An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by FamousThemes

They will respond to buyers' questions via this item’s comments.

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Additional information from FamousThemes:

Support for my items includes:
  • Free installation, and free adding demo content.
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
  • Small customizations
Item support does not include:
  • Big Customization
  • Support for third party software and plug-ins

Frequently Asked Questions

Update the Twitter settings

Since 12 june 2013 twitter oficially retired their API v1 https://dev.twitter.com/blog/api-v1-is-retired

So all the templates using twitter code must use the new settings in order to extract the latest tweets from a specific account.

To update your template you need to follow the steps:

1) Create an application using your twitter account

Login on https://dev.twitter.com using your twitter account and create a New application. Make sure you complete all the steps corectly including your domain name.

After creating the application go inside of the details page of that app and on the tab called “OAuth tool” you will see the details we will need.

The details we will need are Consumer key, Consumer secret, Access token and Access token secret

2) Adding the new code to the template:

Dowload the template archive again from your themeforest account. And inside the js folder you will see the new twitter folder.

The most important file to edif from this twitter folder is index.php

Open the index.php file and add the corect values (the ones you will take from step 1 – twitter account) for :

// Your Twitter App Consumer Key private $consumer_key = ’.....ad your code here…..’;

// Your Twitter App Consumer Secret private $consumer_secret = ’.....ad your code here…..’;

// Your Twitter App Access Token private $user_token = ’.....ad your code here…..’;

// Your Twitter App Access Token Secret private $user_secret = ’.....ad your code here…..’;

Another important value is the cache time

// Cache interval (minutes) private $cache_interval = 15;

The new functionality of this script is to cache your latest tweets at a specific time interval. So you can set there the nr of minutes.

As for the “cache” folder, when you will update the theme files on your server make sure that folder have the corect permisions (755).

3) On each html page where you are usign the twitter code you need to:

Update the header loading code for the new js files from

<!-- Twitter Feed -->
<script type="text/javascript" src="js/jquery.tweet.js" charset="utf-8"></script>

To

<!-- Twitter Feed -->
<script type="text/javascript" src="js/twitter/jquery.tweet.js" charset="utf-8"></script>

Also you need to add to the jquery twitter code “modpath: ‘js/twitter/’,” right above the “join_text: “auto”,” line

So this code :

  jQuery(function($){
    $(".tweet").tweet({
      join_text: "auto",
      username: "famousthemes",
      count: 1,
      auto_join_text_default: "we said,",
      auto_join_text_ed: "we",
      auto_join_text_ing: "we were",
      auto_join_text_reply: "we replied",
      auto_join_text_url: "we were checking out",
      loading_text: "loading tweets..." 
    });
Becames
  jQuery(function($){
    $(".tweet").tweet({
      modpath: 'js/twitter/',
      join_text: "auto",
      username: "famousthemes",
      count: 1,
      auto_join_text_default: "we said,",
      auto_join_text_ed: "we",
      auto_join_text_ing: "we were",
      auto_join_text_reply: "we replied",
      auto_join_text_url: "we were checking out",
      loading_text: "loading tweets..." 
    });
 

That’s it, refresh your page and it will work.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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