1103 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi I am thinking of buying this theme, and would like a bit more info on how images work. I would like to be able to use the images that I have on flickr and picasaweb in my posts, and have them appear as thumbnails, and then appear in the light box when they are clicked on. Will this work with your short codes? Thanks

RuvenThemes

Hi, this will not work with the shortcodes, because the theme needs to be able to have writing access to the pictures in order to create thumbnails etc. You’d have to upload your pictures into the WP Media Library.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi.

A client of mine purchased this template for me to set his site up with and the front page sliders are not working (none of them display).

I have followed the instructions, created a ‘Front Page’, went to Theme Options -> Front Page and assigned the page, chose a slider, went to ‘Featured Items’, created a new slider, set a title and assigned a featured image to it. When I save everything and then view my home page, no slider appears. It is displaying the right content from the page I assigned as the front page. but the slider never appears.

I have tried all the different sliders and none of them appear.

Can you please help?

RuvenThemes

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email, so I can investigate it?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
Marcilla Purchased

Hi,

Can I remove lightbox from next page? http://www.gruposastre.com/sather-obres/

Before it was correct, but i modified something and now i don’t know how remove it

I would llike to keep it for the other pages with the same template.

Thanks a lot !!

Anna

RuvenThemes

(see answer below)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
Marcilla Purchased

Hi,

Can I remove lightbox from next page? http://www.gruposastre.com/sather-obres/ Before it was correct, but i modified something and now i don’t know how remove it

I would llike to keep it for the other pages with the same template.

Thanks a lot !!

Anna

RuvenThemes

Hi Anna, I can’t spot the error on your site, did you already fixed it?

Marcilla
Marcilla Purchased

Sorry Rubens

I has a mistake with the area …

What I would like to remove is the entry header…. I want to show only portfolio !!

Thanks a lot Anna

RuvenThemes

Hi Anna, please go to “Theme Options > Portfolio” and activate the “Disable Headings” checkbox in the field “Entry Appearance”.

Marcilla
Marcilla Purchased

thanks !!! Want I want to remove only for one entry !! .. not for all of them !!!

Marcilla
Marcilla Purchased

Ruven,

I’m using shortscuts

[entries ids=”309,366,364,341,368,360,358,362” column_size=”one-fourth” bottom_padding=”small” heading_tag=”h4” heading_position=”above” show_featured_content=”true” show_headings=”false” show_meta_infos=”false” show_excerpts=”false” show_buttons=”true” featured_image_link_method=”entry” read_more_link_text=”Llistat Obres”]

I can’t not fiind Entry Appearance

Thanks Anna

RuvenThemes

Hi Anna, are you talking about the same page that you linked to above? When I enter the page I can see them all just fine. You say you don’t see the entries display?

Marcilla
Marcilla Purchased

Sorry Ruven,

Sorry, I might not be clear at all .. What I want is remove the picture of the head … I’m confuse about name than you use for than … I want to display only pictures 4×2 from portfolio. http://www.gruposastre.com/grupo-sastre/sather-obres/

Thanks, I’m so sorry to disturb … Anna

RuvenThemes

Please paste the following code into the “Custom CSS Code” field in “Theme Options > Layout” to hide the picture:

#entry-847 .entry-featured-content { display: none !important; }
Marcilla
Marcilla Purchased

Hi ruven !!

If I write this code .. then all next pictures get hidden too.

I would like to hire only next: \\

Can i have only this?

It´s really strange, because until las week .. it was displaying properly.. After I don´t konw what I change .. this image is displayed always !!!

Thanks a lot for your help !!

I´m so happy with the galleries i made with your theme !!!

RuvenThemes

Sorry about that. This code should definitely work:

#entry-847 > .entry-header .entry-featured-content {
display: none !important;
}
Marcilla
Marcilla Purchased

glups… not at all … this I tried before as well .. but the problem is the before page the image disapeared :-(

Have a look: http://www.gruposastre.com/sather/

I have a portfolio inside another portfolio .. I’ve worked all time with shortcuts.

Thanks for your help Anna

RuvenThemes
Ok, try this:
.page-id-847 #entry-847 > .entry-header .entry-featured-content {
display: none !important;
}
Marcilla
Marcilla Purchased

Yes ruven!!!

Thanks for your help !!... Now, everything is perfect !!!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
Marcilla Purchased

Hi,

Another question,

Do you have some widget with pictures? I found next screen preview, but i can’t manage http://themeforest.net/item/polyon-futuristic-wordpress-theme/full_screen_preview/682648

I would like to highlight some post like this and i coudn’t find the way.

