119 comments found

Hi Ruven, I have a few questions. I would like to know the best way to remove the sidebar from the wordpress version of polyon? Can you do it through admin, or do you have to modify the code with a class to body tag? If you do have to add a class, then how do you do this, and what class do I need to do this. My second question is how can i add a slider (similar to what is on the frontpage) to another page, can i use a plugin to do this (have done this with other themes), or do you have another solution for this?

RuvenThemes

Hi,

1. in the WordPress version you can choose to make a page full width in the panel “Template Options” when you edit a page (right side).

2. The slider can only be displayed on the front page. But you can send me a mail to support[at]ruventhemes.com regarding customization work :)

Hi Ruven! I am improving my site (I already have your theme) so I am going to be asking you some questions :) Here is the first one: how can I put a youtube video as a feature video on my blog? thanks!

Default-user

thank you! And another quesiton, can I have more than one portfolio? I mean, two portfolios in 2 differents pages?

Default-user

thank you! And another quesiton, can I have more than one portfolio? I mean, two portfolios in 2 differents pages?

RuvenThemes

Yes, when you go to “Theme Options > Portfolio” you can click on the link ”+ Add Portfolio Page” to add another portfolio. It’s all the way on the bottom under the option fields :)

Hi Ruven,

The Ajax contact form is not working. Appreciate if you can help.

I’ve filled it the short code form and upon entering the information it just goes into a loop without any action.

The link is http://www.defianz.com/customer-care

Thanks, DJ.

RuvenThemes

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem, so I can investigate it?

Hi Ruven,

I just got this error message on the top of my website. It appeared without any changes I made. Totally random. Help please!

Warning: getimagesize() [function.getimagesize]: php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/photomadic/photomadic.com/wp-content/themes/Polyon/lib/frontend/functions/option_css_code.php on line 157

Warning: getimagesize(http://www.photomadic.com/wp-content/uploads/2012/07/photomadic-logo.jpg) [function.getimagesize]: failed to open stream: php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/photomadic/photomadic.com/wp-content/themes/Polyon/lib/frontend/functions/option_css_code.php on line 157

Thanks

RuvenThemes

Hi,

1. Please install and activate this child theme: http://cl.ly/DiOr , but leave the original theme installed (see the section Installing the Theme via Upload from the Admin Panel in the documentation, if you need don’t remember how to do this: http://docs.ruventhemes.com/polyon/#ins)

2. Then paste the following code into the Custom CSS Code field in “Theme Options > Layout” and replace the number 222 with you own logo width:

header.main .wrapper #logo a { width: 222px; }

This should make the error diappear :)

Best regards, Ruven

KRambo1 Purchased

Hi Ruven

First of all you’ve created an amazing theme, i love it :) its really fun to work with. I have only one problem: i need to validate the code (HTML5 and CSS3 ) with the w3c validator. The first one is no problem, only little things needs to be changed. When i try the CSS3 validator through the CSS files i’ve got many errors (105 to be exact).

Unfortunately my css skills are to low, so i can’t do it myself :crying:

Thanks, Thomas

RuvenThemes

Hi Thomas,

Please note that having 100% valid CSS code won’t change anything. The CSS code how it is now works perfectly fine on all browsers the theme is compatible with. In fact, having it valid would add a bunch of other code that is not really needed. If you need someone to do it anyway, please send a mail to support[at]ruventhemes.com :)

Best regards, Ruven

Hi. I need to change the text color in the home page Featured Content Text. I cannot seem to find a post on the forum about this, nor find instructions in the documentation.

Thanks for your help.

Maureen

RuvenThemes

Hi, this you’ll have to do in CSS in the “style.css” file. If you send a screenshot of exactly what area you want the text color to change, I can even give you the CSS code :)

Theme looks great. Is there a way to upload it into Adobe Muse or Adobe Business Catalyst that you know of?

RuvenThemes

Sorry, I never worked with those apps. The theme just consists of files with code and a few images, so it should work fine in every text editor :)

Great theme…is it possible to get the drop down menu working on an iPad with just one simple click?

RuvenThemes

It’s the default behavior – there is no option build in for this, but I bet google will be of help :)

Hey

I’m trying to install the theme but there is something rong. I’m dowloading the fille yesterday and today i’m uploading it on the dashboard but there is missing a fille? Fille: Style.css stylesheet.

Can you help me with uploading the theme?

Kinds regards,

mail me please: michiel@elec4u.be

RuvenThemes

Please read the installation instructions in the themes documentation: http://docs.ruventhemes.com/polyon/#ins

Hi Ruven, I love working with your template, and my client is really happy with it as well. I do have one issue that I have been struggling with. In the main menu, when I have submenu items, users on iPhone and iPads cannot access the dropdown submenu. Any ideas? poweredbypilates.ca

RuvenThemes

Ha! Ok, sorry – that explains a lot ^^ As soon as I get home today I’ll test the HTML template on iOS and will probably be able to tell you exactly how to solve the problem. Sorry for the inconvenience.

VanDrunken

Thanks Ruven.

RuvenThemes

Sorry, it took a little longer. I fixed the problem. Instead of Superfish, I use my own drop down menu script now. You just have to replace the file “javascripts/scripts.js” with this one: http://cl.ly/Pjd0 (unzip) and the menus should work on iOS.

