117 comments found

Hi! Question for you before I purchase this awesome theme:

Am I able to move the thumbnails below the product image rather than on the left of the product image?

Thanks!

jamieboepple

Also, on the product category page (i.e. Knitwear) can the Categories sidebar widget show all the subcategories within the main categories — or is it just parent categories? Thanks :)

createit-support

Hi!

Single product template has option only to display thumbnails on the left of product image – so unfortunately this can’t be easily changed in product settings. Product categories in sidebar widget can be displayed with subcategories – you can also choose if you want to display them with hierarchy or without.

Thanks, ThemeWoodmen

Hi Guys, I installed the theme to a fresh instance of WP 4.0.1, and installed the “1-click” demo data. Other templates like Twenty-Fourteen show the blog Category Listing fine, however this theme errors a “Search returned no results” error. I have also tried adding a new post with no luck. Any ideas? It’s a local instance of MAMP so I can now give you FTP access sorry. P.s. I didn’t realise there was a “Multi Purpose WP Theme” available (without WooCommerce function)... is that still available?

createit-support

Hi!

Is it possible for you to publish your page (you can use some maintenance mode plugin for this) and start new ticket at our support forum at http://support.themewoodmen.com with url and WordPress credentials, so we could check this?

Also – if you don’t want to use WooCommerce – just don’t activate WooCommerce plugin – this is optional function.

Thanks, ThemeWoodmen

Hello! There are some texts i can’t translate.

1) Create Account (create account button on the login/register link on the top menu) 2) item; items (next to the cart icon up top)

createit-support

Hi!

Please check WooCommerce section in our online documentation – here. And in case of any additional problems please contact our support team at http://support.themewoodmen.com – they will gladly answer your questions.

Thanks, ThemeWoodmen

Hello Author, I really love your themes, i am wondering if you have a theme that I can customize the menu bar to the bottom of the screen and keep floating at the bottom.

Thanks

createit-support

Hi!

We don’t have any theme with menu moved to the bottom. However it should be easy to implement for example with pluto – just contact our support team about this and they will gladly help you.

Thanks, ThemeWoodmen

Hi There

visual Composer would be great for me too. When will you have finished this aprox.?

best regards Thomas

Default-user

:( Thanks for the answer

createit-support

Hi!

We added Visual Composer support with the latest theme update. Pluto 2.3 is now available!

Cheers!

Default-user

Great!!! Thanks a lot.

Hi, I’m having trouble with the control panel. He is not displaying the theme options, just the bars like “General, Style, Pages, Posts, Portfolio, Jobs, Products, FAQ, Socials and Code”. But it’s not clickable and the informations aren’t visible. In inspect element, it points out that there javascript error.

So, it’s doesn’t display my logo in header or information in the footer and the number of widgets are wrong, is displaying four columns instead of two columns that would be the correct, like i’m make in localhost.

createit-support

Hi!

You will our answer with information about this in your thread on support forum.

Best regards, ThemeWoodmen

Hi, after installing the theme i got this error: Parse error: syntax error, unexpected ‘[’ in /home/lagran9/public_html/devdemos.info/urbancrop/wp-content/themes/pluto/theme/plugin/advanced-customizer/controls/ctGoogleFontControl.class.php on line 84

I tried to open a support ticket but the new ticket button is not working.

Please let me know if there is another way to contact you.

thanks

createit-support

Hi!

Thanks for reporting the issue. We are already working on fix for this – it seems that error is caused by used version of PHP. Updated theme version with fix should be available in max 2 days. I also checked New ticket button at our support forum and it works properly – can you please check this again?

Thanks, ThemeWoodmen

MrBReal Purchased

Hi,

I have a problem after the update to WP 4.1 and Pluto 2.1.

I have CSS written in Theme Apparences / Code / Custom Styles and it seems it is not working anymore.

Before the update everything worked perfect.

Thank you for help

Regards

Real

createit-support

HI!

Thanks for reporting this – we’re checking the issue.

Best regards, ThemeWoodmen

In addition to MrBReal, Font Awesome is no longer displaying.

createit-support

Hi!

Can you please start new topic on our support forum with your site url and WordPress admin panel, so we could check this? I can’t recreate Font Awesome problem on our page.

