187 comments found

Hi! I’m interested in purchasing this theme, but wondered if there was a suggested Event Calendar plugin that’s perhaps the most compatible to use with it?

Thanks so much!

pexeto

Hi,

Generally the theme is built according to the best plugin compatibility practices, so it should be okay to use the plugins you like. Specifically regarding an event calendar plugin – I haven’t used one with the theme so far, so I can’t really recommend one, I’m sorry.

Default-user

Much appreciated, thank you!

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
So, if you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Hi,

Very good theme but too much mini bug and technical support inefficient winning time with classic-hotline answer, considers that the problem is only on your side.

If you want to use it, as he is displayed on the demo, it will be perfect for your needs but if you want to use all the features like nivo slider, accordion etc.. it will not work in a certain case (in content).

A half-satisfied porcelain theme buyer.

pexeto

Hi,

I just checked your support ticket – the problem that you experience is that you are trying to load the Nivo slider (which is designed for standard static pages and posts) into the gallery’s AJAX loaded item description text section. For performance reasons we don’t load and reinitialize all the JavaScript code with every item load, as that would make the item loading much slower.
In your case, if you would like to load the slider into the description text section, there are two solutions and one of them is to just disable the AJAX loading option of the gallery – I have posted a detailed explanation to your ticket with the options you have, so you can check my reply on our support site.

Just a small question. Are you still working on further developement of the theme or is this final?

I like your theme but the other ‘big names’ of devs are working on there best themes in an ongoing process and they are getting better and better with more features and options.

Here I’m not seeing this so are there any upgrade plans for the coming weeks and month?

Kind regards

pexeto

Hi,

This is by no means a final release of the theme. We always make sure that the theme is compatible and works well with the latest WordPress version and we release compatibility updates when required. We also keep a list with the users’ requested features, so when we release a major update we usually implement the most requested ones. If there is any specific feature that you are interested in, please feel free to ask.

Hi, Do You have this template in HTML (no WORDPRESS)?

Thanks my mail: mateusz.walkowiak@odstrony.pl
pexeto

Hi,

At this point Porcelain is available as a WordPress theme only, we don’t have an HTML version of the theme.

We are currently working with Porcelain and is there a way to show the Google Map (using the provided plugin) in full-width, instead of within the div box?

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. You can use the Simple Google Maps Shortcode plugin.

I already asked about a feature in the dedicated support system, but since it appears to be something that would require customization, I thought I’d ask about it here.

What I’d like to be able to do is make ONE PORTFOLIO that has MULTIPLE TYPES OF MEDIA in it.

So just like this – http://pexetothemes.com/demos/porcelain_wp/portfolio/vector-city-skyline/ – except instead of having three IMAGES to click through, we could have two images and ONE VIDEO (or some other combination of images and videos) all in the same portfolio.

Is this a feature that would likely be added to Porcelain in the near future? Is it something that could be customized (and if so, do you think it would be easy/cheap or complicated/expensive)? Or do you have another theme that might be similar to Porcelain, but also include this ability?

Thanks for your help!

pexeto

Hi,

I have posted a reply to your support ticket with some alternative suggestions and answers of your questions, so you can check my reply on our support site :)

XeRoM3 Purchased

Hi is there a divider shortcode? I need something to split up the page.

Thanks!

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. You can just add the standard <hr /> tag within the Text tab of the content editor.

Loving this theme ! can you tell me the perfect image size for the sliders on the home page? when i put my slider it always get cropped. thanks

Eduartbox

lets say the average people look this on a laptop so what size can it be good?

pexeto

As I mentioned, it depends on the image itself and what part of it is important to show. The images used on the demo are all in different sizes – for example, the size of the first image on the demo is 1348×718 pixels and the second one is 1000×667.

Eduartbox

ok thanks a lot

mpitre Purchased

Strange. I go to your support site, sign up with twitter and gmail and it does not allow me to open a new ticket. Why?

Here is my issue…. I want my website to use the 3 column layout on the blog. You do not cover how to do that in the PDF. How do I get this view?

http://themeforest.net/item/porcelain-responsive-multipurpose-theme/full_screen_preview/5960553

Where in the settings in WP do you do it?

pexeto

Hi,

Our support site doesn’t provide a sign up with Twitter/Gmail option – are you sure you have visited the correct support site here: http://pexetothemes.com/support/ I can see that you have already created a profile and opened a ticket 2 months ago, so if you don’t remember your password, you can request a password reset here. After this, if for some reason you still can’t access our support site, just let me know and I’ll manually reset your password and will send you an email.