Hi Ruven, thanks for a beautiful template! I’m about to finish the project, but have some problems with the contact form. when I filled the form, the validation and message appear to be OK, but I never received any test emails. I modified contactform_mailer.php to have my own email.

Any suggestions?

Thanks!!!

RuvenThemes

Hm, I recommend to ask your hoster about the email capabilities on your server. Maybe it is not activated and an entry in the php.ini could fix the problem.

Default-user

Thank you, Ruven. I contacted Yahoo Small Business. The error log says “From address not in member domain.” They pointed me to this page: http://help.yahoo.com/l/us/yahoo/smallbusiness/webhosting/php/php-17.html but I’m quite confused. Could you help to update the PHP script? Thanks!!!

RuvenThemes

Hi, sorry this would exceed my support capabilities. It seems that they just want you to follow the instructions.

... To begin setting up PHP/Perl mail, click the "PHP/Perl Mail" link on the Create & Update or Index tabs of your Web Hosting Control Panel. ...

If there are problems, please try to ask in the Yahoo forums. I bet there are lot’s of users who had the same issue.

LeicaDX Purchased

Hi Ruven,

Could you kindly let me know how to change it to a responsive design please.

Many thanks in advance

RuvenThemes

Sorry, the theme is not responsive. In order to make the theme responsive, you’d have to make major changes to the style.css. If you need help with that, try these guys: https://www.tweaky.com/?invite=6517f28e7d20ac4f

LeicaDX
LeicaDX Purchased

Thank you for your reply.

LeicaDX Purchased

Hi Ruven,

First of all thank you for such a beautiful work.

Q1: I am trying to change the speed of the Nivo Slider by editing “jquery.nivo.slider.js” file. Despite animSpeed & pauseTime have been edited, the speed doesn’t change. Could you help me to sort this out please.

Q2: Could you let me have the styleChanger please?

Many thanks in advance

Amory

RuvenThemes

Hi Amory,

1. Please leave the “jquery.nivo.slider.js” untouched and edit the slider config in the file “javascripts/script.js” on line 70.

2. With pleasure! Please send a mail to support[at]ruventhemes.com and I’ll send you back the style changer :)

Best regards, Ruven

LeicaDX
LeicaDX Purchased

Hi Ruven,

Thank you so much. It’s been sorted.

Kind regards, Amory
LeicaDX Purchased

Hi Ruven

In the PHP folder, the "Columns (Full Width)" menu points to "columns.php?fullwidth=true" page. Could you let me know how to make a copy of this page and save it as anyname.php

Many thanks in advance

LeicaDX
LeicaDX Purchased

Thank you for the reply.

The problem is that, I can’t find the "columns.php?fullwidth=true" file in the folder.

Many thanks in advance

RuvenThemes

The ?fullwidth=true part is just a URL parameter. It’s the “columns.php” file you must find :)

LeicaDX
LeicaDX Purchased

Hi Ruven,

It’s been sorted, :) thank you so much for all your support.

Kind regards

Amory

Hello,

How can I add another field (telephone number) to the contact form on the html template?

I have tried adding the following to contact.html:
<p class="one-third">
<label for="telephone">Contact Telephone</label><br />
<input id="telephone" name="cf_tel" class="required" type="text" />
</p>
and added the following to contactform_mailer.php:
// Check to make sure that the telephone field is not empty
    if(trim($_POST['cf_tel']) == '') {
    $has_error = true;
    } 
    else {
    $telephone = trim($_POST['cf_tel']);
    }    

When I send a test email I just get the usual name, subject, email and message. But no telephone number.

Thanks!

RuvenThemes

You’d have to add the phone number to the $message variable.

$message.= trim($_POST['cf_tel']);

But I’d recommend the plugin Contact Form 7. It let’s you build forms easy and you can modify the output :)

http://wordpress.org/extend/plugins/contact-form-7/

Hi There!

Love the theme! Is there anyway for me to add navigation tabs to the lightbox so the user can browse through all the photos placed on one page with this version of the theme?

Thank you!

RuvenThemes

Yes,

Add a rel="prettyPhoto[pp_gal]" to the link that wraps the IMG element like this:

<a href="images/dummy/dummy1.jpg" class="fancy framed with-shadow" rel="prettyPhoto[pp_gal]">
                    <img src="images/dummy/dummy1_3c.jpg" width="284" height="166" alt="" />
                  </a>

Then in the file “javascripts/script.js change line 28 to this:

$("a[rel^='prettyPhoto']").prettyPhoto({
Default-user

Thank you very much!

Hello,

I like your page. Can this template use as eBay template? Thank you!

RuvenThemes

Can’t really say, because I never made an eBay template.

Is it possible to include Google map in the Contact page?

RuvenThemes

Yes, you can google how to embed Google Maps into an HTML page.

For WordPress I usually use this plugin: http://cl.ly/Qtnu

Default-user

But I am enquiring about your HTML theme. I don’t use WordPress, and do not plan to. How to embed Google Maps into the non-WordPress template?

Ruven on vacation until Sep. 2

I will be gone until Sep. 2. Please just add your support questions here and I’ll get to them once I’m back.

Thanks, Ruven

by
by
by
by
by
by