189 comments found

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
So, if you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Hi,

Congrats on a really good-looking theme. I am deciding which theme to use on a project and this one is a strong contender. I do have a question about the header, though.

My client wants to display a tagline and phone number in the header. Not just a logo. Some themes have alternative header layouts that allow for this. Does Porcelain have such options for header layouts? And, if not, how could this be done?

I’d like to use this theme but having more than just a logo in the header is essential for my project.

Thanks,

Mike

pexeto

Hi Mike,

Thank you, I’m glad you like the theme :)

By default there isn’t an option to add additional text to header, but this can be easily accomplished by editing the header.php file (using a child theme is recommended) and adding the info text after the logo element.

Hi pexeto, very nice theme! I’m going to buy it right now but I have a doubt.

I need to set the header to be just a parallax section with no slider. My client just want it to have a big heading, a sub-heading and some design elements in the background that will animate with the scroll.

Is that doable?

Thanks

pexeto

Hi,

Yes – you don’t have to add a slider if you don’t need it – you can just use the content elements that you need.

elbnetz Purchased

Hi pexeto,

how can we stop the content slider to resize the image, when enlarging the browser window vertically?

As with the demo the motive of the image is lost at the bottom.

Thanks, T.

pexeto

Hi,

Regarding your previous comment about accessing our support site – did you try using the password reset on our support site to access your account? If you still can’t access your account, can you please send us a private message by using our profile contact form so I can manually reset your password and send it back to you, so you can open a ticket with your question. Also, when posting can you please provide a link to your site and explain how exactly you would like to modify the background (with an example), as I’m not sure if I understand your question correctly. Thank you

pni Purchased

Hey Pexeto!

Congrats on your wonderful theme. I am facing an odd glitch with the nivo slider when using a rtl language. Here’s an example:- http://i.imgur.com/pC4HxCY.png Here’s a paste of all the CSS being applied to the ”.nivo-nextNav” element:- http://pastebin.com/kEiGPjNP

Any idea what will fix it? (I’m using WPML incase you want to recreate the bug)

Thanks!

Default-user
pni Purchased

Hey,

I figured it out. For anyone else facing a problem with RTL language and nivo slider messing up next and prev buttons just use the following css:-

/* For Homepage */ .content-slider{ direction: ltr; } /* For Single Pages */ .nivo-wrapper{ direction:ltr; }
pexeto

Hi,

It’s good to hear that you have figured it out – thanks for sharing the solution :)

If you have any other support questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you!

Hi,

I have a pre-purchase question about videos.

Does this theme work with videos hosted by Wistia? Or only YouTube and Vimeo?

Thanks,

Mike

pexeto

Hi Mike,

In most sections the theme uses the WordPress Embeds to embed the videos and as I can see, they don’t have Wistia in their supported services list.

===================IMPORTANT====================

Hi Everyone,

We’ll be on a vacation for several days. During this period we won’t be able to reply to comments here, so if you have any support questions, please post them on our support site here:
http://pexetothemes.com/support/
where our support team can assist you.

If you have pre-purchase questions, please contact us by using our profile contact form. Thank you! :)



===================IMPORTANT====================

amydigs Purchased

Can I just say your support, documentation and back-end configuration is the best I’ve ever experienced? This will probably sound like a fake comment but you just earned yourself a second sale from me, mainly because I knew how easy it would be to update my own site with your themes. Awesome job guys, you make it so eeeasy!

arksey Purchased

Sadly, I can’t access your support site to ask you some support questions. When I try to register I am told that my email address is already being used – I must have registered when using a previous theme. So I ask for a password reset, complete the password reset and still it won’t let me in. I have tried this twice now and still it says my password is incorrect – which it isn’t! PLEASE HELP!!!

Cheers. A.

Hi, pre-sale question: is it possible to add multiple pages to the menu like: About us, Works, Services? Also is it possible to add in the header the english version button/link?

Thanks for your support

@amydigs

Hi,

Thank you so much for your kind words, I’m very happy to hear that you are satisfied with the theme and I hope that you will enjoy working with it in the future as well! :)

@arksey

Hi,

Can you please contact us by using our profile contact form so I can manually reset your password and send it back to you? Thank you

@tizsalerno

Hi,

Yes, you can add the pages you like to the menu – the theme uses the WordPress custom menus functionality, so you can drag and drop any pages/links to the menu. Regarding the second question – if you are asking about creating a multi-lingual site, you would have to use a multi-lingual plugin to translate your WordPress content. The way to change the language depends on the plugin itself, but generally with most plugins you should be able to add a link to the menu.

===================IMPORTANT====================

Hi Everyone,

We are currently on a vacation for several days. During this period we won’t be able to reply to comments here, so if you have any support questions, please post them on our support site here:
http://pexetothemes.com/support/
where our support team can assist you.

If you have pre-purchase questions, please contact us by using our profile contact form. Thank you!  :)

Pexeto



===================IMPORTANT====================

Hi! I’ve purchased this template. How can I activate the jquery accordion? I don’t find it!!!

missmai Purchased

how can i get the search to search the content in the services boxes as well? thank you!

Hi there,

I’ve just noticed that the logo doesn’t show up in IE8, even in your demo. It does, however, work when you scroll down and the menu bar collapses. Do you know what is causing this?

Default-user

Figured it out :)

To everyone who might be having the same problem, change this in your CSS:
#logo-container img {
max-width: 133px;
/*this fixes display problems in IE8*/
width: auto;
height: auto;
}

@passanisilucio

Hi,

You can read about how to activate the accordion in the Elements -> Accordion section of the documentation.
If you still have any other support questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you! :)

@missmai

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

@keyframeinc

Hi,

Thank you for sharing your solution – the logo is visible for me, so I’m not sure why you experienced the problem. Anyway, it’s good to hear that you have figured it out.
If you still have any other support questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you! :)

by
by
by
by
by
by