1117 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Ruven,

Out of the blue a sidebar appeared on the page I had designated as my home page. When I go into to edit it, it still says that there is no homepage attached to the page. (note: when the page is not set to my front page there is no sidebar) Do you know what could be causing this, or of any possible solutions?

Thanks, Colton

RuvenThemes

Hi,

Please check, if you have the reading settings set to default, as in this screenshot: http://cl.ly/Upoh

Set the front page only through “Theme Options > Front Page”. If it’s set up like this, the sidebar problem should disappear.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

My site is suddenly not showing shadows on images when I use the shortcode. The shadow is set to “true”. Here is a page where this is occurring:

http://strikingmusicentertainment.com/?page_id=38

What am I doing wrong?

RuvenThemes

Hi,

I can’t access the link you sent me. On which browser does the shadow not showing?

Default-user
Sorry. I recently moved the site. Here is the correct link: http://newmexlma.com/?page_id=38

Thanks

RuvenThemes

I see that you’re using the theme in version 1.0. Please update the theme to the newest version (1.8). Here are instructions: docs.ruventhemes.com/polyon/#updating

This might resolve the problem. Please let me know if it persists even after the update.

Default-user

I believe it reverted to 1.0 when I installed the child theme for the logo fix. I will install the update to see if this takes care of the problem.

Thanks again

Default-user

I installed 1.8, but had to reinstall the child theme for the logo fix. The image shadow is still not showing up.

Any suggestions?

RuvenThemes

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Shortcode generator not showing up in WP 3.9.

Fix? Update?

Thanks for the killer theme!

RuvenThemes

Hi!

I uploaded an update. It should be available by tomorrow. :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lpcinc Purchased

Good morning (or afternoon :). I was sent a note saying there was an update to your excellent Polyon theme. The link didn’t actually take me anywhere in particular but I see in the comments/notes that there is a new version. Two quick questions: If things seem to be working well (and they are :), do I need to update and 2) if it IS advisable, do I need to re-install or is there is some simpler way?

I appreciate your work and your help.

Best wishes,

David

RuvenThemes

Hi David,

The update fixes the issue that the shortcode button in the editor disappears after updating to the new WP 3.9. That’s because WP switched to a new version of TinyMCE. So as long as you can live without the button you don’t have to update.

RuvenThemes

Here are update instructions, in case you decide to update: http://docs.ruventhemes.com/polyon/#updating

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Ruven Can i make this site an ecommerce site?

RuvenThemes

Hi! There are several plugins that can do this. WooCommerce is the most popular.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
djb377 Purchased

Hi Ruven.

How can I link the featured item on the home page (both the image and the “read more”) to an unrelated page that does not contain the featured image and text? Thank you

RuvenThemes

Hi,

When you edit a featured item, you just have to set the select menu below “Featured Item Link” to “Link to page…” and then select the page you want :)

Here is a screenshot: http://cl.ly/VDtB

Default-user
djb377 Purchased

I have tried this several times and although I choose a different destination page, it keeps directing it to the original destination page. I am saving it before I check as well

RuvenThemes

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

Default-user
djb377 Purchased

sent you an email. thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
djb377 Purchased

Hi Ruven. Two questions:

1. I would like to replace the background for the slider area with an image, is this possible?

2. I don’t have the yellow flash icon in my page editor for shortcodes. Is there some other way to get these?

Thanks

RuvenThemes

Hi!

1. Please paste the following code into the “Custom CSS Code” field in “Theme Options > Layout” :
#topbar.featured-content .deco-bg { background: url(http://yourwebsite.com/path/to/image.jpg) top left no-repeat; }

Then replace “http://yourwebsite.com/path/to/image.jpg” with the URL to your image.

