1105 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
heboriss Purchased

Hi Ruven,

I’ve been enjoying your theme. I am struggling with trying to display the post thumbnails to the category archive page. Is there specific code for this theme to do that and if so where does it go?

Thanks for your help

RuvenThemes

Please go to “Theme Options > Blog” and navigate down to the “Archive” panel. In there you can set the “Layout” option to “Adapt Blog Layout Settings” to show the images, just like in your blog page.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
greg33 Purchased

Hi Ruven,

Thanks for the excellent theme. For the Contact Form, changing the email_signature text in the shortcode (as per the example you provide) doesn’t actually change it in the email. Any ideas as to how this can be fixed?

Thanks!

RuvenThemes

In the example I separated the shortcode attributes with a line break for the sake of readability. Please just use a space instead of the line break to make the shortcode work properly, like this:

[ajax_contact_form email="info@example.com" email_signature="This mail was sent through the contact form on your website." success_msg="The message was sent successfully." error_msg="Please fill in all fields correctly."]
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

Probably a simple question. Thanks in advance for any help. I am using the stretched layout and I’d like to experiment with using the paper background in the featured area, as is possible in the live preview here on Themeforest. I can’t find the option for that and I can’t locate the image in the theme folder files. Can you advise me or send me the repeating patter you used in your theme preview?

http://www.firstchristian.info

Thanks for your assistance.

RuvenThemes

Please open the theme package folder you’ve downloaded from Themeforest. Then open the folder “Backgrounds/Patterns/”. In here you’ll find the “paper.png” that you can upload as background in the admin panel section “Theme Options > Backgrounds” :)

Default-user

Thanks, man. I appreciate the assistance. I actually found it and came back here to try and delete this post before you had to take time to reply on something so small, but there’s no delete button. ;)

In any case, thanks for the help. I appreciate your theme and the way that it’s helping our organization.

  • Belgium
  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Hello,

I’d like to know if the categories in the portfolio page are sortable please ? Regards

RuvenThemes

Hi, They are not live sortable. However, you can create portfolio pages and define the categories that should be displayed on the page.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 4-5 years
unyq Purchased

Is it possible to replace the sidebar content with a “new” navigation that will show up only on certain pages?

RuvenThemes

Yes,

1. Create a custom menu in “Appearance > Menus”

2. Create a new sidebar in “Theme Options > Sidebars”

3. Assign the “Custom Menu” widget to the sidebar you’ve just created in “Appearance > Widgets” and select the menu you’ve created

4. Assign the sidebar to a page, when you’re in edit mode in the panel “Template Options”

:)

Default-user
unyq Purchased

hm did that, but as you can see in my screen shot (http://imageshack.us/photo/my-images/651/halpl.jpg/) it wont show up under the template options

Default-user
unyq Purchased
to clarify you my progress: here is a small video which you what i’ve done http://youtu.be/4BPQ40LQn3g
Default-user
unyq Purchased

OH MY GOD i forget to click on “save changes” all the time :/ thanks anyway

RuvenThemes

Glad it works now :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
greg33 Purchased

Hi Ruven,

Thanks for your prompt help on this forum, you do great work. The homepage slider I am trying to use is Cycle Slider (two-third) but it doesn’t rotate. I reset the settings to default but still nothing. I also deactivated all plugins.

The other sliders work fine. Any thoughts?

Thanks, Greg

RuvenThemes

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem, so I can investigate it?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, Great theme…so easy to customize!

I’m trying to put a link to a flash interactive demo. When I click the linked text or button it opens the lightbox not the link in the new window. What do I have to do to link to the .swf file without the lightbox opening? Thank You

RuvenThemes

Are you running the latest version of Polyon (1.4)? If not, please run an update to make the problem disappear :)

Here are instructions: http://docs.ruventhemes.com/polyon/#updating

Default-user

Hello Ruven, Thank you for the quick reply. I’ve updated to the latest version and the .swf link still opens the lightbox instead of a new window with the interactive flash demo. are there settings I’m missing? Thanks You

RuvenThemes

Hm, in that case, please switch to the HTML editor and add the class “no-lightbox” to the link like this:

<a class="no-lightbox" href="http://youtu.be/T4M7Y1tOiMk">My Link</a>
Default-user

That did the trick! Thank so much. Thanks for the great theme!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
jastebol Purchased

Hi Ruven, i´m using your theme in a spanish website, and when i use question marks in the main content of the post everything it´s ok, i can write them right ¿? (in spanish there are 2 question marks, one in the beginning an another at the end). But in the posts title the first mark it´s wrong, you can see it here http://www.execoach.es/desconectas-en-vacaciones/

The right way is ¿?

