339 comments found

In your template has a higher post and four other children. When I do the 4 only appears smaller. How do I get this higher?

I’ve created five posts with the same category and had no luck.

ThemeMakers

Hi there,

I’d suggest you to register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.

Regards, Alex

Hi there,

I’ve tried to register for your support website. The first time I did it a few days ago.. and I never received the email that I need to accept to activate my account. I just tried a second time right now. I need this resolved asap please.

-Tim

Default-user

The account is under Tim@trhmarketing.ca

Default-user

In the mean time.. how can I disable the mobile view for the website?

ThemeMakers

Please be aware that originally the theme was developed with the responsive feature and there is no option to disable the mobile view for the website, however it could be disabled via editing the source files but in order to disable it the theme should be re-coded from scratch and it involves custom work.

Regards, Jack

Hi,

You still haven’t manually activated my account on the support system… so I’m going to ask my question here.

- How do I create a blog page?

I know how to post a blog and have it appear on the homepage.. but where can I find/ how do I create a separate page that highlights all of the blogs?

ThemeMakers

We need your email and the place where you was trying to register to activate your account. Have you already provided them or I’m missing something?

Regards, Alex

Default-user

Yes. My original post is directly above this post. You told me 6 days ago that you would activate it manually. The email address is: tim@trhmarketing.ca

ThemeMakers

I’ve just checked. And there is no any user registered with such email address in our support system. Neither in Support Ticket system, nor in Forums.

Is there no documentation on how to edit custom colours?

ThemeMakers

Hi digimediauk,

I would suggest you submitting a ticket in our support system and our support team would glad to assist you regarding this matter.

Regards, Jack

vonianm Purchased

The plugin keeps failing. How can this be fixed?

Default-user
vonianm Purchased

Thank you, Jack. I think I have it now. Is there a way I can PM you the email address?

Default-user
vonianm Purchased

I just sent a message to ThemeMakers. Please check to confirm you got it.

ThemeMakers

Please let me know if your issue is solved?

Regards, Alex

i want to ask how to set image for a given post categorie into that slide and if is possible to reduce the size of a slide

ThemeMakers

Hello Fabrice,

Please submit a ticket in our support system and our support team would gladly assist you regarding this matter and also please include your WP and FTP access details.

Best regards, Jack

Would be nice to have more features and updates. its been almost a year

ThemeMakers

Your right. We’re currently updating the theme and hopefully new release comes within a month.

I bought this theme and haven’t had it very long and just now I came to check and see if there are any updates and it says that you’ve discontinued the theme and will no longer update it? I’d like to request a refund on this product, I expected a much longer lifetime when I purchased it.

ThemeMakers

For this theme we??? discontinued updates only current theme version with current framework.

And I’m glad to announce that our Politician with new framework version is near it’s out. And hopefully it will be available within a month.

So please continue visiting our theme or just sign up for facebook Page updates to be notified just in time.

Regards, Alex

Hi, I have purchased and using template from you. http://themeforest.net/item/politician-responsive-wordpress-theme/2547689

Everything works fine, but I have issue with tags <raw> on my homepage. Its around News block and its showed on page. Can I do something with it?

My web is here: http://odsletnany.maverick.cz/

Thx

JackTM
JackTM Author Team

Hi there,

I would suggest you submitting a ticket in our support system and our support guys would be glad to assist you regarding this matter.

Regards, Jack

Default-user

Where I find Purchase Code you need here? http://forums.webtemplatemasters.com/user-registration/

CAPAL Purchased

Since this theme is no longer updated, do you have a recommended theme that has similar functionality? We’ve made heavy use of the specialized tags specific to this theme, so it would be great if there is a similar theme that uses the same [...] style tags, so we would not have to rework our entire site.

JackTM
JackTM Author Team

Hello Capal,

I would like to inform you that currently we are working on updating our Politician WP theme so you wouldn’t have to rework your entire site. The updated theme will consist of more great features, updated events, few design adjustments and lots more, but we still don’t have estimated date for the release, as far as know it should be released within next few weeks.

Regards, Jack

Default-user
CAPAL Purchased

thanks! that is great news, and I look forward to seeing the new theme!

CAPAL Purchased

How are people getting this theme to work with the latest events calendar plugin?

