133 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Team , Thanks for the latest update. I have updated the latest one. Even still my query is valid. How to put vertical separator ? Currently we can only put horizontal separator . or in order to put vertical separator ,only option is to select the text and put in quote then you can view vertical line of separator however that will be just before the text. Best Regards

Br0
Br0 Author

Greetings,

For now, option of vertical separator is not available, but you can always add class to any element you want, and as class properties add border with color you want. That is at least how we use them. If you encounter any issues, feel free to contact us.

Kind regards,
Br0

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have Create a page with Contact form . Once you click on submit button , a message box is on display which is expected one however thereafter the content of those boxes are supposed to be default one which is not it keep on displaying the written content which is unexpected . I tried sending messages however it never reached to me [after waiting 2 hours].

Basically it ’s not working. Help me in knowing what wrong I am doing?

Best Regards

Br0
Br0 Author

Greetings,

Could you please contact our support team on support@shindiristudio.com and we will help you resolve this issue.

Kind regards,
Br0

Default-user

I tried but still its not working. Concrete solution is not available. I am open to all possible ways so that the feature should work.

Default-user

Sorry for bothering , it got fixed without doing anything. And for the support person ,it works with all Email Service providers. Product is really good ,only problem is to invest time in understanding and using the functionality. Keep up the good work .

Br0
Br0 Author

Greetings,

Thank you for notifying us We are glad that your issue has been resolved.

Kind regards,
Br0

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

HELP! I just updated to the latest of all INCLUDING WP3.9 as suggested. ALL of my pages are made up with Parallax effects on them and in the update, ALL of the Parallax effects have been turned off on every page! When I painstakingly go to each image and switch them back to Parallax, the Parallax effect is jittering and looks terrible! What happened?? I give a MAJOR demo tomorrow and this NEEDS TO BE FIXED! HELP!! PLEASE GET BACK TO ME ASAP! Thanks!

RicoRico

I just checked the site on my iPhone. The Parallax effect does not work at all and some of the background imagery does not even show up!

RicoRico

After testing it on other browsers, the parallax effect work fine on Firefox and Chrome but the effect was still turned off on most of the pages and they still got screwed up. I have to fix them all again. and thetre are so many! Such a waste of time…

RicoRico

Opening the Calendar page in ‘Builder’ mode still kicks it back to the original template info so erases all of my updates! Still can only open/edit in text mode…. :-(

RicoRico

...and so the backgrounds are all screwed up because of that: http://move2change.com/calendar/

RicoRico

You added ‘Fixed’ to the background controls which works closer to the original Parallax. What is the difference between Fixed and Parallax?

Br0
Br0 Author

Greetings,

Concerning Calendar options, if you have made that page in visual / text mode, it is normal that it can’t be edited with Frontend Builder.

Concerning backgrounds, we are working on update that will resolve issues you are experiencing with Parallax and fixed backgrounds. Difference between Parallax and fixed is that Fixed background is not moving, and Parallax is moving slowly.

Kind regards,
Br0

RicoRico

Editing text with the new version. The text editor is not showing up, only the visual mode. And the color selector does not allow one to input a color but only select from the limited palette given. ;- (

RicoRico

Just checked on my iPhone5 and the Parallax does not work at all. Safari does not work so basically no Apple products work with this template??!!

RicoRico

Thanks for your response. I created the calendar with Frontend Builder but can not update it or even open it there as it keeps returning to the original template input. This does not make sense as I can update every other page. Because of this, the parallax effect does not work and the images are frozen. How can I fix this?

RicoRico

The Parallax effect stutters in Safari. Can this be fixed? Thanks.

Br0
Br0 Author

Greetings,

A1: if you refer to WP editor as text editor, it has some problems and is being worked on, if you can’t switch between visual and text just save your work, reload the page and it will most probably be fixed. Otherwise, you can use textarea field of the shortcode instead of opening the editor. A2: Which parallax are you refering to? is it the blog post parallax on the main image or the background parallax that can be added with frontend builder? A3: how exactlly did you create the calender? did you use frontend builder elements or you made the structure with HTML in backend? A4: rough animation of parallax effects in safari is due to inefficient scrollbar animation of the browser. It does not make smooth transitions like firefox does, therefore, the numeric values of the image positions increment and decrement in greater steps. There’s little that can be done there, other than subdoing the whole website to fix that problem.