How can i solve it?

Thanks

RuvenThemes

Hi, I analyzed the problem. It seems to be an issue with the font that is applied to the headings. I recommend to change the heading fonts to a different one in “Theme Options > Typography” to resolve the issue :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi, Purchased this theme and all seemed great until I installed on my host. They do not all fopen connections which I think this uses in the css for the google fonts.

I cant log into the admin section as its throwing up errors about connecting to external urls.

or have I done something wrong? Installed on another host and worked fine, so I know its a host issue.

Can we get past the fopen issue and use curl?

RuvenThemes

Hi, You should be able to enable allow url fopen on you server. Please read the documentation section about it here: http://docs.ruventhemes.com/polyon/#faq

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
itemm Purchased

hello,

I try not to display the featured image when I’m on an item?

how can I do?

RuvenThemes

Write “none” into the “Entry” field in the “Featured Content Replacement” panel when you edit a page :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
itemm Purchased

Another question I forgot:

I added a font via @fontface, I upload the folder: / themes / Polyon / lib / frontend / fonts /

and add a css but the police did not appear? I should add that somewhere in another file code to make it appear?

thank you again

RuvenThemes

You can add it to the file “Polyon/lib/shared/functions/functions.php”. Just add it to the array of integrated fonts starting on line 197 to make it selectable in the backend.

Default-user
itemm Purchased

ah yess I had not seen this line! thank you

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
itemm Purchased

I can not answer in response to my comment so I write here:

I try to delete the input image of an article (featured content) if I use the “featured content replacement” my photo, the thumbnail disappears! (my photo in the article also what I want) but not thumbnail!

is it not possible to completely remove the thumbnail image in the code?

In any case, your theme is probably one of the best! the possibilities you can do with it is just terrible! thank you very much for this theme!

RuvenThemes

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem, so I can investigate it?

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi Ruven,

I’ll bought your theme about half a year ago. Now I want to update my site, but I can’t find Polyon @ my downloads. Do you know why? How am I supposed to update the theme now?

btw this is my website: http://www.timmermanmedia.nl/

Hope you can help me!

Regards, Arnoud

RuvenThemes

Hi Arnoud,

I still remember your website. One of the best looking out there, running the Polyon theme :)

Unfortunately I can’t help you with this issue. Please contact the Envato Support and inform them about your issue: http://support.envato.com/

Best regards, Ruven

  • Has been a member for 1-2 years

I can’t seem to remove tags from my pages. Can you tell me how to do that?

RuvenThemes

Could you clarify your question? By default WordPress only allows tags on posts, but not on pages.

  • Has been a member for 1-2 years

Hi Ruven: Thanks for getting back to me. My website is www.contentforbiz.com. It is showing up on the about page, on the services-whitepapers page, industries-foodservice page, etc). Seems to be selected pages, not all. I disabled the tags on the posts.

RuvenThemes

Hm, thats a weird issue. Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem, so I can investigate it?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Ruven, The piecemaker slider is not working in Safari, it displays only the first featured item. It’s working fine in google chrome. Thanks! Mary Griffin feelinghuman.com

RuvenThemes

Hi Mary, thanks for your feedback on this. I’ll have a look at this and will fix it with the next update. For now I’d recommend to use one of the other sliders.

Best regards, Ruven

Default-user

Check. Cycle Slider Toss, Fade and Scroll is a fabulous change. Cheers.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I bought the theme Polyon and when I went to install it, a message appeared that the installation was not possible for the reason that lack the style.css file, showing the information that the subject is incomplete. I need some help soon, because I need to deliver this project to the client until day 03/10/2012.

I await contact.

