201 comments found

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
So, if you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Is it possible to have thumbnails at the bottom of the lightbox gallery with album preview? Thank you.

pexeto

Hi,

Yes, there is an option to enable thumbnails in the lightbox preview.

Default-user

OK thanks. And can I have multiple portfolio pages? Each without the sorting feature?

Also, Porcelain does not come with something like Visual Composer, correct? But I can purchase it elsewhere and use it with the theme?

Same answers apply for the Emerald theme?

Thank you!

pexeto

Yes, you can have multiple portfolio pages without the sorting feature.

Regarding the content editor – we have included our own content builder, you can see some examples of how it works in the “Creating a Full-width Background Section with Services Boxes” video here. But besides this, yes – you can also use content builder plugins like Visual Composer.

Regarding your last question – we don’t have a theme called Emerald, are you asking about the Evermore theme?

Oops, sorry, I meant Mineral.

Thanks for your responses!

pexeto

Yes, the same answers apply for Mineral :)

After using this theme for over 6 months im starting to notice a few bugs, incompatibilities, which you would expect with any theme.

this theme has been updated a few times, but i personally think the portfolio section of the website has very low performance, the javascript or whatever is used to manage images and load them in this theme is very buggy and frustratingly unresponsive. this is annoying because the portfolio is its main feature and it tends to be the worst feature, some image galleries just failing to load.

Anything that uses images on this theme will be buggy you just cant escape it. my website doesn’t work on internet explorer because the image sliders fail to load, the menu doesn’t respond to cursors. its really annoying, its simple stuff like this i expect to be sorted out before i waste my time buying the theme and then having to get support for.

I dont want to contact support and then have them request my website login details so they can fix the problem, i want to buy a theme that is tested and works.

But i dunno, i just feel like this theme deteriorates over time, it works well with a fresh new website but after the site has been running for a while it doesn’t seem to perform that well. could just be my setup.

iv had it with this theme, i’m gonna find a new one that is highly reviewed and proven to work. even if it means purchasing a theme that is used often.

i don’t know how to make themes, but this theme seems to use a lot of shortcodes for formatting and styling which i think should be avoided. And when adding media to a post it does not use the standard wordpress media selector, it asks you to upload new media every time, which makes your work flow slow because if you have already uploaded media you now have to go find a link to that media file to use within creating a new post, if you use the porcelain upload dialogue box it will create a duplicate of the item you uploaded.

there are a lot of tiny little annoying things spread out through this theme, if you have anything more than a simple SINGLE page website i would avoid this in favour of a more robust theme.

Default-user

it would be nice to see some more development and improvements from the authors on this theme

pexeto

Hi,

First of all, I’m very sorry to hear about the problems that you experience. However at this point there aren’t any known issues with the gallery and the rest of the image areas – there are many users using this theme and no one has reported any similar problems so far, additionally we visit many installations using the theme on a daily basis and we have never seen any of the problems that you have mentioned.

Also, I wanted to say that the theme installed on the demo is absolutely the same theme that you have with no modifications and you can see that everything is working well in there, so I think that the problems that you experience are most likely specific to your installation only – it could be anything (e.g. server/installation settings, 3rd party code/plugin, etc.) and if you want us to help you, you can just open a ticket on our support site and post a link to your site (login details are not required) – we will do our best to assist and help you resolve these issues.

Hi! Looking to purchase this theme – but wanted to make sure that I could make columns on the homepage? I love the blog feed effect but wanted that to be half the width on the homepage – not fullwidth. Can I achieve that with column shortcodes?

pexeto

Hi,

Yes, you can insert the recent posts widget into a columns section in the home page.

Hi,

I cannot log in to your support for an unknown reason.

Can you please advice on how I can make the four service circles links, currently they are images despite link has been specified in Services boxes. The layout is Circle and I need these services to link to respective pages.

I am referring to area where it says AWARD WINING LOANS AND ASSOCIATIONS We are award winning bridging finance lenders offering a no completion, no fee service in http://297402.temp-dns.com/

Please help.

pexeto

Hi,

I can see that you are already registered on our support site – if you don’t remember your password, can you please use the password reset here so you can get a new password? If you still can’t access the support site, can you send us a private message by using our profile contact form so I can manually reset your password and send it back to you, so you can open a ticket with your question. Thank you

P.S. I had a quick look at your site – it looks that you have applied some changes to hide the overlay info that contains the link set to the box. If so, when posting on our support site can you please also specify what changes you have applied? Thanks

mpitre Purchased

Your live demo page shows search results with the right hand bar by default. When I installed mine, it shows a full width page in the search results. How do i show it either with the right hand bar or even better would be a masonry layout to the results?

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. You can select the default search page layout in the Porcelain Options -> Post & Page Settings -> Post Archives section.

Why is my theme moving up and down my itself? When I added a services box it randomly started going up and down when I reached the bottom of the page…..

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. This is not a known issue, so when posting can you please also provide a link to your site so we can have a look? Thank you

Hi! Fantastic them! :) Do you have the SHOWCASE option in this theme? I really like that feature. I REALLY need it. Do you no longer include it in your themes??? Thanks

pexeto

Hi,

Thank you, I’m glad you like the theme :)

This theme doesn’t include the same showcase template that we have in some of our themes, I’m sorry. Alternatively you can use the gallery page template with the slider item preview – it is suitable for showcasing projects as it allows you to add long descriptions and multiple images to each item.

magicmermaid

Hi! :) Thanks for responding. I am not sure I understand. Can you post the link to an example? Thanks!

pexeto

Sure, here is a link to the main gallery page, you can click on the first item (side description) or on the second one (full-width, description below the images) and you can see how both items contain multiple images in a slider preview and also a description text where you can add info about the project. There is also navigation between the projects included (via next/previous links and the carousel on the bottom) which makes it easy to access the other items.