Kind regards,
Br0

RicoRico

A1: I think I need to recreate the page in Frontend Builder and start from scratch on the calendar then and save the completed page as a template. A2: Background Parallax on all pages added with Frontend Builder. A3: Created in Frontend Builder. A4: The site was working beautifully in Safari until the update so it is an issue in the new version’s coding. What must be done to fix the problem? Thanks!

Br0
Br0 Author

Greetings,

Parallax seems to work fine on our test servers. Is the problem occuring with elements that have been created before the update? have you tried creating a new element and check if it performs the same way? Please provide us with additional info.

Kind regards,
Br0

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Something TERRIBLE JUST HAPPENED! I spent the last 6 hours laying out a test site on a single page for a client. I made the last touches by putting in a contact form and suddenly the page glitches and pops out of ‘Frontend Builder ’ mode- When I return to editing the page, EVERYTHING THAT I HAVE WORKED ON IS GONE AND THE PAGE RETURNS TO WHAT LITTLE TEXT I PLACED MY INITIAL TEMPLATE!!! I tried retrieving the page to a past saved version ( I save often ) which I could finally do, but every time I open it to edit it in Frontend Builder, the content reverts back to the original template!! This is what happened on the Calendar page that I told you about! This is a disaster!! Please help!!! Is there a bug in the Contact form? How can I get this back?? HELPP!!!

RicoRico

I fortunately had the changes in HTML form, pasted that up and the updates reappeared. But I can no longer edit the page Frontend Builder because it reverts back to the original template. This is crazy. It seems you can not edit the html of a page you started with Frontend Builder, is that correct? Where are the templates held when one saves them? is it possible to paste my html code into the old template so that I can continue to use Frontend Builder ? there has got to be a simpler way to do this… Thanks for your guidance!

RicoRico

And I thought I could just paste the HTML in a new page, open that up in Frontend Builder and go to work! No luck. There is no template seen and so starts with a blank page. damn….

Br0
Br0 Author

Greetings,

A1: If you implemented contact form in the backend, frontend builder has nothing to do with the problem. It is most likely for that scenario that the html you pasted was broken and that broke the whole page. A2: Retrieving wp post/page revision does not give you revision of that post/page in frontend builder. We are working on that feature and it will be implemented in one of the future updates. Frontend builder has separate data table. That complicates this issue. To avoid such behavior, avoid double-editing the pages. If you need to insert custom HTML, you can do that with text/HTML field inside frontend builder. You could possibly paste your old page into text/html field and continue the work, but the part pasted that way will have to be edited by hand, frontend builder wont recognize it. I advise against this approach since it can generate many problems in the future.

Kind regads,
Br0

RicoRico

Thanks for the tip. I ended up pasting the html into a page and at least retrieved the look for my presentation, but lost any ability to edit it in Frontend builder. After messing with it for a day, I decided to rebuild the entire thing back in Frontend builder. Bringing the 2 editing systems together would be an important thing to add to the list on future updates and an important warning to make on your instructions page to customers when setting up the template. Once again, you guys are creating something very special here. I think a list of tips like this would really help customers understand more the basic functionalities of the template and save some time and grief for everyone. I thank you again for getting back to me in time. Have you addressed the Parallax stuttering issue in Safari and iPhone5 not working? Thanks again.

RicoRico

Also, it seems the menu in the Chrome browser stacks the categories when over 10 letters? can this be fixed? Thanks.

Br0
Br0 Author

Greetings,

What exactlly do you mean by categories in the menu? do you refer to the theme main navigation or the nav menu that can be inserted with frontend builder? Also, could you provide us with a screenshot so we can identify the problem?

Kind regards,
Br0

RicoRico

I will send screenshots to your email. Thnx.

RicoRico

In the Main navigation

Br0
Br0 Author

Greetings,

We will look into it. Thank you for your information.

Kind regards,
Br0

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Mikeint Purchased

Hello RicoRico

Well, when I commented and complained about Portal theme, you wrote that you don’t agree with my comments and complains….

And now I see you are having a lot of problems with Portal and keep crying for help all the time ….

I’m glad to hear that everything is working so “perfect” for you and that you are so happy with the Portal theme …

Maybe now you understand why I complained … even if you don’t agree with me ….

