1117 comments found

i brought this theme some day ago and want to configure it but i found some problem one of them is [contact-form-7 404 “Not Found”] no conatct us form for contact us advance. so let me know .

Thanks

Default-user

[contact-form-7 id=”629” title=”Contact Advanced”] what used at post

Default-user

Please open the ticket if you have not yet on the url: http://spyropress.com/submit-ticket-help-desk/

The new and extended documentation live here: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/documentation/

Support and Knowledge base for Spyropress: http://spyropress.com/support

Thanks for your patience and love to our products :)

1. I want to install the script on a different domain to configure the page. After the configuration I want to clasp or move the page with script on another domain . The question is whether the license permits me to do this? Or is it assigned to a domain ? Will it work on subdomain to complete the configuration process in this way?

2. I would like to also know if website updates occur automatically without our interference or also in a conscious way, eg . by clicking or replace files? The best solution for is manual update.

Najib59 Purchased

I’m waiting for a simple answer since 3 days on your support. I opened one ticket. I will give 1 star for this item (and i can buy other themes from you just to give 1 star… no problem for that) if your support doesn’t answer quicky!

My customer who bought me a website with this theme is waiting the solution!

Default-user

We have given your answer in ticket.

Hi

I have woocommerce installed but the shop page doesn’t seem to look very good any ideas?

http://www.pleasureladiesnights.co.uk/shop/

Hello,

Still waiting for your answer about “Home Concept” doesn’t work on different languages (using WPML plugin).

No answer on tickets…

I wonder what’s the difference between this theme and this drupal themes: http://themeforest.net/item/porto-responsive-drupal-7-theme/5219986?WT.oss_phrase=7%20theme&WT.oss_rank=1&WT.z_author=refaktor&WT.ac=search_list since it’s made by different author. Is your theme or that drupal theme breach the copyright of the design?

SpyroPress

Hi,

No we are in agreement with the designer and the difference is of the CMS software..

Thanks

When I loaded the template on my temporary domain, the Wordpress web page reads “Revolution Slider Error: Slider with alias not found.” When I try to import any of the suggested files recommended from the product’s Themeforest comments I get an error, “{success request”}”.

Please provide clear instructions and help, as I’ve already wasted an afternoon trying to accomplish this.

The template was purchased by my manager and I created a ticket and provided the required information through your Spyropress support and haven’t heard back as of yet. Also, when I try loading the porto.zip theme now on the company domain, I get a “Missing a temporary folder” error.

Your timely assistance would be greatly appreciated.

Default-user

Still haven’t received a reply through here or Spyropress support. Please, I need to move forward with this or will be requesting a refund.

Default-user

Still haven’t received a reply. We had planned to purchase two more templates from you, but have found no help with this one. Are you on vacation?

Default-user

Your ticket answered..

If we buy the wordpress theme, will we get the WooCommerce updates?

Default-user

yes you will get the woo-commerce updates.

I am having an issue with jquery when using revolution slider and contact form 7. They appear to be calling different jquery versions which is causing both not to load.

I temporally set the contact form 7 jquery in the footer and now it works on some browsers so definitely the issue.

wp-content/plugins/contact-form-7/includes/js/jquery.form.min.js?ver=3.51.0-2014.06.20

Do you know of a fix to have them both work? Or what is the better option to have a form in the slider?

Using shortcodes to place it if that helps.

Default-user

Please open the ticket if you have not yet on the url: http://spyropress.com/submit-ticket-help-desk/

fxan Purchased

Purchased this a day ago as I was really impressed with the markup in the HTML version… I think I made a mistake. I ran this through “Theme Check”. Whoa… I’ve got dozens and dozens of warnings and recommendations for code fix, some of these are really old too (3.4 2012). It doesn’t appear to me that the developer here is keeping up with the changes in WP very well, this may be more of a part time gig than a full time job. I can’t afford to have a theme break on me (again) so unfortunately this is going to sit unused. A waste of $50 bucks. Can’t recommend.

Default-user

Please open the ticket if you have not yet on the url: http://spyropress.com/submit-ticket-help-desk/

The new and extended documentation live here: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/documentation/

Support and Knowledge base for Spyropress: http://spyropress.com/support

Thanks for your patience and love to our products :)

Default-user
fxan Purchased

the documentation is very good, maybe the best I’ve seen for a theme here.

Default-user

Thanks.

Hello, at the outset sorry for my poor English. I wonder and purchase this theme but I have some questions about because I had the opportunity to test it from within Wordpress and Toch caused me problems. But ok – my questions: 1. how to change the font, add google font so as to properly display them Polish characters (do not see these options), 2. after uploading the logo as a png it is blurred – why and how to fix it, 3. how to remove the graphics and animation circles these flying cloud and sun. How to replace the background – the map of the place where the demo is “Latest Blog Posts” .. etc. 4. despite changes it footer with text translated, it reads all the time is the same as was not maintaining my changes, 5. how to change the background color of the slider (call to action). Thank you for your response and understanding.

Default-user

Please open the ticket if you have not yet on the url: http://spyropress.com/submit-ticket-help-desk/

The new and extended documentation live here: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/documentation/

Support and Knowledge base for Spyropress: http://spyropress.com/support

Thanks for your patience and love to our products :)

promosync Purchased

When are you releasing the next version that is compatible with wordpress 4.1 and Woocommerce? Is this using the latest version of bootstrap?

Default-user

We will released next theme version in the end of this month and that will be compatible with woo-commerce.

jodybrown Purchased

please release the update or give us a timeframe…

Default-user

We will released next theme version in the end of this month and that will be compatible with woo-commerce.

My manager bought this template and I can provide purchase code. I imported dummy content and no ‘loading’ showed, even in the status line. Consequently, the dummy content loaded 4 times and now when I go in to WP to edit Appearance – Menus – MainMenu – the page crashes EVERY TIME – AND it automatically saved over my live files and index page, displaying the menu 4 times! Thus I am unable to delete the extra menu items.

THIS IS URGENT as our company webpage is a jumbled mess! Please advise how I can delete all dummy content and start over. I cannot reload the theme, as our admin has to enter the password and XMAS vacation has begun for him for the next two weeks!

Your timely response is greatly needed and appreciated.

Default-user

We have given answered in you ticket..

Problem after Wordpress 4.1 update

After updating to wordpress 4.1 the builder is now not on top of a site – its on bottom and totaly empty.

Can you help? Thanks

SpyroPress

Your ticket answered..

Default-user

yep ticket answered but still no update on my site – still not able to change any content :-(

Hi, can be fixed Header menu in Porto Multipurpose Responsive WordPress Theme, that isnt sliding along web. But is still fixed up as in Drupal version?

Default-user

Please open the ticket if you have not yet on the url: http://spyropress.com/submit-ticket-help-desk/

We have fixed this issue and we will provide you the pitch.

coachjama Purchased

Hi,

Can you please look into ticket number: #3716 as soon as possible, as there is bug in javascript file regarding “pagenow is not defined” in several places.

Default-user

Your ticket answered..

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