189 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

How can I disable the responsiveness?

ThemeGoods

Remove theme’s /css/grid.css file

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I know you say go to your support team, but it says to come here.. So, In the services shortcode demo, you have 3 spreading out filling 100% of the width. I can’t seem to get that result even though i copied the shortcode.

dentatechinc.com

How can i achieve this.

thanks

ThemeGoods

Check your shortcode in “HTML” mode of visual editor and remove unwanted tags.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Hi, I was able to set the colors on my theme with the custom colors menu but the skins menu doesn’t seem to be working at all. Also with the portfolio items i created they don’t seem to be working properly if set them to be just portfolio content. They are giving 404 errors when you go to click on the portfolio items. Although if i set them to anything else such as AJAX portfolio content it works perfectly. I would greatly appreciate some assistance with this situation.

Thanks, Zach

ThemeGoods

1. Did you mean you can’t save as new skin?

2. Please switch to default Wordpress permalink setting.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m not sure what i’m supposed to see in the html editor.. All that is there is: [service1 items=”3”] straight out of the shortcode generator.

dentatechinc.com

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
formally Purchased

“save as skin” button doesn’t work. What i must to do ? i work with default Wordpress permalink

ThemeGoods

Could you send your Wordpress account and FTP detail please.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
formally Purchased

where i may send you ftp data . if possible in private

ThemeGoods

Please send it through my profile form mail.

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
cloud9 Purchased

Hi,

I have purchased the theme and in theory its great. Its perfect for my project. However when getting into the theme i am having alot of trouble with it. I have followed the documenation very closely and having trouble.

1. Theme updater doesn’t seem to work. 2. Slider manager. I have uploaded a test slider, however it appears 25% of the slider size on the homepage. I have no content added and the image size is large enough.

Any help is much appreciated.

ThemeGoods

1. What’s error message you got please?

2. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

The theme works great. One problem though; we installed the Visual Form Builder plugin which looks great; http://www.netnotion.nl/offerte-online-vindbaarheid. But the submit button (‘aanvragen’ in Dutch) doesn’t work.

After doing some research I found this; the theme has a jQuery file that is replacing the Submit button and this is what’s affecting the submission process.

My question now; how can we fix this? Can you help us out?

ThemeGoods

There are javascript conflict between theme’s script and plugin’s script.

Really sorry, I can’t support on all 3rd party plugins issue. Please try to read its documentation or contact plugin author.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello, how do I adjust the cropping in the thumbnails for the portfolio section? Right now it’s just defaulting to a mid-level crop that makes it difficult to tell what the image is. Doesn’t work well for product shots. Can I get the thumbnail to display as a whole instead of cropped? Any help with this would be great. Thanks.

ThemeGoods
This plugin might help you manually cropping. http://wordpress.org/extend/plugins/post-thumbnail-editor/
Default-user

Thank you, that seems to work well. Great suggestion. Another request I’m getting is to see if I can get text that goes with each portfolio item in the post section to appear to the right of the image when clicked on, rather than below. A lot of the products we feature have lengthy descriptions that we would like to have appear on the right of the image like a catalog item would. Is there a way to do this?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Peerepong,

I understand completely. Was hoping you were familiar with the issue. No problem, we solved it mostly.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

hey, is a .psd file included?

ThemeGoods

I can send PSD to you if you like ;)

red-baron

perfect. i will buy and send you my email via PM.

thx

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello, I’m using the Portfolio functionality to display my products. I have them categorized into sets and it works well. One issue I can’t resolve is when I’m filtering to a particular set, the headline on the top bar reads a random product name as opposed to the Sets name assigned to it. How do I switch this so that it’s not just placing a random product name in the bar? Any help with this would be fantastic. Looking forward to a response. Thank you.

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, this link will take you to a screenshot of what I’m referring to. Let me know if you are not able to see the screenshot. Thanks.

http://www.evernote.com/shard/s109/sh/8fad7037-c4c6-4f6d-b670-3f63f5c8009b/3538916cf0b5389a33565b95415fc105
ThemeGoods

Could you send your Wordpress account and FTP detail please.

  • Ireland
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
glicit Purchased

I would like to make a child theme as there are some small things I’d like change. Are there any issues I should be aware of?

Change “The Blog” to “Latest News” in single.php for example

ThemeGoods

I am no expert on child theme but if you want to translate theme. You can edit po file in /languages folder of theme to translate.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Sure. What’s the best way to send that info so it’s not public?

ThemeGoods

Contact me using my profile form mail please.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
red-baron Purchased

hey,

waiting for .psd files…

ThemeGoods

I’m sending it.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I sent it. Thank you!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States
protechig Purchased

I’m having an odd issue with your theme. It seems that there is a wierd CSS file that is being pulled from Google Fonts, and it is linking to a 404 page, the exact file is called css?ver=3.4.2 and is located at http://fonts.googleapis.com/css?ver=3.4.2. I have confirmed that it is an issue with your theme, because when I tried a different one (2012) the error disappeared. My Website is http://protechig.com, and here is a link to the pingdom report http://i.imgur.com/nnJvD.png

Thanks Zach

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, my short code is not working correctly when I add it to works sometimes and other times does not plus and anytime I add it or add an image it overrides all formatting. Any thoughts?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Also, have you checked the responsive sizing on the tablet version. It seems to be off and I noticed it is also off on the demo. Wish I would have seen that before. Any update coming to fix?

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