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Its really amazing, I requested for ” contact form ” not working, your support guys told me its not working with outlook.com ID however when I created a new page it worked for me . After a while it again started not working . Let me be very clear “Its works for all email service providers”. I have no extra plugin active or installed ,no other theme present so what is it, which is causing this situation .

2nd Query : In my browser, at tab location it’s showing PORTAL logo, need to change it with mine, what should be taken care or needed to be changed.

3rd Query : Contact form gives weird output on mobile [samsung note]. when you click on submit , it refresh the page and all content vanishes [Page not found] unless you refresh it again.

There is something which is causing this issue.

Br0
Br0 Author

Greetings,

Concerning contact form, we do have some issues with Outlook mail services. Our contact form, from time to time, won’t send e-mails to its clients.

If you are referring to FavIcon, try clearing browser cache. We do see your favicon (blue background white letters DEORIA), so this might be only problem.

We have sent you mail, few minutes ago for testing purpose from mobile phone, and all worked fine. We might send few more e-mails to check if anything strange occurs.

Thanks for your understanding.

Kind regards,
Br0

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Br0 Let me get you two questions. 1) what changes from the previous one? 2) how to install this aggionramente?

Br0
Br0 Author

Greetings,

Please wait for the latest update of the Frontend Builder before you update your theme. There is an issue with parallax effects on this theme for now.

Kind regards,
Br0

  • Bought between 100 and 499 items
  • Has been a member for 0-1 years

pre-purchase question

am i able to add contents with visual composer ?

‘thanks !

Br0
Br0 Author

Hi,

Unfortunately no. Portal is based on the Frontend Builder and all template elements are available only with this system.

Kind regards,
br0

Default-user

not even adding new content?? I mean adding new content on other end, adding custom post type sort of thing. thanks

Br0
Br0 Author

Greetings,

You can always try, but if you create post with Visual Composer and try to take its content on page where you used Frontend Builder you will not get content back. Those two plugins are not compatible.

Kind regards,
Br0

Default-user

this world should be compatible,,,,only making it better …..

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, br0 I can finally update this wonderful theme? I’m really looking forward to the change that will take green this wonder! I don’t know if you remember one day I told her if we could update numbering pages as you do with articles, this update will be present?

Br0
Br0 Author

Hi,

Sorry for the delay. Are you referring to the <!-next-> wp element and the pagination in blog and portfolio? If this is the case the newest update doesn’t have this feature, but we remember that we’ve promised this feature to you, so by the end of this week a new update will be out with this feature added.

Kind regards,
br0

Default-user

Hi br0

does nothing what you wanted to ask that I can upgrade? Since she had told me that there were problems so I wanted to wait. then another thing how do I update this theme?

Br0
Br0 Author

Greetings,

You can update theme if you wish so. To update, best way is to deactivate theme, activate some other theme. Download latest edition and find installation pack in it. Remove old theme from your server, and install new edition / via backend or manually through FTP. Do not forget to also update your Frontend Builder, since it will not work with older editions.

Kind regards,
Br0

Default-user

the theme also works with version 3.9.1 of wordpress? Thank you so much for your kindness!

Br0
Br0 Author

Hi,

Yes, Portal is WP 3.9.1 compatible.

Kind regards,
br0

Default-user

Hi, br0 Excuse me if I say now I said <!next> If pages already available!? Thanks so much for your patience!

Br0
Br0 Author

Greetings,

Can you please elaborate since ”<!next>” part of the sentence really does not help us understand what you wanted to say?

Kind regards,
Br0

Default-user

Hi, Br0 I wanted to know if this update has been applied to pages (next page) as you did for the post! Thanks a lot.

Br0
Br0 Author

Greetings,

Updates are applied for both pages and posts. However, we are working on new update so theme can be compatible with latest edition of Frontend Builcer, and to fix some issues. Please be patient, since we are expecting it to be released during next week.

Kind regards,
Br0

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Br0 Team , I want to use SabaiDirectory as plugin to add the feature and may be 2 or 3 other plugins depending on the demands however wanted to know , Is there any user login addon available which could be used for the entire site. Best Regards

Br0
Br0 Author

Greetings,

We are not sure what is your question. Can you please elaborate wish is it that you wish us to advise you about?

