189 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Germany
  • Has been a member for 5-6 years
rammler Purchased

Hi, how to change the contactform-language ? THX a lot

ThemeGoods

I replied your ticket.

  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, want to purchase this theme. Looks good. Question: What about diff languages? Which languages does it support? Does automatic translation on update work?

ThemeGoods

You can edit po file in /languages folder of theme to translate.

and theme also support WPML plugin for multi language support.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
myrok Purchased

I’m choosing the color BLACK on the skin of my website but the problem is the background of my homepage slider and my footer is not the same with the original feature of the theme. The http://themes.themegoods.com/poseidon_wp/ has a gradient background on the slider but my website wasn’t having it. Please help.

Here is my website. http://www.plumhive.com/

I want the gradient background of the homepage slider and the footer as well.

Please help. I need to fix this asap.

thanks…

ThemeGoods

I replied your ticket and please don’t duplicate post the same issue.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Good Morning,

I submitted two tickets to your website and have not heard anything and it has been almost 24 hours.

Thanks.

Stephen

ThemeGoods

Provide URL of your tickets please. Also it’s take 24-48 hours for each ticket replies. Patience my friend ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Does this theme support the Arabic language? If so, where can i get the translation file? Thanks

ThemeGoods

There is po file for translation but I think all Google Webfont won’t support your language characters.

This theme also compatible with WPML plugin.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’ve purchased and installed this theme for my business website and cannot get anything to work! I’ve followed the instruction manual, adjusted the theme settings, and….nothing. Error 404 on pages which worked fine on my previous theme, no slider on the home page, the slider randomly appears on another page but with severely distorted, unidentifiable images, the contact page simply displays a page of code, and my homepage shows text, but never ending spinning gears in place of images.

I’ve tried changing the page templates – no difference. I’ve tried deleting, downloading a fresh copy of Poseidon from Theme Forest and installed that – exactly the same results. I’ve tried using a different computer, checking the webpage on my iPhone – it simply doesn’t work for me! I’m using the latest version of WordPress, and I have no difficulty with other themes on mine or my client’s websites.

I’m bitterly disappointed that I’m wasting so much time, plus $45 on this! I can’t leave the theme live on my website to allow you to see because no potential clients can access any information or contact me via my website with Poseidon.

Maybe there is a magic procedure to fix all of the issues, but I can’t afford all the wasted time. If I hadn’t paid $45 for it I would just abandon it. I can’t understand why I am having all these issues yet no one else appears to! Any advice welcome! Thank you in advance.

ThemeGoods

Could you try to switch to default Wordpress permalink setting please. I am very sure this issue comes from your incorrect .htaccess server setting or permalink setting.

ThemeGoods

Also provide URL of your site please.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

No home page SLIDE ? I m trying to figure it out for 5hours no luck. it seems something is not right when I watch the video many many tab on the home page option are no available. Not happy wasting my time. I downgrade my wordpress 3.3 and 3.4 same issue right now i m on 3.4.1

ThemeGoods

Open Wordpress admin > Settings > Reading > Front page display select “Your latest posts”.

  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 2-3 years

Hi, just one question before buying this nice theme:

Can I place a recent posts widget (for special category and with custom number of posts) anywhere on pages?

Thank you and kind regards. Sebastian

ThemeGoods

Yes, but only sidebar area of page (See page with right sidebar and left sidebar for example)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi… How can I center my header logo image?.... see here www.collegeswimscout.com

ThemeGoods

Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Default-user

What’s the CSS code needed?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Also, how can I edit the text directly…. i try to code it .. example: Italics but seems the theme overrides it or something?? www.collegeswimscout.com

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
gwa777 Purchased

Sorry, forgot that you want us to submit a service ticket. Submitted it. :)

  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
  • Indonesia

Hi Peerapong, I just downloaded Poseidon Theme. When I try to use ‘Blog Right Sidebar’ or ‘Blog Right Sidebar’ for homepage, looks not good. Then I try to look into your page template coding, I found that you forget to add