Is there any ways to easily add / edit / delete the default fields of the built-in Contact Form?

And / or if I were to utilize an add-on plugin like Contact Form 7, is there anyway to utilize the styles from the Porcelain theme’s contact form?

Thanks so much!

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. If you need to insert more fields, it would be easiest to use dedicated contact form plugins such as Contact form 7 – the general fields style of the theme should be applied to the plugin’s fields as well.

Please add 500px social link icon

pexeto

Hi,

I have already added this to my update list, so a 500px icon should be added to the theme soon. Meanwhile you can also check this article.

tcbrand Purchased

I’m sure this should be more obvious but I simply can’t figure it out….I’m trying to create a filterable portfolio in the Porcelain theme and so far I’ve (1) created a page set to Portfolio Gallery as it’s template (2) created a new portfolio item (3) added images to this item via the “create gallery” option, and (4) set the featured image. I guess I’m not sure where to go from here to actually get it onto the portfolio page of my website. When editing this page I am leaving the “content” field blank and using the Portfolio Gallery Setting fields instead….(A) category filter “on” (B) have my categories set to the same categories of my portfolio item. However the only thing that shows up on the page when I preview it is just an “all” filter option and nothing else….no other filter options and no images of any kind….please help, what am I doing wrong?

pexeto

Hi,

I can see that you have also opened a ticket on our support site and one of our support members has posted a reply, so you can refer to your ticket section to check the reply and discuss this further if needed :)

ZityMap Purchased

Hello. A quick question: is it WPML compatible and do you test the custom post and taxonomies with this plugin? Thanks!

PD: i am think to develop my site with WPML but before start i prefer ask :)

pexeto

Hi,

I have tested the theme with the WPML plugin and all the main functionality was working well with it. Only the gallery category filter requires a minor code modification when the AJAX is enabled (we can provide instructions on our support site) or you can just disable the AJAX loading in the options panel.

ZityMap
ZityMap Purchased

Thanks! :)

For the gallery page template with the slider item preview, two pre-sale questions:

1) Is it possible to have that on the home page (as a gallery of four items)

2) The “preview” seems to open in its own page. Is it possible for the preview to open on the home page itself, so in effect slide the items already on the page lower while previewing the gallery item?

Or perhaps there’s an easier way to do what I’m after, which is to have a video thumbnail with title, have that clicked and on the same page the video appears in larger format but also has room for text description, such as your “preview” has. Thoughts?

Many thanks, Simmons

pexeto

Hi Simmons,

Here are my answers:

1) The portfolio gallery page template is a separate page template – you can set this page to be your front page and you can also set a slider header to it, however you can’t load it as an element into the Full-width page template (the one with the custom background sections), as it is a separate page template.

2) If you set the portfolio gallery page as a front page, you can also insert custom content above the gallery items (as page content). This content will remain displayed above even after you open the item preview.

Another option to accomplish a video preview with a thumbnail on the full-width page template (instead of using the portfolio gallery template) – you can insert a 4 columns layout for example and in each column you can insert a lightbox thumbnail, so that when it is clicked the video is opened in a lightbox preview – if the description text is not too long, this should also accomplish what you need (the description text will be displayed below the video).

I hope this answers your questions.

Hi Pexeto! Great work with your theme! I love it. Some presale questions :

- is it WPML compatible – I need multilingual website

- shall I customize Menus on the header easily ? My client want to get that kind of typograpghy : COpo COllections . I suppose I have to put my fingers in the code of the CSS files…snorz. :S

Best regards!

pexeto

Hi,

Thank you, I’m glad you like the theme :)

- Regarding WPML, I have answered this question in one of the comments above, here is my answer again:
I have tested the theme with the WPML plugin and all the main functionality was working well with it. Only the gallery category filter requires a minor code modification when the AJAX is enabled (we can provide instructions on our support site) or you can just disable the AJAX loading in the options panel.

- You can easily disable the default uppercase formatting with a single CSS change – once you disable it, the menu links characters will be displayed in their default case, so you can manually set the uppercase letters.

A short presale question: If I build a one-page-design with your theme – is there any way to link from the menu to the different sections of the one page? How do I do that? So that if I click on “functions” in the menu the pages scrolls down to that part of the page?

Thank you very much

pexeto

Hi,

You can accomplish a one-page functionality by adding an empty link with an unique ID to the beginning of each section (such as “functions”) and then you can link to that section in the menu by using the #functions link, only there won’t be a scroll animation applied to the linking – it will directly go to that section.

cvallee Purchased

Do you need an intro/featured image for all blog posts? If you don’t, does anyone have a screenshot or image of how the post displays with no intro/featured image?

Thanks!

pexeto

Hi,

You can have a post without a featured image and without intro as well, you can see an example of a post without a featured image here (last post).

If you have any further questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you! :)

Are the images used in the demo site included? I’m curious about the Services ones in particular – and if not, where can I purchase them to recreate/rethink what you’ve provided?

pexeto

Hi,

The demo images are not included with the theme (for copyright reasons), if you are referring to the services icons on this page – we use the Tab Bar Collection from the Pixeden site, you can see the available sets here.

Default-user
mehean Purchased

Thank you so much! I purchased the theme and am loving it.

pexeto

It’s great to hear this :)

Do you have plans to add support for Vimeo Videos in the Content Slider?

pexeto

Hi,

The content slider supports YouTube videos by default, as for Vimeo videos – at this point we don’t have plans for such kind of option.

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
So, if you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


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