639 comments found

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

Please reply to my Skype message

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

17 Hours ago I posted this….

Hello SpyroPress

I sent you guys an email with our site info as requested in your support forum.

Failed: Unknown Site Request

I have already migrated over from Bootstrap 2 to 3….

I just need you to re activate the SpyroBuilder so my info will come back.

ciroamiranda

Day 2 – Bad Service (No Response)

I have asked you guys for support on this forum, I have submitted a request on your support page, I have skyped you, Emailed you and even called the phone number you auto reply when I sent you an email and no response. I am sorry to say but of the over a hundred items I have bought here on Themeforest I have never gotten such bad service.

I upgraded and to 1.0.7 and I have having problems with my information make in Spyro builder.

When I try to install it I get the error Failed: Unknown Site Request

ciroamiranda

Thank GOD they finally fixed it. The support guy was very apologetic and said they are working hard at helping everyone. Skype was the best way to get support for me.

Better late then never!

SpyroPress

If you are satisfied can we have your appreciation in terms of stars…

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Nice theme Spyropress.

Can Porto allow a small text highlight with the latest articles/news below the slider kind of like some magazine themes have? is it possible to add it with a plugin of sorts?

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Turkey
ckymz Purchased

Hello,

I have character problem with ?,?… I updated spyropress-scripts.php with code below but my problem still goes on…

$gurl = ‘http’ . ( is_ssl() ? ‘s’ : ” ) . ‘://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800|Shadows+Into+Light&subset=latin,latin-ext’;

Could you please help about this ?

Default-user
ckymz Purchased

I do not get any respond from their forum, email, skype or here yet…

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 0-1 years
djb19 Purchased

hi, any update when the theme will be responsive for ipad?

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years
yundic Purchased

I have already bought your theme?but when I inserting the item purchase code ,Always prompt?

“Theme Verification Error Why don’t you buy the theme and enjoy the full support from SpyroPress.”

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

Help SpyroPress!!!

I sent you guys an email with our site info as requested in your support forum.

Failed: Unknown Site Request

I have already migrated over from Bootstrap 2 to 3….

I just need you to re activate the SpyroBuilder so my info will come back.

ciroamiranda

Day 2 – Bad Service (No Response)

I have asked you guys for support on this forum, I have submitted a request on your support page, I have skyped you, Emailed you and even called the phone number you auto reply when I sent you an email and no response. I am sorry to say but of the over a hundred items I have bought here on Themeforest I have never gotten such bad service.

I upgraded and to 1.0.7 and I have having problems with my information make in Spyro builder.

When I try to install it I get the error Failed: Unknown Site Request

ciroamiranda

Thank GOD they finally fixed it. The support guy was very apologetic and said they are working hard at helping everyone. Skype was the best way to get support for me.

Better late then never!

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

Day 2 – Bad Service (No Response)

I have asked you guys for support on this forum, I have submitted a request on your support page, I have skyped you, Emailed you and even called the phone number you auto reply when I sent you an email and no response. I am sorry to say but of the over a hundred items I have bought here on Themeforest I have never gotten such bad service.

I upgraded and to 1.0.7 and I have having problems with my information make in Spyro builder.

When I try to install it I get the error Failed: Unknown Site Request

ciroamiranda

Thank GOD they finally fixed it. The support guy was very apologetic and said they are working hard at helping everyone. Skype was the best way to get support for me.

Better late then never!

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

HELLO! I HAVE THE SAME PROBLEM:

I have already bought your theme, but when I inserting the item purchase code always prompt?

“Theme Verification Error Why don’t you buy the theme and enjoy the full support from SpyroPress.”

??!? HELP ME PLEASE !!!

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States
webbie2 Purchased

I have the same problem.. the spyro builder.. fatal errors Fatal error: Call to undefined function spyropress_get_options_fontawesome_icons() in /home/seas/public_html/wp-content/themes/porto/framework/builder/modules/accordion/accordion.php on line 54

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jazzfan Purchased

How do I have a featured image show in the blog list page, but not on the actual blog post?

I am using a child theme to try and avoid needing to make the changes again with each update to the main Porto theme.

Thanks.

Default-user
jazzfan Purchased

Can anyone answer my question above? Thanks.

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Exclusive Author

Hi, for the portfolio bugs we have patched the files and submitted the update to themeforest please wait for the approval.

The update will be available in an hour using 1Click updater as well.

Thanks

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Exclusive Author

Hi, for the portfolio bugs we have patched the files and submitted the update to themeforest please wait for the approval.

The update will be available in an hour using 1Click updater as well.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Sweden

I really need help with this ASAP: http://support.spyropress.com/topic/parse-error-after-update/.
I’ve waited 5 days…

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

I’d like to use your theme to build a one page website. I would like to have full width sections with custom color and pattern background like this site http://membermouse.com

Is it easy to change the background (color and pattern) for each row in your page builder ?

Thanks

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Panama

Hi, i’m still waiting for fix a problem of google map (3 weeks), and i send all my credencial for the problem of update a theme.

I don’t know, i must wait all my life?

Thanks i hope that today, fix a problem!

Thanks!

Default-user

Failed: Unknown Site Request.

I’m still waiting…!!!!!!

SpyroPress

I mailed you please check it.

Thanks

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Portugal
Luizi Purchased

When you have the Wocommerce version ready?

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Since I upgraded to latest version 1.0.7, I have a strange problem on my website. It displays the “Style Switcher” to everyone on the entire website. With the term everyone, I mean even for those who are not logged into wordpress.

We need urgent help to fix this. This was not the problem earlier, when we had set the blue theme as default from wordpress admin.

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hello. How can I change the footer to only 3 columns. I want 2 small widgets on the sides and one long logo scroler in the middle. Thank you

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi, How to determine the number of news to display

SpyroPress

Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.

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