RuvenThemes

RuvenThemes supports this item

Supported

This author's response time can be up to 2 business days.

1152 comments found.

So, Ruven,

Do you have other themes in your stable that are responsive and will convert Polyon content/layout to responsive?

Thanks,

Chesa

Hi Chesa,

Great to hear from you again :)

Currently the only responsive themes that I offer are Darkwhite and Nuvellen.

I have no plans to make Polyon responsive, as it would take as much time as to do a brand new theme.

hello, Is there a plan, a day, a mobile version or not?

best regards,

ah, I just saw that you have already answered the question there are 5 months.

“Currently the only responsive themes that I offer are Darkwhite and Nuvellen.

I have no plans to make Polyon responsive, as it would take as much time as to do a brand new theme.”

sorry

It is very unfortunate! what do you suggest as a solution?

Hello!

If you need a responsive design, you would have to switch themes, as I have no plans to rebuild Polyon to make it responsive.

Hi Ruven,

We have been enjoying using the polyon theme but ‘Shortcodes’ icon has disappeared from toolbar…

Version of wordpress is 4.2.2.

Can you help?

Thank you!

Hello!

Please update the theme to the newest version of the theme (1.8). Here are instructions: docs.ruventhemes.com/polyon/#updating

Thanks Ruven!

Hi Ruven:

Happy user here, until (after a few years use :) my hoster contacted me today to tell me that my files were ‘infected’ by mailware and yes they were suspending my site etc. I think it sounds a little bit like a scam, but they sent me a list of files they found infected. I wonder if you recognize any of these as part of the Polyon original set-up. If so, I’m guessing that the answer might be to reinstall the whole thing from scratch. Thanks for looking. Thought it’d be worth a try to get your insight before I go too mad :)

Here’s their list:

/wp-content/themes/Polyon/functions.php
/wp-content/themes/Polyon/lib/frontend/fonts/lobster/css.php
/wp-content/themes/parallelus-traject/images/content/demo-only/software-box/setting.pl
/wp-content/themes/parallelus-traject/images/skins/skin-7/revision.php
/wp-content/themes/parallelus-traject/theme_admin/images/documentation/moderation.php
/wp-content/themes/Carta/engine/includes/timthumb.php
/wp-includes/images/crystal/users.pl
/wp-includes/images/smilies/sidebar.php
/wp-includes/images/smilies/streams.php
/wp-includes/images/smilies/b2.php

Any ideas?

Thanks so much,

MC

Thanks for the reply…..I think it IS a scame and one perpetuated by the hoster….think it might be time to start looking around for someone new :( For the record (and having been kicking up the arse by this rubbish :), what would you suggest to be the best way to back up the site when it’s upto date? I know you can export and XML file directly from Wordpress, guessing this is the way to go? Anyway, thanks for your input and hope all’s well. MC

When I migrate a WordPress installation I usually do it by exporting the database and then changing the URLs in the exported SQL file, so I can import it again on the other server. I also upload the complete wp-content folder. But that’s rather technical.

If you want an easier solution – I heard many good thing about this plugin: https://wordpress.org/plugins/wp-clone-by-wp-academy/

Also, if you’re looking for a good chap hoster, I would recommend BlueHost (I use it myself – never had problems).

Or if you need something fancy and fast (but more expensive): MediaTemple.

Hello,

Although my site was working properly (using the theme polyon), without any reason the following message started appearing. Warning: getimagesize(http://www.pelletex.gr/wp-content/uploads/2012/11/pelletex_logo2.png) [function.getimagesize]: failed to open stream: Connection timed out in /home/pelletex/public_html/wp-content/themes/Polyon1.2/lib/frontend/functions/option_css_code.php on line 157

The website is www.pelletex.gr.

Thank you in advance.

Hi,

Please install and activate this child theme: http://cl.ly/bims (but leave the original theme installed). Let me know if this solved your problem.

Hi,

Thank you for your prompt reply. I install and activate the child theme but the problem exists. Furthermore, extra errors appeared on the webpage. Specifically: - Error message: 404 Not Found nginx/1.7.12

- Main menu is merged with the logo

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

Hi Ruven, Our website was built with Polyon a couple of years ago. It has been a great theme and solid etc. and we keep it up to date etc. However, about a month ago the drop down menus have been flickering when the cursor hovers and then they eventually disappear. Is there a fix out there? Thanks Ed

Hi!

Can you send me a link to your site, so I can check it out?

Is there a way to get the navigation area to be sticky and scroll down with the page and remain visible regardless of how far down the user scrolls?

Thanks.

Hello, Unfortunately the theme does not offer a feature like this.

kkuphal

kkuphal Purchased

Hi. Shortcodes aren’t working. Wordpress 4.3.1, Theme 1.8. Click the codes but nothing appears in the editor.

Please check if you have an error in your Javascript console. A third party plugin might be the reason that Javascript is failing.

Please try to deactivate your plugins to see if one of them is causing the issue.

kkuphal

kkuphal Purchased

No errors in console

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

itemm

itemm Purchased

hello, I would like to add a page using the page template but the function has not been found . How to reactivate ?

itemm

itemm Purchased

it’s good , that Works !

renotao

renotao Purchased

Hi, Ruven,

I have a problem that just started – maybe when I updated to 1.9 – and it is making it difficult to modify or create new pages. The tool bar only shows TEXT or VISUAL and two buttons above ADD MEDIA and ADD CONTACT FORM – none of which works.

I have turned off all of the plugins and it makes no difference.

Have you had this problem before?

I can send you an image or private email the credentials.

Thanks.

Hi,

I haven’t heard of this problem.

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

renotao

renotao Purchased

I have setup up an account for you. Email with credentials sent to support@ruventhemes.com.

Thanks.

Chesa

Hi Ruven, I’ve been doing some major overhauling of the website content and plugins trying to add mobile support for it, and somewhere along the line something went sideways with the mapping of the Home and Blog page. The Blog page doesn’t display the recent posts anymore, it’s displaying the home page content. I haven’t touched the code and tried disabling the plugins that I’m using but no luck. When I switch themes it maps correctly so its most likely something that got crosswired in Polyon during the work. Can you advise where to look to remedy this? Thanks for your help. Kat www.julietsailinganddiving.com

Hi,

Please go to “Theme Options > Blog” and make sure that the field “Select Blog Page” is set to the page you want your blog to appear on.

Corali

Corali Purchased

Hi Ruven,

I am using your excellent Polyon theme but recently, shortcodes function has stopped working fully. Some of the items (e.g. horizontal rule) are working but items usch as’Columns’, ‘Box’ and ‘Tabs’ are not functioning. Can you help?

I have updated to the most recent versions on both Polyon and Wordpress as this solved a similar problem few years ago…

Thank you.

Hi,

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

Corali

Corali Purchased

Hi Ruven,

I have now created an admin account for you as requested and sent the login data to support[at]ruventhemes.com

Thank you!

by
by
by
by
by
by