183 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Turkey
webaraba Purchased

Dear Sir, i buyed your theme but after installing this theme my admin panel is blank cant do anything … i have wordpress 3.5.1

mad_dog

Hello! Thanks for the purchase. Can you please send your wp-admin and ftp details to my email which is help at themedev dot me and I will take a look.

webaraba
webaraba Purchased

i fix the problem with the blank screen but the theme crashes with next gen gallery. it show me my gallery in thumbnails but when i want to see an gallery an click on it a 404 page comes. i installed everything new but it doestn work.

mad_dog

Please note that I do not provide support for 3rd party plugins. please review http://forums.themedev.me/showthread.php?586-Support-Policy

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have a few questions now since purchasing:

How do you assign a different email address to send to if using multiple forms on a site?

When using the ‘contact info’ how do I add a heading and icon to represent ‘facsimile’ – it lists everything but facsimile?

How/where do you import the layout1.txt file? I’m having a few issues on the slider in regards to sizing on the iPad in different orientations.

mad_dog

Hello! Thanks for the purchase. Can you please copy/paste all your questions to my support forum at http://forums.themedev.me and support rep. will assist you.

Default-user

I have tried to ‘join’ your forum however it tells me the purchase code is incorrect even though I am copy and pasting it directly to the field?

mad_dog

Please make sure you enter the correct code http://d.pr/i/EKCP

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

How do you add a target=”_blank” to the button shortcode? I have tried adding it to the shortcode but the link doesn’t open in a new window

mad_dog

Hello! Can you please send your ftp details and I will update the theme? My email is help at themedev dot me

Default-user

Is the new theme uploaded on themeforest? I can just redownload it and install the theme

mad_dog

You can download the latest version from themeforest and check change_log.txt

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello Support,

We just installed the Point theme on WordPress while following the instructions step by step, and there is just 1 problem.

PROBLEM: Slider works in the “Preview Mode” however, when we place the slider widget on the site from the Appearance Settings we get the following error:

Revolution Slider Error: Slider with alias layout1 not found.

Maybe you mean: ‘NSSlider1’

Please help us resolve this issue… not exactly sure what’s causing this problem.

Kindly,

VM

mad_dog

You add the slider in the wrong way, please read the documentation. Having more questions, please visit my support forum at http://forums.themedev.me and you will be assisted.

Default-user

Thanks bud… problem solved!

mad_dog

Nice to hearing that. Thanks for choosing my product.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
toxic_man Purchased

Hello :)

Where can we buy shop plugin for Point theme?

mad_dog

Why do you need to buy it, you can download it here http://wordpress.org/extend/plugins/woocommerce/ but please note that you need 2.0.5 version.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello. This Theme just rocks! But the Video Player (embed inside the graphical “screen”) at the Home page, when visualized on Mobiles, doesn not work. I mean, you can listen to the audio, but the “play” button thumbnail keeps above the little screen and the video doesn not show up.

Beatmann

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
jayjaber Purchased

Thanks for this wonderful theme! My gallery doesnt load all my media library files. It only loads 20 out of 200. thanks!

mad_dog

Hello! Can you please send your wp-admin details to my email and I will check it. My email is help at themedev dot me

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Am getting ready to purchase the Theme… Really love it.

For the 2nd phase of our project we want to build an online community; so just wondering, Is the theme Compatible With the BuddyPress plugins?

Thanks!

mad_dog

I did not adapt it to buddypress.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lterraz Purchased

Hello, I have a little problem. I have this message which appears on all my portfolio pages where it should be displaying RELATED PROJECTS :

Warning: implode() [function.implode]: Invalid arguments passed in /home/silasm5/public_html/wp/wp-content/themes/point/single-port.php on line 120

I have not touched the php. I only used the GT3 interface.

Thanks a lot for your help !

Laurent

mad_dog

Please send your wp-admin and ftp details to my email which is help at themedev dot me There is something wrong on your end.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

You’ve made a very nice theme. I would like to buy it. But first I have a question: when I click on a picture in gallery, the picture will be displayed in a nice box. However, the top edge of that box is placed about a half inch above the picture itself. Is that a bug or a feature?

