theme. I can’t seem to figure it out. Help!

Matt

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello!

I just recently took over a project using this wonderful theme, could i get the manual that goes along with this theme?

Thanks!

Toby

ThemeGoods

Please login with your purchased account

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

Have another question, I need to add an upload function via ajax for a careers page for users to upload resumes. I’ve tried using some plugins to achieve this with no luck. How would I go about adding this to a form page?

http://twinpalmsrl.com/#menu-item-120
ThemeGoods

Please login with your purchased account

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
infosws Purchased

Nice looking theme, I have noticed that if I add an xml sitemap to the site it will generate the page urls which if accessed show a broken page. I realise that it is ajax driven but is there a way to stop broken pages from appearing if viewing the page directly or via an xml sitemap?

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
Shin69 Purchased

Hi,

When I try to upload image to Gallery. It’s not open lightbox for upload but It’s open new windows to upload. I try to download your latest file and replace all themes files via FTP but it’s not fix. Could you please fix?

ThemeGoods

Yes that’s correct then you can upload any images to the new window upload panel.

  • Has been a member for 1-2 years

Hi,

First of all, I really like your theme. I’m planning to buy this theme. I first downloaded an older version to check how easy it was to customize this theme. The theme seems to have problems with plugin’s. Can you guarantee me that if i buy the newest version of the theme most of the plugin’s will work? Now none of them work.

I’d like to hear from you.

  • Has been a member for 1-2 years

Hi,

First of all, I really like your theme. I’m planning to buy this theme. I first downloaded an older version to check how easy it was to customize this theme. The theme seems to have problems with plugin’s. Can you guarantee me that if i buy the newest version of the theme most of the plugin’s will work? Now none of them work.

I’d like to hear from you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Two questions…

How do I change the fonts in the webpage. I was looking for a more romantic style font for the body and a more gothic for the main menu item titles and headers. Where can I modify the font-familys? I tried in the css but it didn’t effect the page.

Secondly, Is there any way to change the color of the side-menu-bar on the left hand side of the theme. Let’s say I chose “dark” but instead of that grey I could be a pure black. Can I achieve this through some simple coding?

ThemeGoods

Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Default-user

Thanks for the response. How do I get into the screen.css? Do I do it through wordpress editor? Cause when I go there my only css option is stylesheet.css and editor-style.css. In stylesheet.css I can see it’s importing screen.css but how do I get to it?

ThemeGoods

Open /wp-content/themes/Pluto/css/screen.css

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sivrisin Purchased

Contact form is not working. When visitor send an email through form, email is not received to our destination email. We couldn’t fixed it that where we write that our destination mail on contact.php. How can we fixed it? //Get your email address $contact_email = get_option(‘pp_contact_email’);

//Enter your email address, email from contact form will send to this addresss. Please enter inside quotes ('myemail@email.com')
define('DEST_EMAIL', $contact_email);
//Change email subject to something more meaningful
define('SUBJECT_EMAIL', __( 'Email from contact form', THEMEDOMAIN ));
ThemeGoods

1. Please don’t edit any theme code.

2. Provide URL of your contact page please.

  • Author had a Free File of the Month
  • Exclusive Author
  • Has been a member for 5-6 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 10 000 and 50 000 dollars
  • Referred between 50 and 99 users
  • Bought between 10 and 49 items

I got exactly the same problem that “sivrisin” got too… the contact form is not sending emails…

Maybe you should add a point there to the manual?! I’m not a beginner but for other people this would be helpful…

Take a look http://palmira.co.at/#menu-item-2714

and by the way: I didn’t change the theme code

ThemeGoods

Could you ask your webhost and ask for errorlog of your contact page please.

I think your server require some additional setting in order to use PHP mail function.

-ilove2design-

My Server and the provider are fine and working… It is your template 100% sure. If I use php contact forms from other sources they work. If I use other themes and their contacts form they work.

I also tried contact form 7 plugin and it works!

Please check your theme and solve the problem, I’m not the only one with the same problem. The person writing the previous comment before me got EXACTLY the same problem…

ThemeGoods

Like I said. Theme use default PHP mail function and your server require some additional setting in order to use PHP mail function.

You just have to let me know what’s requirement on your server.

  • Has been a member for 1-2 years

Does this theme support plugin’s?

i would like to buy the theme, but need to make sure it supports plugins.

ThemeGoods

It support plugin since it’s Wordpress theme but it’s fully AJAX theme so some plugins which heavily use javascript might be conflict with theme script.

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