152 comments found

Hi there,

Where do the e-mails for my newsletter end up?

They’re not being delivered to my email or anything.???

Phil

createit-support

Hi!

You can define email receiver address with Mail to parameter. If you are using Newsletter as widget it can be found via Appearance > Widgetshere. Analogous parameter can be found in Newsletter shortcode.

Best Regards, ThemeWoodmen

Hi,

Where and how to adjust the homepage flex slider height?

thanks

createit-support

Hi!

It can be edited with parameter height, for example: [flex_slider height="200"]..[/flex_sllider] All information about available shortcodes parameters can be found on demo page, in SHORTCODES pages.

Thanks, ThemeWoodmen

Hello, where can we see the latest changes made to the theme, and the instructions for use of new features? In the ChangeLog there is only a short list of the changes, but lack the instructions on how to use the new features that you add.

Regards Renzo Granzotto | Aztec

createit-support

Hi!

All changes are listed under changelog in Item Details, on this page – or in version details link displayed with automatic update notifications. As you can see last update contains only bugfixes, no new features, though when we adding new feature which requires documentation, we are updating online documentation. In case of any doubts about using the theme – you can always contact us via support forum.

Thanks, ThemeWoodmen

Default-user

To avoid reading every time all the instructions (huge waste of time), you could create a section NEW IMPROVEMENTS where we can find the list of New Features and Improvements and the links to the pages with the explanations, so our work would be more efficient and we appreciate you more… :)

Thank you, Renzo Granzotto | Aztec

createit-support

Hi!

Thanks for your remarks. We will think about this new section in documentation for future updates.

Best Regards, ThemeWoodmen

Hi,

How can i create a masonry blog page for certain post category?

thanks

createit-support

Hi!

Masonry layout is available only for blog index page, where all posts are displayed. If you would like to display posts from only one category you can do it with Recent Posts shortcode, though it has a different layout. You can try to use this plugin to adjust posts layout to your needs or contact premium@createit.pl if you want us to prepare custom solution for you.

Thanks, ThemeWoodmen

Hi there,

I tried testing the site on the mobile and the main image/banner of the site is cropped to display only the left side of the image.

How can i get it to display to the appropriate size so i don’t lose traffic.

Please e-mail me if you can’t answer on the forum.

The page you have to send questions is a pain…...

createit-support

Hi!

Main image is styled this way to cover entire slider background without repeating image or changing slider content to very small size, which will make it hardly readable. Though if you want to display full background image on mobile devices you can change it with custom CSS: @media (max-width:767px) { body .parallaxSection.height100 { background-size: 100%; background-repeat:no-repeat; } }

For further questions – please use our support forum, because it’s the only place, where support questions are handled – you will find more information in Support tab.

Thanks, ThemeWoodmen

itcfirm1 Purchased

I just bought your pluto theme and after installing it I get the following error: Parse error: syntax error, unexpected T_FUNCTION in /home1/itchair/public_html/HB/wp-content/themes/pluto/theme/plugin/advanced-customizer/mapper/ctControlsMapper.class.php on line 271

? Can you direct me on what to do??

createit-support

Hi!

Please make sure that your server supports PHP 5.3+, because function used here is available only since version 5.3

To increase compatibility with servers using lower PHP we will refactor this function for next theme update. Please contact us via support forum if you would like to get updated files before update.

Thanks, ThemeWoodmen

Hi,

How can I remove the header texts “Posts in…” on posts category page.

thanks

studiorui

I want to keep the category name, but get rid of the “Posts in” texts

createit-support

Hi!

This text is category page title and it’s defined in a category template. It can be edited in category.php file – please see the screenshot. Remember to keep all modified files in child theme – otherwise they will be lost after update.

Thanks, ThemeWoodmen

Hi!

I’v just installed the theme in a fresh Wordpress installation (WP 4.2.1 and even 4.1.4). Everything seems to be fine. But when I perform the theme update, the design of the theme changes completely. It looks totally diffrerent to the screenshots on themeforest and the demo. Should I stay with the ‘old’ version?

thanks

createit-support

Hello,

For the meantime please stay with the version from themeforest. Unfortunnatly Wordpress currently has it’s own theme called Pluto and it’s in conflict with ours. We are working to address this issue in a manner that won’t affect all of Pluto users.

Sorry for the inconvenience, ThemeWoodmen

vuduuu Purchased

Any updates to the conflict caused by the free theme with the same name in the WordPress theme repository? Bit of a pain in the arse when it updates to a different theme all together.

createit-support

Hi!

We are doing final tests and new version with patch for this issue should be available at the latest tomorrow. We will publish separate post with information about update on our support forum.

Thanks, ThemeWoodmen

gregob Purchased

I just update to 2.9 and the motive color doesn’t work anymore.

createit-support

Hi!

Thanks for reporting this – we’re investigating the issue.

Best Regards, ThemeWoodmen

createit-support

Can you please start a new topic with your site url and WordPress admin panel credentials on support forum, so we could check this issue? I was not able to recreate the problem at our version of Pluto.

Thanks, ThemeWoodmen

Hi I cannot set up woo commerce store for product why?

createit-support

Hi!

Can you please be more specific? Do you mean that WooCommerce is installed and activated and you created your products, but they don’t have a shop options (like ‘add to cart’ button and/or price)? If yes, it’s probably means that you installed Catalog Plugin for WooCommerce, which hides those elements. You can disable the plugin via WooCommerce > Settings > Catalog Mode.

Thanks, ThemeWoodmen

Hi. Pre-purchase question. I love your theme. but it has a bug like too big height of mobile menu. And I can see a broken image(in shop) of main menu in safari. I have two questions. 1.Is it possible set to link to second level menu? 2. • Is there multi-header display options? Thank you.

createit-support

Hi!

Thanks for the feedback – we’re checking these issues. Yes, there is option to setup links in second menu level. Header can be disabled/enabled for each page, though unfortunately there is no option to setup multiple headers.

Thanks, ThemeWoodmen

by
by
by
by
by
by