P.S. Regarding your question – all the instructions about setting the blog page are located in the “Template Pages” -> “Blog Page” section of the documentation, including how to change the default page layout to a 3 column masonry layout.

I want to add LayerSlider to our Porcelain theme site, will this plug-in work on a portfolio page or any other page?

http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246

Thanks, Ryan

pexeto

Hi Ryan,

If you would like to insert the LayerSlider into the content of the page you can insert it with the shortcode it provides and if you would like to display it to the full width of the page (without any space on the sides), you would have to embed it into the page code – I don’t have the slider, but I think it provides a PHP function to insert the slider anywhere in the code, so you can use that PHP function or apply the shortcode directly into the code.

Within the portfolio, is there a way to make the images enlarge in a lightbox?

For example, adding the shortcode [gallery link=”file” ids=”1,2,3”] doesn’t work…suggestions?

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. The first gallery in slider items is reserved for the images in the slider and is stripped from the content – if you don’t insert multiple images in the slider, you can deactivate the “Strip gallery from content” option in Porcelain Options -> Slider Settings -> Portfolio slider. If this is not helpful, please provide a link to a portfolio item on your site when posting on our support site so we can take a look.

Loving the theme! Is there a way to slow down or speed up the testimonials?

pexeto

Hi,

Thank you, I’m glad you like the theme! :)

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you!

Hi there. Pre-sales question.

I’m considering your theme. I would like to use it for a photography based business. When I blog about a session, how many images can I put in the blog? The examples on the demo site show a header image. I would want to add more…maybe 8-10 images. Is this possible?

Is it possible to link a blog to a gallery? For instance…a statement that says to see more images from this session, click here…and it takes them to the gallery portion.

Thank you!

pexeto

Hi,

Here are my answers:

- If you are asking about adding multiple images to each blog post, you have a couple of main options – you can either use a gallery post format that displays multiple images as a slider in the header of the post (example here, the post is called “Gallery Post Format”) or you can just add them directly to the content of the post, they will be displayed just below the title.

- Yes, you can just use a standard link or a button and link it to the page you like.

Is there anyway to add authorship to blog posts? like a author picture, bio, etc. Would be a great feature to have/add!

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. By default there isn’t such kind of option, so you may consider using a plugin to add this functionality to the posts.

I’m getting the same error nickle65 is getting in regards to “Error: you can not edit the Theme Options” when I attempt to customize the theme which is displaying correctly—just the customizable due to this error. Thank you.

pexeto

Hi,

I can see that you have opened a ticket on our support site – I have already posted a reply with a few suggestions that you can try, so you can check my reply on the support site.

Stensil Purchased

For the portfolio pages, the Masonry layout works great with the different heights. Only for the portfolio carousel, this is a problem. It looks like the theme crops the images to two dimensions. A normal, and a double height item (for the portrait mode images).

When not using the Masonry layout, this is also on the portfolio pages, what looks quite ‘messy’.

Did I miss some setting where I can enter a max height, or that everything is the same?

P.s. This was the only ‘problem’ I’ve encountered. For the rest, the theme is great.

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. You can change the default image height of the carousel on line 40 of the functions/html-builders.php file – we can provide more detailed instructions on our support site if needed.

Hi Does this support audio? I need template for music artist mangement so each project or post could be an artist page but with audio/vid/images and information? would this work?

thanks

pexeto

Hi,

By default there isn’t an audio post format included, but you can use a plugin to embed a player into the content of the posts – there are various audio player plugins available. As for videos and images – the theme povides different ways to embed images and videos, some of which you can see on the Images and videos page.
P.S. I’m sorry for my late reply.

mpitre Purchased

Any chance you have a PSD of this? I already purchased it.

pexeto

Hi,

The PSD files are included in the PSD folder of the main download package – in order to download this package go to the Downloads section of your ThemeForest profile and when you click on the theme’s Download button select the “All files & Documentation” option.

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
So, if you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


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