RuvenThemes

The only widgets that come with the theme that display featured images are “Custom: Latest Posts” and “Custom: Latest Work”.

Marcilla
Marcilla Purchased

Hi Ruven,

What couldn´t see how can I add the pictures

Thanksss Anna

RuvenThemes

If you set a featured image in the post that is displayed through those widgets, you’ll see a thumbnail.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

Purchased your theme – and love it! However – I have linked an image that needs to point to an external image NOT expand open in the cool feature you have on all linked images. Is there a way to do this by adding a different code or class?

RuvenThemes

Yes, if you add the class “no-lightbox” to the image, the lightbox shouldn’t pop up :)

Studio1023

You’re fantastic! That worked perfectly!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States
ericaeide Purchased

Hi. I was notified of an update to the theme. Is the only changelog in the theme documentation? Thanks!

RuvenThemes

The changelog is in the ZIP package you download :)

  • Has been a member for 1-2 years

hello ruven, i use the shortcode:[entries type=”post” count=”3” column_size=”one-third” bottom_padding=”small”]. the shortcode is used to display the latest post, now i don’t want to display some Categories’s post , how to do? how to modify the shortcode source code? thanks!

RuvenThemes

You can change the Query in the file “Polyon/lib/frontend/functions/shortcodes.php” on line 315.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
dsedberry Purchased

Hello Ruven, love the theme. I have a problem with the site logo. I have allow_url_fopen=off in my php.ini. For security purposes. However, the site logo is disabled with this error message Warning: getimagesize(http://donsedberry.com/wp-content/uploads/2012/02/donsedberry.png) [function.getimagesize]: failed to open stream: no suitable wrapper could be found in /home/#####/public_html/wp-content/themes/Polyon/lib/frontend/functions/option_css_code.php on line 157

Any help? I’d greatly appreciate it. I would like to leave fopen off.

RuvenThemes

Hi, I’ve just been on your website. It seems you already solved the problem. Is there anything else you need help with?

Default-user
dsedberry Purchased

I disabled the fopen security option so that my site wasn’t broken. Is there a way to use your theme with fopen disabled?

RuvenThemes

Yes, please install and activate this child theme: http://cl.ly/NrYw (but leave the original theme installed).

Then, paste the following code into the “Custom CSS Code” field in “Theme Options > Layout” :
header.main .wrapper #logo a { width: 500px; }
Default-user
dsedberry Purchased

You rock! Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I have just taken over looking after a site that is built around this template. Its a great template, but I cannot figure out how to change the text that is default in every header. I look forward to your comments.

RuvenThemes

If you mean the text in the Top Bar, you can change that in the admin panel under “Theme Options” in the field “Default Headline” :)

Default-user

Bingo. Thanks for the super fast response. That has fixed. I highly recommend this template.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nc303 Purchased

Hi again – I’m still loving this theme! Many thanks. I’m getting an error on my site and I can’t figure out if it’s from the theme or from a security plugin I installed (maybe the two just don’t play nice together…) The error occurred as I was tweaking security settings and adding a new logo to the site. Here it is:

Warning: getimagesize(http://oneweekexcel.com/wp-content/uploads/2013/03/logo-name-tagline.png) [function.getimagesize]: failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /home/content/18/10565818/html/wp-content/themes/Polyon/lib/frontend/functions/option_css_code.php on line 157

The error is displayed in the heading, and the logo is not displayed. Any thoughts?

RuvenThemes

Please try the child theme that I linked in the FAQ section of the documentation: http://docs.ruventhemes.com/polyon/#faq

Let me know if it worked :)

Default-user
nc303 Purchased

Hmmm… that worked great for the logo (and Favicon, btw), but now my menus that were collapsed are no longer collapsed, even though WP indicates they should be. Do you know what’s going on?

Many thanks.

RuvenThemes

Just go to “Appearance > Menus” and re-assign your menu :)

Default-user
nc303 Purchased

Haha – that was way to easy…

Thanks again for all your help, and for the great theme.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sghosh Purchased

Is plugin DMSGuestbook supported? It does not seem to work in my test.

RuvenThemes

I never used the DMSGuestbook. What exactly is the issue with it? Did you try to contact the developer?

Default-user
sghosh Purchased

Sorry Ruven. My mistake. DMSGuestbook does in fact seem to work.

  • Has been a member for 1-2 years

hello, Ruven, i have a question, that’s how to add tags to Portfolio? i want to relate portfolios by the same tags,how to do? thank you !

