1117 comments found

after updating to wordpres 3.9 rich text editor in the builder disapeared … can you fix it please?

SpyroPress

We have updated the theme please download it from themeforest or update from your admin. Spyropress > Theme update.

Thanks

I don’t know why author is not answering

Default-user

.

SpyroPress

For support of Spyropress Items please visit http://spyropress.com/support/

New extended documentation of theme: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/documentation/

Changelog: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/changelog/

Note: Please create ticket with your purchase-code otherwise you will not be entertained

How many times I need to email you the same thing??? There is no support from your side… I am not able to add the Rich text module from last one week and contacted you many times on Skype and email….but there is no response still…...................................... can anyone please help me out??????

SpyroPress

For support of Spyropress Items please visit http://spyropress.com/support/

New extended documentation of theme: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/documentation/

Changelog: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/changelog/

Note: Please create ticket with your purchase-code otherwise you will not be entertained

VERY BAD SUPPORT Multiple Issues after updating to WP3.9. No response on Tickets.

Buyers beware!

  • Rich Text and About Me widgets do not load
  • Can’t undo a slider selection in popdown input field
  • multiple accordeons on one page does not seem to work
  • email Icon does not appear
  • many unanswered questions….

:( :( :( :(

SpyroPress

We have release the update…

Hi,

Could you please answer my: Request #1698

Thank you, JackMagic

SpyroPress

For support of Spyropress Items please visit http://spyropress.com/support/

New extended documentation of theme: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/documentation/

Changelog: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/changelog/

Note: Please create ticket with your purchase-code otherwise you will not be entertained

morriel Purchased

Do You have problems with saving modules on 3.9 wordpress?

SpyroPress

Updated waiting in queue.

Have same “Saving Module” problem – anyone found out the problem ?

SpyroPress

Updated waiting in queue.

Hi…

When are you going to update your theme? Not only small bugs presents, but also not functioning with WP 3.9 Since this is pulled off from shelf in theme-forest, is it abandoned?

SpyroPress

Updated waiting in queue.

Can you please update the changelog on the Item Details page and your support page? http://spyropress.com/documentation/porto/changelog/

For those of us who have purchased this theme, we have no idea what these recent updates include.

SpyroPress

We are they will be updated too…

Can you post a change log? Also I have a lot of custom code in the settings bar. Will that be effected if I update?

SpyroPress

Did you not use the child theme for the changes.

Matthewbb

No, not sure exactly how or what to do with a child theme but the CSS I edited was within the settings tab in the Spuropress settings.

SpyroPress

They will not loose.

WORST service, support and bugs I’ve purchased on this site. Theme updater doesn’t work through Admin (have to download again and reinstall, which broke my logo… always storage bugs with every update). Promises support on the page, which takes you to another page, which takes you to another page with a ticketing system you’ll never have answered. 1/5 stars… STAY AWAY FROM THIS “ELITE” AUTHOR’S WORK!

SpyroPress

There is a line in functions.php saying

add_theme_support( ‘theme-demo’ );
Remove it meanwhile the update is approved..

SpyroPress, do you control the updates before you release them? Version 1.3 swaps the logo to SpyroPress’ and adds a Style Switcher.

SpyroPress

There is a line in functions.php saying

add_theme_support( ‘theme-demo’ );
Remove it meanwhile the update is approved..

has anybody uploaded the new updates? Does it mess up the theme anymore? I will keep theme as is for now and purchase a new one – but, don’t want to update if it’s going to crash.

thanks everyone!

SpyroPress

There is a line in functions.php saying

add_theme_support( ‘theme-demo’ );
Remove it meanwhile the update is approved..

I cannot change the Porto logo… When I load the page it flips back from my logo to yours!

Also the skin color, changing it has no effect!!

SpyroPress

There is a line in functions.php saying

add_theme_support( ‘theme-demo’ );
Remove it meanwhile the update is approved..

Default-user

Hi SpyroPress,

After the update this morning, my logo is still not shown properly! In a previous version it was shown nice and big, and now the dimensions/proportions of my logo are not good.

SpyroPress

Hi,

I updated the theme so please download the new version or update it from Admin panel.

See how to rate http://goo.gl/GC9Otn

Thanks

As others have pointed out, a changelog would be rather helpful…

SpyroPress

We will update the changelog….

However Porto is now wordpress 3.9 Compatible.

We have updated the theme please download it from themeforest or update from your admin. Spyropress > Theme update.

http://themeforest.net/downloads Thanks

Hi, with a new update i have a problem in the homepage.

I can’t see the blog and testimonials.

You can check and fix a problem?

webstudiopanama.com

Thanks

Default-user

i try, but i have a problem again!

Default-user

I’m still waiting! I have a problem with a editor composer de wordpress. You can check please?

Thanks

SpyroPress

For support of Spyropress Items please visit http://spyropress.com/support/

New extended documentation of theme: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/documentation/

Changelog: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/changelog/

Note: Please create ticket with your purchase-code otherwise you will not be entertained

Where can I download the updated Theme?

SpyroPress

We have updated the theme please download it from themeforest or update from your admin. Spyropress > Theme update.

Thanks

SpyroPress

If you did not change any theme file so just delete your previous theme and upload the new theme which you download.

Thanks

How do I update with the download from here? In the spyropress menu, the updater says, I have the newest version. Very confusing.

SpyroPress

We have updated the theme please download it from themeforest or update from your admin. Spyropress > Theme update.

http://themeforest.net/downloads

Thanks

SpyroPress

If you did not change any theme file so just delete your previous theme and upload the new theme which you download.

Thanks

Hi there! How to I edit the dimensions for the logo in the header? Your default size is too small for us and I don’t see a way to edit. I’ve submitted a support ticket a couple of days ago, but haven’t heard back.

Thanks!

SpyroPress

Hi,

I updated the theme so please download the new version or update it from Admin panel.

Thanks

Default-user

Okay…updated, but not sure where I edit logo size.

SpyroPress

For support of Spyropress Items please visit http://spyropress.com/support/

New extended documentation of theme: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/documentation/

Changelog: http://spyropress.com/theme/porto-responsive-multipurpose-wordpress-theme/changelog/

Note: Please create ticket with your purchase-code otherwise you will not be entertained

Im still having “Saving Module” problem on 1.3 :( with 3.9 wordpress.

SpyroPress

Please update to version Porto 2.9.

Thanks

SpyroPress

We have upgraded the Porto to Bootstrap 3. Bootstrap 3 is a major overhaul, and there are a lot of changes from Bootstrap 2.x. So, after upgrading Porto users are facing issues.

We have created a migration plugin install it and click migrate to migrate your old pages from Bootstrap 2 to Bootstrap 3.

Plugin
http://support.spyropress.com/wp-content/uploads/2013/12/spyropress-bootstrap-migration.zip
Screenshot
http://support.spyropress.com/wp-content/uploads/2013/12/porto-migration-shot.png

Thanks

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