52 comments found

Hello again, You helped me successfully installing the fullscreen slidershow on my “furniture” version of Argona. But the slider doesn’t support any of the transitions between images.

Could you help me to fix it ? Thanks again.

Plaza-Themes

hi,
You can reply your ticket. We will help you fix it.

Default-user

Done, thanks :)

Hi Sir! i need a little help here, a few days ago i bought your theme, follow every step to install it. But it created a mess in my store! i’m using the version 1.6.0.6 of prestashop right now.

I really hope to get me refund, now that i’m using another theme.

I send an email to Envato Support, and they told i need to speak with you first, What are the steps to follow?

Thank you.

Plaza-Themes

We still don’t see your website

Default-user

I apologize, it was the Geop Ip Config ( My website was only visible in south america). For sure i would accept your help, if i wasn’t using another theme already. thanks.

Plaza-Themes

You can make a ticket http://www.plazathemes.com/tickets/ . We will help you

passado Purchased

Hello, sorry my english, but I had to use gogole order to communicate. I’m using the template Pos Argona in version 1.6.0.6 of PrestaShop, I have some problems that are:

- When I update the number of new products that appear on the page never changes, how can I solve this?

- The Featured Products module, not a autoslide, even if it is enabled.

So far these are the problems I encountered

Plaza-Themes

Hello,
You can make a ticket http://www.plazathemes.com/tickets . We will check and helpp you solve it.

Hello, can you please let me know how come that the homepage slider doesn’t configure image links I’ve inserted in module? I would like that my customers could click on a slideshow and would land on my product page.

Thank you!

Plaza-Themes

after you created a ticket. You need check your email and follow your ticket. We will help you

Default-user

I’ve just created a new one. Can I get the answer also on my e-mail please?

Plaza-Themes

You can check your email and follow your ticket

I created two tickets and the number assigned to me is XXXXXX. As I can go to check the status of the ticket?. Please contact me soft.lynux@gmail.com

regards

Plaza-Themes

Hi,
You can check your email and follow your ticket. We reply your ticket

TV1P Purchased

Hi, I can´t display the Slideshow on my site using “furniture” version of Argona. Can you help me?

Thank you

Plaza-Themes

Hi, You can make a ticket plazathemes.com/tickets/ and provide details. We will check and help you.

Ikebe Purchased

Hello, Yesterday I have sent you several e-mails on some issues of our shop. I look forward to hearing from your support. Thanks. Nelson

Ikebe
Ikebe Purchased

Hello

The “New Products Block” is facing some problems. Please check the enclosed image (by email) and the following issues:

a) The original translated title was “NOVOS PRODUTOS” (New Products). However, suddenly the title was changed to “Recém Chegados”. We have not edit those words. b) The position of the title “NOVOS PRODUTOS” was at the center like your argona demo watch store….however the changed title was moved to the left side…. c) We need the correct title “NOVOS PRODUTOS” at the center like your demo….please fix it for us…. d) The size of the new products images were increased….but we have not edited any file on css…..please fix the size of those new product images like your demo for us…

if necessary, please reinstall this module for us with 12 products displayed at the Home Page

Thanks and regards

Nelson

Plaza-Themes

Hi, You can make a ticket plazathemes.com/tickets and provide more details. We will check and help you fix it.

Ikebe
Ikebe Purchased

Hello I am trying to reduce the time it takes for pages to load, however when we try to configure Advanced Parameters > Performance…Smarty…..CCC…..it seems like this configuration is affecting Argona site….So, how to optimize the time for pages to load without affecting our shop?

hi, i have 4 quastions)

1 – Can i do a shop whith this template in Russian Language? 2- Can I chenge a colors, what not inclded in skins? I need my own color. 3- Can I change fonts? I want too use free cyrillic google fonts. 4- Can I change logo position to left side?

Thank you:) And have a nice day)

Plaza-Themes

Hi,
1. It’s possible. You can download language package this link http://www.prestashop.com/en/translations
2. You can change color if you want. If you need help you can contacct us. We will help you do it.
3. It’s possible change font.

Default-user

So, i just need do change color in admin panel or in CSS style files? And one more quastion. Possible to buy my goods in this theme without registering? What about change logo position?)

Plaza-Themes

you can chane CSS style file. If you need we can help you change it. We can help you can logo position

Ikebe Purchased

Hello I am trying to reduce the time it takes for pages to load, however when we try to configure Advanced Parameters > Performance…Smarty…..CCC…..it seems like this configuration is affecting Argona site….So, how to optimize the time for pages to load without affecting our shop?

Plaza-Themes

We sent you file updated in last email but you don’t update it. Please you can check your email.

Ikebe
Ikebe Purchased

Sorry but you must have sent this file to a different customer as we DID NOT received. Besides we would like YOU to fix it for us. We think that it is a BUG inside POS ARGONA. This Category Block problem will compromise the sales in our shop since customers can not find a product inside a subcategory. If you can not fix it, then we can not continue using POS ARGONA.

Ikebe
Ikebe Purchased

Are you able to fix it or not? Please advise as our staff must make a decision.

Ikebe Purchased

We have compared your default POS ARGONA layout in http://demo.posthemes.com/pos_argona/index.php?id_category=21&controller=category&id_lang=1

Once you choose any category at the top, a column with the complete list of categories and subcategories appear on the left side of the shop.

In our case, we are facing problems.. Please Check our shop www.maripesca.com

That category column should appear in all categories we select at the top…..but it is not appearing…

Please fix it for us.

Thanks

Ikebe
Ikebe Purchased

It is not true that you sent a file to us. You never sent such a file nor you have resend the file to prove that it exists.

Ikebe
Ikebe Purchased

We feel sorry that you are not willing or able to solve an issue of your own theme.

Ikebe
Ikebe Purchased

Anyway we will report it to Envato.

jelepezi Purchased

Hi,

I want to put a link in the slideshow but the link does not work.

Please your help.

Plaza-Themes

Hi, You can open a ticket http://posthemes.com/tickets. We will help you change link

all of designer support RTL

is it time to support that ?!

RTL lang is default of prestashop instalation in v1.6 and should be support by developers

also all new thems support that

Plaza-Themes

New our themes support RTL. If you want use RTL we will change it for you

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