189 comments found

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


yasza Purchased

is there’s an option to disable and enable responsive feature?

pexeto

Hi,

There is an option to disable the responsive feature on mobile devices – if you disable this option the layout of the page will be still responsive for desktop screens.

kinokit Purchased

hi! i have a question! how can i replce photo in service box? help me?

pexeto

Hi,

Just go to the Porcelain -> Services boxes, find the box that you would like to change, click on the Edit button of the box and you can replace the image.

If you have any further questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you! :)

Hi

I am thinking about purchasing this theme, however I pulled up the demo on my smartphone and it did not appear responsive, just a smaller version of it – is there a responsive demo version available to view? Thanks in advance for your help.

pexeto

Hi,

The theme (and the demo) is responsive, however in order to see how it works by default, you have to remove the ThemeForest purchase frame on the top or access the demo directly from here.

Is it easy to implement a basic shop feature to the theme as a non-coder? And if you can do that for me how much will be the customization?

pexeto

Hi,

You can use an e-commerce plugin such as WooCommerce with the theme, which can implement a shop functionality with no coding required.

How do I change the copyright info to a link?

pexeto

Hi there,

I can see that you have opened a ticket on our support site and one of our support members has posted a reply, if there is anything else, please feel free to continue the discussion in your ticket section.

Hi, I just wanted to let you know that if you have this theme and the plugins ‘Ninja forms’ and/or ‘WooCommerce Customer Relationship Manager’ installed, when you try to edit a page or post if you try to insert a ‘Background section’ it will warp the interface that pops up and its not really usable.

easy fix is to deactivate the plugins while editing, you can’t access ninja forms (as far as i know) from the page editor anyway, and WC CRM is strange, i don’t know why that was affecting it, but i narrowed it down to those two plugins. would a fix from the theme or the plugin devs be necessary?

pexeto

Hey,

Thanks a lot for reporting this. It’s possible those plugins to create wrappers to the content that make the background sections in a boxed layout – can’t really say for sure, since these are third party plugins, but I have added this to my update list and I’ll check if there is anything that can be done from the theme’s code.

Hello,

I want to deactivate uppercase writing on content slider’s main title. Because it is not suitable with my brand image, and I’m using my brand name there. I checked style.css file and change all uppercase styling code to none, however result is nothing. Could you help me about this problem?

Thanks.

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

Pre purchase question here … The site has a number of validation errors on all pages (http://validator.w3.org). Can you do an update to fix these?

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