RuvenThemes

Portfolios work with the taxonomy “Portfolio Type”. It works like categories. You can bundle items by the same category and even filter them on your portfolio page (layout: “Filterable” in the customizer).

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
merih Purchased

Hello,

I buy two version of your template, First thanks for your good business,

I have two questions about this template..

1-I disable all commets from wp settings but i see Comments page under all pages.Is there any other option in your template settings to disable commments..

2-I must change First button name Home to AnaSayfa because of our regional language setting.Where can i change it.

Thanks.

Merih AKCIL

RuvenThemes

Hi Merih,

I’m glad you like the template :)

1. There is a documentation section that describes how to get rid of all comments: http://docs.ruventhemes.com/polyon/#content-disable-comments

2. You have to create a menu in “Appearcance > Menus” and then make a custom link for your “Home” link :)

http://docs.ruventhemes.com/polyon/#content http://www.youtube.com/watch?v=g41uS4pmj9o
Default-user
merih Purchased

Thanks for your help.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello Ruven,

First things first, great theme!

I have a question, how do I go about customizing page templates? Specifically, the page that is displayed if a search fails. I have modified search.php in a child theme to remove any sidebar but I would like the remainder of the page to display full width (as it stands it is a blank 1/3 column where the sidebar used to be and the remainder of the content is in a 2/3 column). I think I must be missing something obvious!

Thanks in advance for any suggestions.

Cheers Phil

RuvenThemes

Hi Phil,

On line 5 in the “search.php” just write the following code to make the page full width :

rvn_set_fullwidth_page_size();
Default-user

Hi Ruven—the code worked perfectly. Excellent support to go with an excellent theme. Thank you.

Cheers Phil

RuvenThemes

Awesome! Don’t forget to rate the theme ;)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

I have too difficult of a layout to have the responsive feature on this website using your theme. How can I REMOVE THE RESPONSIVE feature?

RuvenThemes

Sorry, could you go more into detail? Polyon doesn’t even offer a responsive layout.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mkpalumbo Purchased

Hi,

I’ve got the lastest version of WP installed in a root directory and the latest download of this theme and I get these errros sometimes:

Notice: image_resize is deprecated since version 3.5! Use wp_get_image_editor() instead. in /hsphere/local/home/mkpalumbo/5thdi.org/wp-includes/functions.php on line 2839

Any idea why that is?

RuvenThemes

Can you send me a link to your site, so I can check it out?

Default-user
mkpalumbo Purchased

Sorry, no need. I realized during my installation of wordpress I had turned on debug mode, to troubleshoot. And so once the theme was giving me errors of depreciated codes, but once I turned off debug mode, everything worked.

  • Has been a member for 1-2 years

hello,ruven,when i use shortcode:[entries type=”post” count=”6” column_size=”one-third” bottom_padding=”small” show_headings=”false” show_excerpts=”false” show_buttons=”false” featured_image_link_method=”entry”] it’s ok

but when i use shortcode: [entries type=”portfolio” count=”6” column_size=”one-third” bottom_padding=”small” show_headings=”false” show_excerpts=”false” show_buttons=”false” featured_image_link_method=”entry”]

the site is “502 bad gateway”, what’s the reason? thank you.

RuvenThemes

(see next comment for answer)

  • Has been a member for 1-2 years

hello,ruven,when i use shortcode:[entries type=”post” count=”6” column_size=”one-third” bottom_padding=”small” show_headings=”false” show_excerpts=”false” show_buttons=”false” featured_image_link_method=”entry”] it’s ok

but when i use shortcode: [entries type=”portfolio” count=”6” column_size=”one-third” bottom_padding=”small” show_headings=”false” show_excerpts=”false” show_buttons=”false” featured_image_link_method=”entry”]

the site is “502 bad gateway”, what’s the reason? thank you.

RuvenThemes

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom
penderra Purchased

I suddenly have an error on a site with this template. The error appears at the top of every page and reads as follows:

Warning: getimagesize() [function.getimagesize]: php_network_getaddresses: getaddrinfo failed: No such host is known. in C:\inetpub\vhosts\ts-uk.co.uk\httpdocs\wp-content\themes\Polyon\lib\frontend\functions\option_css_code.php on line 157

Warning: getimagesize(http://ts-uk.co.uk/wp-content/uploads/2012/02/logo1.png) [function.getimagesize]: failed to open stream: php_network_getaddresses: getaddrinfo failed: No such host is known. in C:\inetpub\vhosts\ts-uk.co.uk\httpdocs\wp-content\themes\Polyon\lib\frontend\functions\option_css_code.php on line 157

Can you help with this, please?

RuvenThemes

(see next comment)

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