An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by Webbu
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
Update v1.2.2 – 10 February 2014
+ Loading animation updated.
Update v1.2.1 – 17 December 2013
+ Admin icons updated for Wordpress 3.8
Update v1.2 – 15 November 2013
+ Breadcrumbs added.
+ Breadcrumb enable/disable function added to the admin options panel.
+ Small bugs fixed.
+ WMF Framework Updated to v1.0.3 and new changes added to documentations.
+ Add 2 Home Bubble problem fixed. + Documentation Updated.
Update v1.1 – 5 November 2013
+A scroll issue resolved.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.