38 comments found

  • Bought between 50 and 99 items
  • Has been a member for 7-8 years

Hi I purchased your template but there seems to be a bug with the responsive nav when viewing it on ipad/ipad mini and tablets when in portrait view the top nav collapses/expands and shows all the drop down nav items…when the tablet is turned landscape the nav goes back to normal. Is there a fix for this issue? can you please tell me how to fix this. thank you

ThemeWoodmen

Hi Johnblaze,

Could you please post this issue on our dedicated support system: http://support.themewoodmen.com? Once submitted, our support team will investigate it thoroughly.

Thanks, ThemeWoodmen

Default-user

I did post it on your support forum in the Pluto template post….I’m waiting on a reply/fix from you there.

J

ThemeWoodmen

Perfect, it will come shortly :)

Default-user

Your reply to this issue on your forum support does not work. You should really correct the issue and have a new downloadable package for me to download and correct the issue on the template that viewers see here on themeforest as well. I posted a new reply to your comments on your forum with feedback.

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
tonypp Purchased

Hi. I can not setup this template have message “Can not setup theme this theme don’t have style.css stylesheet ” how to fix problem.

ThemeWoodmen

Hi,

Pluto is an HTML template and not WP – my guess is that you trying to install it in WordPress system.

Thanks, ThemeWoodmen

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi: Really like this template. However there is no documentation with the package. Also, I posted a message on the support forum about setting up the Twitter feed but the question was not answered adequately.

ThemeWoodmen

Hi,

Glad you like it. I’ve just downloaded Pluto from themeforest and we have 1 directories inside downloaded package: - HTML
- PSD
- Documentantion

Could you please download fresh package and make sure you have the latest version? I found you support issue and it seems that our support team directed you to a proper documentation section where everything is described in details. If you still can’t locate documentation, I’ve just uploaded for you an online version: http://pluto.html.themewoodmen.com/docs/

Hope it will help you out! Thanks, ThemeWoodmen

Default-user

Thank you! Very much appreciated!

Default-user

Found an issue with respect to viewing Parallax Video on the IPAD which disables the menu in the header section and the background. Posted an issue on the support forum yesterday.

ThemeWoodmen

Hi,

Thanks for the info. We are currently working on it.

Thanks, ThemeWoodmen

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

The video homepage in small responsive mode seems like it has a conflict with the menu. can this be fixed?

ThemeWoodmen

Hi,

We’ve just fixed this issue and again verified it – everything seems fine. Did you check out our demo page? Maybe it’s a cache thing?

Thanks, ThemeWoodmen

Default-user

Well it might be a cache issue but its not on the client side, must be on the host. here is a video of it and today is the first time i have seen this template. each time i hit refresh in the video i also hit ctrl to make sure cache was flushed .

http://screencast.com/t/Pk16kfrxsTj

Hope this helps!

ThemeWoodmen

Hi,

We are detecing mobile devices via mobilebrowser detection and then we enable mobile support. That’s why there may be some issue on desktop if you test it, but on mobile devices it should work without any problems.

Thanks, ThemeWoodmen

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

hi i had bought your theme ,and it is nice for us. I wonder that you will design the wp for this theme?

ThemeWoodmen

Hi,

Yes, it’s in the making:)

Thanks, ThemeWoodmen

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

hi i had bought your theme ,and it is nice for us. I wonder that you will design the wp for this theme?

ThemeWoodmen

Yes we will. In fact we’re in the middle of development already :)

  • Exclusive Author
  • Has been a member for 0-1 years

Hello

I love your theme. :D But I’m having trouble creating a PHP file that sends to my Gmail.

Please help. I’ve emailed and put this in the support forum.

ThemeWoodmen

Hey thanks for your kind words!

Guys on our support forum have seen your ticket, so they will help you quickly :)

Default-user

Thanks so much! :)

  • Exclusive Author
  • Has been a member for 0-1 years

Hi again

I hate to be a nuisance, but the PHP issue I mentioned yesterday is an urgent one.

I also have a question about placing vertical images on the portfolio page as well as adding YouTube video.

Thank you.

ThemeWoodmen

Hi DivaGFX,

Could you please post technical questions on our support forum at http://support.themewoodmen.com?

Thanks, ThemeWoodmen

  • Exclusive Author
  • Has been a member for 0-1 years

I do not have a config.php file.