Matthijs (The Netherlands)

mad_dog

Can you please make a screenshot and let me know what browser you use?

Default-user

I tried it with IE10 and FF20.0.1. They both displayed the strange top edge. I made a screenshot. How can I post it here?

mad_dog

Just put the link to it. There are a lot of image sharing services.

Default-user

I shared the image on imgur.com: http://i.imgur.com/lUGcAoQ.jpg

mad_dog

What IE version do you use? I just tested in chrome and ff everything looks fine.

Default-user

Versie: IE 10.0.9200.16540 Updateversies: 10.0.4

Default-user

It even goes wrong with FF (most recent version): http://i.imgur.com/mMsYwam.jpg And even Chrome (installed for testing): http://i.imgur.com/9iv2uha.jpg

mad_dog

We made some changes in the css, maybe you should clear the cache?

Default-user

I cleared the cache in the 3 browsers, but the problem still exists. On my home-PC and my work-PC an I thought even on my iPad 2…

mad_dog

Really strange, do not experience this problem on my end :( works fine. One more, please try to remove iframe. Tested on Mac and PC.

Default-user

Do you mean the ThemeDev.me iframe at the top? Removing this doesn’t help :(

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

I was wondering how to change about page to full width. I turned off the background color and image but it still shows the top menu as boxed. footer is alright.

thanks.

mad_dog

Hello! Thanks for the purchase. Please send your wp-admin details to help at themedev dot me and I will take a look your settings.

farhadmoradi

Hi, I solved the issue, Thanks. Very easy to use page builder and editor. Thanks.

mad_dog

Nice to hearing everything is ok :) P.S. do not forget to rate my theme on themeforest ;) thanks in advance.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
MediaZack Purchased

How do i change the little pink icons to the left of the post experpts?

mad_dog

They are located at point/wp-content/themes/point/img/icons/post_type-ltl-image.png Having more questions, please post them on my support forum at http://forums.themedev.me

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
mwasifseo Purchased

Hi, i am unable to save point settings like contact information and social accounts save button leads me to 404 page error.

can you please help?

Thanks

mad_dog

Hello! Please contact your hosting provider regarding mod security rules.

Default-user
mwasifseo Purchased

can please guide me little bit more so that i can address the issue to hosting providers. what kind of mod security rules are blocking the access.

mad_dog

They should know what could be the reason, I’m not a system administrator :(

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
uial Purchased

Hello,

I tried to add a customized form by using plugins such as form maker, visual form builder etc. But, even though I used different plugins, checkboxes can not be seen on the page including form. There are labels but not checkboxes.

Is there anyone to help? :(

mad_dog

Hello! Please note that according to the product policy I do not provide 3rd party plugins support. Anyway, please post this question to my support forum.

Default-user
uial Purchased

Hello, thank you for your answer. Actually this happends also when I add checkbox manually. But as you said so i will post this issue to your support forum.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
webprefab Purchased

Hi there, great theme! I’m trying to do 1 thing’s that i would need help with please.

I need to add “date” to the homepage carousel module and i’m not able to get it by “date” or “time” tag… Here a screen : http://d.pr/i/JjPz ( this is actually hardcoded )

You can join me by email ( kcote@neudem.com ).

Or answer here. I’ll be watching the topic.

mad_dog

Hello! Please post all your tech related questions to my support forum at http://forums.themedev.me

Default-user
webprefab Purchased

Did it. Waiting for an answer

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Great looking theme…although in mobile version there is no cart, or language icons. In mobile there is also no social media or a footer available in the demo… Are these available? Will you add them?

mad_dog

Hello! Please post all your questions to my support forum at http://forums.themedev.me and you will be assisted.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Great looking theme…although in mobile version there is no cart, or language icons. In mobile there is also no social media or a footer available in the demo… Are these available? Will you add them?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can I change colours and fonts

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

You also cannot increase/decrease/remove items from cart when in mobile version…do you plan to fix that?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have woocommerce 2.0.9. will it work?

mad_dog

Hello! Now it supports 2.0.5 but all the themes will be updated to 2.0.9 next week.

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