Sincerely,

Rodrigo

RuvenThemes

Please read the installation instructions in the documentation: http://docs.ruventhemes.com/polyon/#ins

Default-user

Thanks for the reply. I checked what happened. Now another error that appears is:

Warning: getimagesize(http://www.mysite.com.br/wp-content/themes/Polyon WordPress Theme Package (1.4)/Polyon/lib/frontend/images/dummy/logo.png) [function.getimagesize]: failed to open stream: HTTP request failed! HTTP /1.1 404 Not Found in /home/example/public_html/www.mysite.com.br/wp-content/themes/Polyon WordPress Theme Package (1.4)/Polyon/lib/frontend/functions/option_css_code.php on line 157

Furthermore, when installing this theme in WP, the navigation is very slow. Does this happen because of this error?

I await contact.

Sincerely.

Rodrigo

RuvenThemes

Hi Rodrigo,

Please read the installation instructions and DO EXACTLY what is described there. Especially on step 5. You have to install the Polyon.zip, that is IN the theme package. I see on your URL that you uploaded the whole package to your server (”.../wp-content/themes/Polyon WordPress Theme Package (1.4)/Polyon/.."). Best regards, Ruven

  • Has been a member for 3-4 years
  • Bought between 100 and 499 items
  • Brazil

Hi,

I’m having some problems with images on frontpage slider

Catchable fatal error Object of class WP_Error could not be converted to string in : xxx/yyy/zzz/themes/Polyon/lib/frontend/functions/functions.php on line 1398

can you help me?

cheers

RuvenThemes

Can you send me a link to your site, so I can check it out?

Default-user

Hi

http://tricaiconsultoria.com.br/

On frontpage.

thanks

RuvenThemes

Hm, could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email, so I can investigate it?

Default-user

Just sent login details

thanks

Default-user

Hi,

Any news about that issue?

Cheers

RuvenThemes

Wrote you back :)

Default-user

Hi,

Did you received my reply? :)

cheers

RuvenThemes

Yes, I wrote you back. It seems that it was a server problem and the issue solved itself.

Default-user

weird … maybe chmod solved the problem…

thanks anyway :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, I have some issue with my site and I’m using polyon themeforest. The problem is when I browse the site using internet explorer version 9 the site looks different on what I see on other browsers like Firefox, Safari, and Chrome. When I browse this http://infinitegraphics.net/home page the form looks fine on internet explorer, but when I checked http://infinitegraphics.net/ the form does not show correct and the other text become larger. I hope that you can help me with the issue.

I also recorded a video explaining here – http://www.youtube.com/watch?v=IgVW0JwdmZg

Thanks!

RuvenThemes
Hi, I found that on your page are some HTML tags unclosed. E.g. the H3 tag doesn’t get closed:
<h3>What you will get when <br /> working with Infinite Graphics...<h3 /></h3>

There are some other issues of this kind that you can see under this link: http://cl.ly/Js1N

Please try to resolve these issues and see if the problem goes away :)

Default-user

Hi, I have already fixed the h3 tags and I have closed the tags as well, this http://infinitegraphics.net/home/ page is the one hooked on the front page and it’s appearing fine on internet explorer but when I try to browse the main page which has the featured video it does not appear the way I wanted it, but it shows fine with other browser, however I wanted it to look the same on internet explorer. Thanks!

RuvenThemes

Hi, I can’t recreate the issue with the IE9 anymore. Did you already solved the problem?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I’m getting the following error where my Featured Image should be:

Warning: getimagesize() expects parameter 1 to be string, object given in /opt/apt/current/apifia/splash/home/wp-content/themes/Polyon/lib/frontend/functions/functions.php on line 1391 Warning: basename() expects parameter 1 to be string, object given in /opt/apt/current/apifia/splash/home/wp-content/themes/Polyon/lib/frontend/functions/functions.php on line 1392

Here is the page that is having the issue: http://splashscore.com/home/?p=444

RuvenThemes

Please install and activate this child theme: http://cl.ly/JvOd (but leave the original theme installed). Hope this solves the problem :)

Default-user

That link leads to an image.

RuvenThemes

Sorry, here is the right link: http://cl.ly/K0tx

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