1117 comments found

frano8 Purchased

Hi,

How do you activate the search box in the top right of the page? I notice it doesn’t work in the demo either?

Thanks

Default-user
frano8 Purchased

email sent as requested

Default-user
frano8 Purchased

Hi still no reply to my support request?

SpyroPress

We are back from holidays, we are replying in order.

Thanks
-Spyropress

hi, i try to add the code in the .htaccess but always hay see the problem internal error 500.

how i can fix a problem?

SET EXPIRY DATES FOR RESOURCES

  1. 1 YEAR <FilesMatch ”.(flv|ico|pdf|avi|mov|ppt|doc|mp3|wmv|wav|svg)$”> Header set Cache-Control “max-age=29030400, public”
  1. 1 WEEK <FilesMatch ”.(jpg|jpeg|png|gif|swf)$”> Header set Cache-Control “max-age=604800, public”
  1. 3 HOUR <FilesMatch ”.(txt|xml|js|css)$”> Header set Cache-Control “max-age=10800”
  1. NEVER CACHE – notice the extra directives <FilesMatch ”.(html|htm|php|cgi|pl)$”> Header set Cache-Control “max-age=0, private, no-store, no-cache, must-revalidate”

DEFLATE RESOURCES

Addtype font/opentype .otf Addtype font/eot .eot Addtype font/truetype .ttf AddOutputFilterByType DEFLATE text/html text/plain text/xml AddOutputFilterByType DEFLATE text/css application/x-javascript AddOutputFilterByType DEFLATE text/css text/html text/plain text/xml text/javascript AddOutputFilterByType DEFLATE image/svg+xml image/svg font/opentype font/truetype font/eot

SpyroPress

It maybe your hosting then…we are using the same code fine

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

mnvador Purchased

How do I fix this -

If I have sub-pages under Home page, the Home page tab does not highlight in the menu bar unless I click on Home Page. Please advise.

Default-user
mnvador Purchased

Sorry for duplicates. Web page kept giving errors.

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

mnvador Purchased

How do I fix this -

In the Menu bar, if a page has sub pages then the main tab does not highlight if the sub page is selected. Please advise.

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

mnvador Purchased

How do I fix this -

In the Menu bar, if a page has sub pages then the main tab does not highlight if the sub page is selected. Please advise.

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

timkeeley Purchased

Anyone know how I can adjust the zoom level of the google map on the contact page?

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

Can someone figure out how to fix issue: after changins widgets visibility settings (ex. Show on All) widgets hide. I’m Wordpress developer but I can’t figure it out. I confirm that there’s no support for that theme. No response.

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

When will this update arrive?

I have been waiting for several weeks!!!

I can’t be bothered to list all the dates when you promised to resolve the huge number of issues with this theme or how many requests you simply ignore but I will say this.

I have voted 1 star because the support, and I use that word loosely, is the worst I have ever experienced on this site. This is compounded by the fact that when a response is eventually given, promises are made and broken EVERY time.

My advise? DO NOT BUY THIS THEME unless you are adept at coding and will never require assistance from the author, it’s truly awful.

Creative_Alien

Useless

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

Hi, is there a possibility to add sections on one site? Thanks a lot Kind regards, Hanna

SpyroPress

Yes, you can make the sections and use anywhere on your website.

Thanks

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

Hello, I’d like to buy your theme AND possibly to use an image similar to the one that was in the slider in the demo theme (a guy dressed in black on a background made of sketches). Can anyone please point me to the source? I’ve been looking to photodune but I have no idea of the name of the image.

Thanks !

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

Hi, I’m running into a weird problem with Revolution Slider. I’ve tried deleting the plugin and re-installing it, but I can’t seem to avoid this issue: http://i.imgur.com/BeJt4xy.jpg?1

As you can see, their is a page malfunction…And I can not click on the ‘Import Slider’ or ‘Global Settings’ buttons.

I’ve also tried deactivating the admin skin plugin, but the Revolution Slider page still renders the same (broken) on the default WP admin.

Any help would be very appreciated, thanks!

SpyroPress

Please send your Wp-admin access at info@spyropress.com

We will look it.

Thanks

Default-user

Sent! Thanks for the quick reply.

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

Hi, the Home concept module do nor work on my site. I don’t know what is wrong. When I look in to the code it seems like elements do not have proper class.

Default-user

BAD SERVICE!!!!

SpyroPress

Please add us on skype for support.

skype: spyropress.support

Thanks

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

mnvador Purchased

I posted this question 3 days ago. Still waiting for someone help me on this.

How do I fix this -

In the Menu bar, if a page has sub pages then the main tab does not highlight if the sub page is selected. Please advise.

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

:( please reply to my post on your support forum :( this is very bad support…

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

I just need assistance with 2 things PLEASE HELP???....

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

The overall page borders are being cutoff (the logo is cutoff) when viweing on Apple mobile devices… how is this fixed?

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

AlexNavas Purchased

Where’s your demo site? It looks like it’s gone or taken down.

SpyroPress

No we have take it down for maintenance its live now.

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

Why are theme updates not available for download on ThemeForest? The latest version here is 1.0.5.

Default-user

Tried to update via Theme Updates. Got this: Failed: File not found on server.

SpyroPress

Try now

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

mnvador Purchased

I tried updating my theme to the latest update but get an error saying ‘File not Found’. Please help.

SpyroPress

Please add us on skype: spyropress.support

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

AlexNavas Purchased

UPDATE CAME OUT. MAKE SURE YOU BACK UP YOUR SITE BEFORE UPGRADE.

SpyroPress

Your problem solved.

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

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