Default-user

P.S. I do not have this theme for WordPress its on my website.

ThemeWoodmen

Hi DivaGFX,

Could you please post technical questions on our support forum at http://support.themewoodmen.com?

Thanks, ThemeWoodmen

Default-user

I just replied under my ticket.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I want to post a Q on your support page but I can’t find my license number. Where can I find it?

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

hi! i found that it does not fit in the IE7 8 9 , can you tell me how to get it. Hope for your reply!

whqs1990121

And can you give me a normal css just for IE8 9. Thanks!

ThemeWoodmen

Hi, IE 7 is not supported anymore, sorry. Regarding IE problems – could you please create a new issue at http://support.themewoodmen.com so our support team can examine this issue?

Thanks, ThemeWoodmen

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello Bro, first congratulations for the template, second….I have a anwser…I cut the code of slider from “01-c-pluto-home-slider” and put it on “00-pluto-single-page” because it have a parallax effect. But the slider code dont have a parallax effect on the 2 slider images… How i add that? Thanks.

i wanna add parallax effect on this slider.

<section class=”flexslider std-slider center-controls” data-height=”560” data-loop=”true” data-smooth=”false” data-slideshow=”true” data-speed=”15000” data-animspeed=”550” data-controls=”false” data-dircontrols=”true”>
  • Parallax Slider

    CREATIVE AND UNIQUE

    Buy Now
  • Pluto HTML Template

    CLEAN, MULTIPURPOSE DESIGN

    Purchase Template
</section>
ThemeWoodmen

Hey,

please ask our support guys on http://support.themewoodmen.com – it’s easier to speak code there than in comments :)

thanks!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

Hello

Great theme. How soon until the wordpress version is released?

ThemeWoodmen

more less a day :) We’re already waiting for approval on ThemeForest, should be real quick now :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How do i add video,youtube videos and vimeo videos to portfolio on the home page and those on the portfolio pages? Please treat as urgent.

ThemeWoodmen

Hey please get in touch with our support team at http://support.themewoodmen.com – guys over there will help you with the code :)

  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 10 000 and 50 000 dollars
  • Europe
  • Bought between 10 and 49 items
  • Referred between 200 and 499 users

Very bold and modern. Nice work!;

ThemeWoodmen

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello im interested in buy it, i have a question, can i use the portfolio in an existing html website?

ThemeWoodmen

Hi, You would have to copy all the javascript and stylesheets responsible for rendering portfolio – it’s possible but may be hard to do. You can always migrate your content from your old template to new awesome Pluto :)

Thanks, ThemeWoodmen

Default-user

and all the four presentation cost the 17 dollars or each one?

ThemeWoodmen

hmmm sorry, I don’t quite follow?

Default-user

im sorry, 15 dollars of the regular license, there are 4 presentation - Single-page - Full-width slider - Parallax slider - Parallax video

All this cost 15 dollars or each one?

ThemeWoodmen

oh no, you buy it once and you get all 4 options included. It’s up to you which one you want to use :)

The only limitation of the license is, that you can run it within one website only, under one domain

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

Hi ThemeWoodmen,

Thanks for the great template.

I’m using the contactform and it always works! But lately i’ve received 2 empty mails.. ( without content just a mail that was send by the contactform ) I was wondering how this is possible? I tested alot but could figure out what is causing it..

I hope you can help me!

Greets

ThemeWoodmen

Hi,

My guess is that some spam bots were trying to post something. Our support team can modify email script for you so that no empty messages will be sent. Just contact us at http://support.themewoodmen.com

Thanks. ThemeWoodmen

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jitovan Purchased

hey again! i just bought the template and is working great, just need help with something please, first, is there a way to make the images in the portfolio smaller? and second, how can i make the search button work?

thanks in advance

ThemeWoodmen

Hi,

Glad you like it. Regarding your questions: 1. As for images size, it really depends how many columns you need etc – could you please contact our support team at http://support.themewoodmen.com? They will gladly help you out.

2. Search button – in HTML there is no way search will be able to filter any content. In this case you will need a dynamic system/CMS like Wordpress which can filter content on the server side. Pluto is available for WP here: http://themeforest.net/item/pluto-multipurpose-woocommerce-theme/7941128

Thanks, ThemeWoodmen

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