JackTM
JackTM Author Team

Hello Capal,

The current theme version does not support latest updates for events plugin and WP version and for proper theme functions we would not suggest you upgrading the plugin, as I mentioned in previous post the updated theme with upgraded events calendar feature should be released soon.

Regards, Jack

Default-user
CAPAL Purchased

is there an update on when the new version will be released?

JackTM
JackTM Author Team

Hi there,

We are still working on upgrading the theme features, it should be released within next few weeks, thank you for your patience.

Regards, Jack

Hi, I use the Politician template and I’ve this problem: if i do resize the page that shows the article, the content overlaps with the right sidebar!

JackTM
JackTM Author Team

Hi there,

Could you please provide the ticket number so I could check the ticket status in our system, thank you.

Regards, Jack

Default-user

Yes, It’s 60910.

JackTM
JackTM Author Team

That’s not our support ticket number, please create an account and submit a ticket by following this link http://tickets.webtemplatemasters.com/

Regards, Jack

Theme is not working with WooCommerce plugin. I want to integrate cc-avenue in my site but but as soon as i am putting WooCommerce plugin website stop working

Website: http://shareyourcare.com/

Please help this an urgent

JackTM
JackTM Author Team

Hi there,

The WooCommerce plugin is not compatible with the theme since initially the theme was not developed for usage with this plugin, however this plugin could be implemented into theme additionally but it requires custom work, please be aware due to our policy we don’t provide customization services.

Regards, Jack

Do you plan to publish WP 4.0 version?

JackTM
JackTM Author Team

Hi there,

Yep we are intending on releasing the updated Politician WP theme which will be fully compatibly with WP 4.0.

Best regards, Jack

Trying to make the header full width for the polititcian theme, or the whole page. When I put the page to full width in the home page it’s not working. I want it to be similar to http://paulsenforcongress.com or http://www.joniforiowa.com Is there any way to do this

JackTM
JackTM Author Team

Hi there,

The default theme does not has an option for setting a header or page to a full width since it has preset layout, however it could be adjusted by it requires additional custom coding.

Regards, Jack

Default-user

In the theme it says full page width, what does that mean since it doesn’t go full width. What coding do I need, the website is www.aljohnsonfordelegate.com

JackTM
JackTM Author Team

Hi there,

Where does it say “full page width”? Anyway please submit a ticket in our support ticket system so our dev guys could check on your website and will help you regarding this matter.

Regards, Jack

Can I install on WP 3.9 right now?

JackTM
JackTM Author Team

Hello Martin,

Thank you for interest in our theme, the current theme version is not fully compatible with WP 3.9-4.0, please read the notification posted on the theme details page, But we would like to highlight that we are intending on releasing the theme update which will be fully compatible with latest WP version and the theme will get lots of additional great features.

Regards, Jack

I have purchsed Politician Responsive WordPress theme on 2014-06-13 04:09:33 UTC. From starting my slider is not working. I tried my best to recover but i did not get success. I used forum at http://themeforest.net also

I have contact you http://tickets.webtemplatemasters.com/

But i did not get any response please attend my request

Please resolve this as soon as possible.

JackTM
JackTM Author Team

Hi there,

We have received your ticket through our support system and it was replied already, for further reference lets keep in touch via ticket please.

Regards, Jack

JackTM
JackTM Author Team

Please note all tickets are being replied only during our business hours and in accordance to tickets queue so there is no need to ask here in comments section to check on it, thank you.

Regards, Jack

Will this theme be updated to the newest wp-version. I have a client who has this theme who would like me to do a make-over

JackTM
JackTM Author Team

Hi there,

Yep the updated theme will be fully compatible with newest WP version.

Regards, Jack

Hello , I have a problem with the plugin mailpoet , when I install it from the blank page and I can not understand why. can you help me ?

JackTM
JackTM Author Team

Hello Kenny32rm,

Most likely this plugin is incompatible with the theme since the theme was not developed for usage with this plugin. We are not able to assist with compatibility issues since there are too many different plugins and it is impossible to test the theme with all plugins ever and make it compatible with. Such inquiries need some programming and coding and it requires custom work in order to get it compatible with the theme.

Regards, Jack

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