<br class="clear" />

above
if(!isset($hide_header) OR !$hide_header)
at line 238.
ThemeGoods

Oh thanks for reporting ;)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Microlancer Beta Tester

Hi there,

i have e big problem with the homepage setup. Don’t know why but I can’t publish correctly the contents under the slider. Can you help me? It’s very urgent. On monday I have to present the project to a Client and I’m really afraid…. :(

Thanks in advance Frank

ThemeGoods

Open Wordpress admin > Settings > Reading > Front page display select “Your latest posts”.

Then you can select pages for your homepage using Theme Setting > Homepage

Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.

  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
irwinkoh Purchased

Hi,

I tried to load my custom favicon in the Theme Settings -> General but nothing happens. Here are the steps: 1. Click Upload button 2. Select Media Library 3. Click Show hyperlink for my custom favicon 4. Click Insert into Post

The Favicon does not get updated.

ThemeGoods

Did you upload png image for favicon?

Also please provide URL of your site.

Default-user
irwinkoh Purchased

Yes. It is PNG format. My website URL is www.phitomas.com but it’s currently down on maintenance.

I can email you the screenshots from the Media Library pop up. It only has the Insert Into Post and Delete links only.

I have the same problem with Galleries too. There’s only Delete link in the Gallery Media Library.

ThemeGoods

Please disable maintenance mode so I can test.

Default-user
irwinkoh Purchased

Can you provide me your email address so that I can create and send you a username to our website maintenance. I can’t put it online yet as it’s still WIP .

ThemeGoods

Could you contact me using form mail on my profile page please.

Default-user
irwinkoh Purchased

You’re form mail doesn’t allow picture attachment, just text. Nonetheless, can you try going to this link where I’ve put in 2 images to show you what’s wrong? https://www.dropbox.com/sh/niwpjn9f40kxoof/pABDnQGTBD

ThemeGoods

Did you click “insert to post” button?

Default-user
irwinkoh Purchased

Yes I did and nothing happened. The Favicon was not updated with the PNG file. Does it work at your side?

ThemeGoods

Could you send your Wordpress account and FTP detail please.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • France

Hi Peerapong,

While I was inspecting how this theme was looking on an iPhone, I noticed that Self-Hosted Video was not resized to fit page’s width.

Apart of that, it looks clean.

Just 2 pre-sales questions :

1/ It was not obvious to me where the menu was on the iPhone. Simply adding a arrow-down triangle on the bar would help I think. Is it something you could add (why not for an extra-fee) ?

2/ With multi-columns layouts being converted into 1 column, and font size being adapted to be readable, pages can become very long on mobile devices. And you have no mouse to scroll. Adding a specific “back to top” button appearing like on epicera’s responsive themes would really be appreciable in these conditions. He’s the only guy I know who adds it on his responsive themes and I really find it fantastic (though I don’t like all his themes). Can you offer the same kind of “back to top” button option (for an extra-fee, of course) ?

Regards,
RadCon.

ThemeGoods

Thank you very much for your suggestion. I noted them all and will release the updates in the future ;)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Hi,

I seem to be having issues with the skins of the theme they aren’t showing up anymore. I re-installed wordpress onto my site and re-installed a fresh copy of the theme.

thanks, Zach

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Hello, I’m not trying to be rude, but the theme completely doesn’t work for me. No only arent there any skins, I cannot make any alterations to the existing theme. My site is at http://protechig.com/ the issue first arose when I tried to change the theme from the default blue to green, and I couldn’t. I tried resetting settings, clearing cache, reinstalling the theme (from computer & a fresh download from themeforest) and eventually reinstalling WordPress itself. After the theme was reinstalled, now the skins aren’t showing up and I cannot do anything as far as customizatoin.

ThemeGoods

But I checked your site and saw your site in green?

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