2. Please update the theme to the newest version. Here are instructions: http://docs.ruventhemes.com/polyon#updating

Default-user
djb377 Purchased

Thanks Ruven

Default-user
djb377 Purchased

Hmmm I uploaded and activated the new version but still no shortcode icon

Default-user
djb377 Purchased

also can you tell me the size I need for the background image for the slider? thanks

Default-user
djb377 Purchased

Oddly the shortcode icon showed up a day later

RuvenThemes

If you use the boxed layout, the image should have a size of 1040×526. If you use the streched layout, the image needs to be 514px high and I’d say about 1600px wide (since the layout streches with the browser window.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
djb377 Purchased

I got this warning when installing an seo plugin:

Warning! Your theme is not using the wp_title tag correctly! Open the header.php file of your theme, locate the title declaration and change it to: <title><?php wp_title(); ?></title>

Do I need to change this and if so how do I do it?

Thank you

RuvenThemes

Hi!

That’s alright. You can just open the file “Polypn/header.php” and replace the code on line 6

<title><?php rvn_put_title(); ?></title>

with this one:

<title><?php wp_title(); ?></title>

:)

Default-user
djb377 Purchased

probably a silly question but where do I dind this?

RuvenThemes

Please log in to your WordPress installation and then go to “Appearance > Editor” end click “Header” in the right side menu. Here you should see the code somewhere on the top :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Ruven,

For a barely computer literate technophobe, I’m proud of the website I was able to create using your template (www.thetransformedbody.com) and two years later I’m designing a second one. Only I’ve forgotten how to do just about everything I did before! I can’t find the documentation that comes with the theme and was wondering if you could resend me a link to it?

Many thanks! Juliet

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
djb377 Purchased

Is the shadowed frame around the images a theme option or photoshopped? It looks great and I’d like to utilize this on my site

RuvenThemes

It’s completely done with CSS :)

/* Frame Shadow */

.framed.with-shadow {
  position: relative;
}

.framed.with-shadow:before,
.framed.with-shadow:after {
  bottom: 13px;
  box-shadow:         0 15px 4px rgba(0, 0, 0, .3);
  -moz-box-shadow:    0 15px 4px rgba(0, 0, 0, .3);
  -webkit-box-shadow: 0 15px 4px rgba(0, 0, 0, .3);
  content: "";
  height: 20%;
  max-width: 554px;
  position: absolute;
  width: 80%;
  z-index: -1;
}

.framed.with-shadow:before {
  left: 12px;
  transform:         rotate(-1.3deg);
  -moz-transform:    rotate(-1.3deg);
  -ms-transform:     rotate(-1.3deg);
  -o-transform:      rotate(-1.3deg);
  -webkit-transform: rotate(-1.3deg);
}

.framed.with-shadow:after {
  right: 12px;
  transform:         rotate(1.3deg);
  -moz-transform:    rotate(1.3deg);
  -ms-transform:     rotate(1.3deg);
  -o-transform:      rotate(1.3deg);
  -webkit-transform: rotate(1.3deg);
}
Default-user
djb377 Purchased

where do I put this code? Thanks!!

RuvenThemes

Oh sorry, I think I totally misunderstood you. I thought you want to know how it was done and not how you can actually use it on an image on your site.

All you have to do, is use the “Image” shortcode and set “With Shadow” to “true”. Here are more instructions about shortcodes: http://docs.ruventhemes.com/polyon/#sc

Default-user
djb377 Purchased

Ok I’ve been trying to replace my home page images with the shadowed images by copying and pasting the code in the editor but can’t seem to quite get it right. It’s close, but I get a little image icon next to the image. Can you tell me exactly what code to replace? thanks

RuvenThemes

Hi! You don’t have to copy and paste any code. When you edit a page, all you have to do is to copy the URL of your picture, then click the little flash icon in the editors toolbar and select “Image” from the dropdown menu. Here you paste in the URL to your image and set “With Shadow” to “true” :)

Default-user
djb377 Purchased

The problem is that I’m trying to replace the 3 featured images on my home page with the same images containing the shadow and frame effect. Every time I try and replace an image the placement and alignment gets screwed up and I can’t figure it out. And I’m trying not to mess up the code that you fixed for me to eliminate the links to individual pages

RuvenThemes

Try to have a line break after every shortcode. That should do the trick. If problems persist, could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
djb377 Purchased

I can’t get my favicon to work. I sized it and uploaded it and it shows the image as being set in the theme options. any suggestions?