Kind regards,
Br0

Default-user

I want to add directory feature to my website so that people can login after registering to the website with an email id and password and then they can post their entry and can make changes later on by login. I want to know how I can use this with the website. I am currently using your theme and will use plugin SabaiDirectory.

or you can view ” Directory Portal WordPress Theme” theme , I wish to have this theme as feature. If you can help me in-incorporating both theme in my website. What ever suits you.

I had provided you 2 example, in order to explain what my desire is .If you need more information do provide me contact info or skype id ,we can discuss it as well.

Br0
Br0 Author

Greetings,

Concerning product named SabaiDirectory, yes yo can use it. You can implement this plugin in your site by calling its shortcode, as any other. Only difference is that you’ll have to call for shortcode through Frontend Builder by adding it in Text / HTML element.

Concerning user registration and manipulating with that data, please check this site https://wordpress.org/plugins/tags/user-registration and their options.

Kind regards,
Br0

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Any idea how to :- 1. Overlap Heading on an image , if we are adding an image . 2. Not show Date of post, comments and author name on featured post. Dont want to disable this for all post, in few post I need and In few I dont want. 3. Show all posts based on either tag or categories on a page in a grid format .

Thanks

Br0
Br0 Author

Greetings,

To overlap a heading on an image, you need to create a custom element using Text/HTML shortcode. Fbuilder does not have any other shortcode that allows you to do that. te best way would be to create a wrapper that contains both heading and image, put position:relative on it and then put position absolute on heading. Now you can position the heading using top, bottom, left or right property. Make sure your heading has a higher z-index than the image.

The best way to do this would be to add a custom class to the element using the custom class field in frontend builder, then set display:none on each element you wish to remove using the custom class added

We are planning on introducing a post grid shortcode in the future, but it is not available yet. You could simulate that by using featured post shortcode and creating columns for grid structure, or you could use the creative post slider shortcode that displays posts form a category as a slider.

Kind regards,
Br0

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
Mikeint Purchased

Any chance to get the fix for parallax flickering in Internet Explorer? It is really annoying watching the parallax image flickering and jumping like crazy while scrolling the page up and down.

I use the latest versions od Chrome, Firefox and IE and this flickering problem is only happening in Internet Explorer…. I’m waiting for this fix 6 months already and still nothing …

Since the theme release in January you’ve had only 2 updates so far … and it seems like you don’t care much to fix all the theme issues, because the theme is not selling good.

But you should understand that the theme is not selling good because it has too many issues, and you don’t care updating or fixing them…

I regret purchasing the Portal theme. I was impressed with animations and didn’t pay attention about other details, I’m building my website for 6 months already and I still can’t finish because of all the problems and issues with the theme that you ignore to fix or update.

Now after all this time I can’t even ask for refund. But the way the things are going, I will have to simply delete and send Portal to trash and buy me a new theme from another author, if I want to ever finish my website.

One thing is for sure:

I WILL NEVER BUY ANY OTHER THEME FROM YOU AGAIN

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
qikmo Purchased
Sir, I have seen that Frontend page builder is showing blank screen. I have tried in chrome and firefox. Please help me regarding this issue, Thanks http://prntscr.com/45eh1h

Regards Subhash

Default-user
qikmo Purchased

Just seen that “Frontend page builder” plugin provided with theme is of 2.2 version, while latest version is 2.6. Please provide me latest version of plugin as soon as possible. Thanks

Br0
Br0 Author

Greetings,

It is not advised to update Frontend Builder without theme update. Issue is that some of the shortcodes might not work as intended, and can’t be used at all. Can you please contact us via e-mail on support@shindiristudio.com and send us your WP admin data so we will help you resolve this issue?

Kind regards,
Br0

Default-user
qikmo Purchased

Great!!!. Many many thanks for your reply. Actually I am in tight schedule. I have sent you mail with WP Admin.

Regards Subhash for Qikmo

Br0
Br0 Author

Greetings,

We have just sent you mail with explanations.

Kind regards,
Br0

Default-user
qikmo Purchased

Great!!!. This is working good now. Thank u for your timely and great support. Wish u all the best.

Br0
Br0 Author

Thank you very much for kind words. If you encounter any further issues, feel free to contact us.

Kind regards,
Br0

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