Thanks, ThemeWoodmen

Hi!!!!! we are a young architecture office and we love pluto for our company website. Before doing the purchase we would like to know if we can customize the theme for having it bilingual, is it possible to add a button for changing the language website from english to spanish? Thank you very much!

createit-support

Hi!

Our theme comes with translation file, which you can use to translate website content. To add language switcher you will need to use translation plugin, like WPML

Thanks, ThemeWoodmen

I have another question, as an architect I’m interest in showing our projects and constructions, that’s why the most important part of the theme is the portfolio. We would like to know if it’s possible to have a lot of pictures in just one project? By example if I am showing the construction of a House in the beach, I would have a lot of pictures of just one project. Is this possible with pluto?. Also, if the answer is yes, how would be the appearance of it?

Furthermore, we are deeply in love of the “single page” design but we are also in love of the “Full Width Slider portfolio”. For that reason we are interest to know if we can merge this two themes to have what we love about each of one. thanks!

createit-support

Hi!

Thanks for the nice words :) We are happy to hear that you like our project :) You can add gallery of images to portfolio item – it will look like this – you can switch images with arrows.

Thanks, ThemeWoodmen

please fix your errors. I am not happy that I spent about 3 to 4 months building my web site only to find out that the updates were to be destructive to woocommerce 2.2 and fontawsome so all the icons for shop, facebook, tweeter, arrows to go through pictures be blocks. I have contacted the support with no response. I have waited up to 6 am my time to try to get in contact of some kind of response and nothing. I love the theme and Love what is was please some one contact me and let me know what is the time frame for fixing the errors you have created with the new updates. Before the new update woocommerce 2.2 was working just fine and fontawsome was doing ok as well. I love what you have done I love the functionality of it. The simplicity that you can make everything work. Just please fix the errors.

createit-support

Hi!

On Friday we answered you on support forum, in all your tickets, with information that bugfix for icons should be available at the latest on Wednesday, with next scheduled theme update (however if the tests end up successfully we will probably release a new version tomorrow). Sorry for your inconvenience. And in case of any problems please stay in touch with our team at support forum.

Best Regards, ThemeWoodmen

MrBReal Purchased

Hi,

thx for fix my previous issue. I have another question, i change main color on ‘Personalize Theme’ page but buttons in Products page remain default color.

I’m doing anything wrong? I think before last update buttons color depends from main color.

Thanks.

Regards

Real

Default-user
MrBReal Purchased

Is it also possibile remove the arrow under the dropdown menu?

Thanks

createit-support

Hi!

Can you contact our team at support forum about this? Guys there will gladly help you with any customization issues.

Thanks, ThemeWoodmen

Hi!

Before I buy this great theme, could you please confirm if it is possible to make the top nav bar to remain in the top while I scrolling down? And if so, how can I do it? Thanks in advance! Have a great day!

Zso

createit-support

Hi!

You can change navbar type to sticky via Apperance > Theme Options to have it always at the top of the page.

Thanks, ThemeWoodmen

Hi.

I have some questions before i purchase this theme.

- Is it possible to open with a random slide on the homepage? - Do you have an option for a sticky menu? - Is it possible to add extra fields to the contact page?

createit-support

Hi!

Sticky menu can be selected in Appearance > Theme Options. You can add extra fields to contact form using Contact Form 7 plugin (in theme files we attached styles for contact form 7, so it will be styled exactly the same as default contact form). Unfortunately we don’t have option to randomize slide order.

Thanks, ThemeWoodmen

Hi there,

I have a div at the top of my website with the number “2” on the left hand side. I’m not sure why this is appearing. I’ll send you details of the website by PM and would appreciate if you could get back to me.

Thank you

createit-support

Hi!

Yes, we’ve got your message. And we are waiting for credentials to check this.

Thanks, ThemeWoodmen

gregob Purchased

I see in your Demo that you have UberMenu? Is it in any way included in the theme? I can’t find it in the documentation.

createit-support

Hi!

Please check Plugins section in our online documentation.

Thanks, ThemeWoodmen

Default-user
gregob Purchased

Couldn’t find the doc! Thanks a lot!

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