RuvenThemes

Where did you upload your favicon? It should work just fine when you upload it in “Theme Options”. Make sure it’s an ICO file http://favicon-generator.org/

Default-user
djb377 Purchased

uploaded the ico file. still doesn’t work

RuvenThemes

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 2-3 years

Hi,

a very nice theme, but why is there no responsive layout? In 2014, a responsive layout should still be standard, right? is a responsive layout planned in one of the next updates?

RuvenThemes

Hi,

The theme has no responsive layout because it was build in 2011, when responsive webdesign was not a term. A responsive layout is also something that can’t be added that easily, especially in a complex theme as Polyon. A theme should be designed from the start to be responsive (and all my new themes are). Therefore it is unlikely that I will update the theme to be responsive. However, I also believe that everything doesn’t have to be responsive. Smartphones and tablets can display non-responsive websites very well (they were designed to do) and everybody knows how to pinch, zoom or tab.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Sednus Purchased

Hi Ruven,

Just realised after months, my contact form text colour is set to white and the open fields are also set to white… So you can’t see what you’re typing unless you highlight it…

www.timwecke.com/contact

Is there a way to change the text that you fill in to black?

warm regards

RuvenThemes

Hi Sednus!

Please paste the following code into the “Custom CSS Code” field in “Theme Options > Layout” :

input, textarea { color: black !important; }

This should solve the problem :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Turkey

Hi ruven I am trying to remove the links in the title(headings) of portfolio items listedn in the opening home page, only left the link in read more button under their photo. How can I arrange that? thnk you

RuvenThemes

You should be able to deactivate the read more button, by adding the following parameter to your shortcode:

 show_buttons="false" 
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Ruven! Although your theme isn’t responsive – is there a way to make it shown up correct on mobile devices? On different mobile phones (HTC, Samsung, IPhone), the background-image isn’t shown up, and the content-area is way to wide. Thanks in advance, Christina

RuvenThemes

Hi Christina,

The only way to adjust things based on screen sizes is to customize the themes CSS code. I recommend WerkPress and Envato Studio: http://werkpress.com/service/wordpress-customization/https://studio.envato.com/
Default-user

Hi Ruven, thanks for your response. I’ve wrote some enquiries. But today, I discover a bug – after updating WP from 3.3. to 3.9, the tab-shortcode doesn’t work anymore. What to do?

RuvenThemes

Hi! To solve the problem, please update the theme to the newest version of the theme (1.8). Here are instructions: docs.ruventhemes.com/polyon/#updating

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
djb377 Purchased

Hi Ruven. How do I change the text used to request the user to enter a password for a password protected page?

RuvenThemes

Hi! Sorry for my late reply.

I didn’t know that either, so I googled it and it turns out you just have to add a function that can change the text: http://wordpress.org/support/topic/how-do-i-change-password-protected-text

Default-user
djb377 Purchased

Oh sorry Ruven I assumed that was a theme option. I would have looked it up on my own if I knew it was a wordpress thing. Thank you!

Default-user
djb377 Purchased

Where exactly to I place this code?

RuvenThemes

I recommend to put it in a child theme, to prevent the code from being overwritten when a theme update comes along. Here are instructions: http://docs.ruventhemes.com/polyon/#child-theme

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
xenomon108 Purchased

Hello

Can any one tell me how to change the text on the front-page next to the slider? the standard text is : Placeholder Content This is a placeholder. Please set up some Featured Items to bring your website to life.

I would like to replace this.

thx

RuvenThemes

Hi :)

Please read the documentation section about this here: http://docs.ruventhemes.com/polyon/#content-slider

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