43 comments found

jitovan Purchased

hello again, i kind of lost here but i need to do the following:

i want to add an attach file button to my contact form so only .jpg, .doc and .pdf are allowed, how can i do this?

createit-support

Hi!

We answered that already here, on our support forum.

Thanks, ThemeWoodmen

The support forum rejects my purchase code, so I can’t post this there:

For the timeline, I just get a spinner with “LOADING TIMELINE…”. I haven’t worked with the template for six months or so; this did not used to occur. This happens on the stock download as well as the timeline I put together. Safari 8.0.5.

Thanks.

createit-support

Hi!

Please make sure that for all events you defined both start and end date, not only one of them. Also here you can download the latest version of plugin and replace with it files from HTML/js/timeline and re-save your posts – it should resolve the issue. If problem still occurs with the latest version of timeline and start/end dates – please enable debug mode and check what message you get.

Best Regards, ThemeWoodmen

Default-user

Thanks for your response. I’m not clear on what files I should replace: all three directories css, embed, and js?

createit-support

Hi!

yes, timeline files are in all three directories that you mentioned. So you need to replace all files in these folders.

Thanks, ThemeWoodmen

aquamars Purchased

Please help! Sometimes, I receive an empty contact email, that shows like this:

0: 1: 2: 3:

The problem is, this used to happen like once a week or so. But since yesterday, I receive one every 3-5 minutes!

createit-support

Hi!

Please make sure that in your contact form HTML markup for every contact input you have define placeholder attribute and name=”field[]”, like the following example: <input required="" type="email" name="field[]" class="form-control" placeholder="Email"> It should fix the issue with empty messages.

Thanks, ThemeWoodmen

by
by
by
by
by
by