60 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
aaron47 Purchased

What is the fix for the homepage image slideshow – mine is not working either – and I tried adding the temp and cache folders as noted above.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 100 and 199 users
  • Romania
  • Sold between 50 000 and 100 000 dollars

A lot of you got your questions answered via email, but just a reminder: if you purchased the theme and are having problems setting it up, the best way to get in touch is using the contact form on my profile page. I will reply and gladly help out!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Rubique. I am Jose Ramon Polo, a few days ago I asked for assistance through your contact form. I have problems to work properly the precious theme (I love it) My web is sanchezypolo.com

I congratulate you on your work and hope you can help me,

Thanks

rubiqube

Hi Jose! Sorry for the delay, I had quite a few support emails in the queue, but I just replied to your email.

  • Has been a member for 2-3 years

Hi Rubiqube

Such a beautiful design! The only one I could find that had the functionality & style I was after for my new business.

I am however having the same problem with the home page as well. I have 3 images ids in the appropriate box but they are stacked on the page instead of in a slideshow format.

inspirecreatedesign.com.au

Thanks in advance for your help!

Kylie

rubiqube

Hi Kylie,

Thank you for the nice words and for purchasing the theme! ;) Please wait a bit and then redownload the ZIP from ThemeForest. I fixed the issue in this last update, I’m just waiting for it to be approved.

Best, Adrian

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom
Abraxo Purchased

Hey,

The theme is awesome well done!

Only thing is the gallery isn’t working in IE.

http://joelsmithphotographer.co.uk/gallery/

I’ve just had a few clients flag it up, I don’t blame you as such. Internet Explorer sucks major nuts.

Thanks for you help.

rubiqube

Yeah, I just pushed another update, just redownload the file a bit later. Thought I fixed this, but it was on another theme. :) Thanks!

Abraxo
Abraxo Purchased

The only thing is, when I updated the theme to 4.01 the whole theme changed style and didn’t work properly. Not to sure why that would be?

Thanks for your time, Joel.

rubiqube

There is no update, which is why I put a warning in the help file. The message shows up because there’s a theme in the WordPress repository with the same name. Just install the theme again.

Looks like no one is reading that note, so I have to find another way to make this obvious. :)

  • Exclusive Author
  • Has been a member for 2-3 years

Could it change background?

rubiqube

Have a look at Screenshots, there’s a light and a dark version that you can choose in admin. And of course with a bit of CSS you can add your own background too.

  • Exclusive Author
  • Has been a member for 2-3 years

Thanks for reply. I have another Q. In the middle page ” What Can I Do For You?” I want to change word to a picture(the same size) . Is it possible. And the three pictures below “I MET WITH DAVID PACKARD AND BOB NOYCE AND TRIED TO APOLOGIZE ” I want to change this simple words to picture with link. I just want to make sure the font I use can prefect display. Because I’ll use chinese zh-tw to show this webpage. I want to show some special fonts. thanks for your patient.

rubiqube

You can’t change the text with a picture, if this is what you mean. Sorry!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, wondering if this theme has the option for password protected galleries? Thanks so much! Kathy

rubiqube

Hi Kate,

There isn’t a specific option for this, but you can you can insert a gallery into a page that you password protect (WordPress give you this option) and even exclude from the navigation. Might be what you need.

Best, Adrian

  • Has been a member for 2-3 years

Hi, can i change the title PRECIOUS with a logo image?

rubiqube

Yes.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello! I was wondering if there was a link to the live preview of the white template?

Thanks, Cheyenne

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Poland
  • Referred between 1 and 9 users

A friend has a problem with the font in the names of posts does not accept Polish characters Pl

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, nice theme… Im very interested in purchasing. I have the latest version of wp 3.4.1 Would this theme work fine with it?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi again, i noticed that viewing the preview of your theme in chrome when i scroll down and up the homepage, horizontal paralel lines appear and then disappear throughout the page… is it my computer?

Thanks

rubiqube

Hi there! I don’t get any of that on Chrome under Win 7, or on any other browser. Are you on a Mac maybe? The preview website runs on WordPress 3.4.1 as well, works just fine.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kmpaperie Purchased

i can’t seem to get my home page to work and my drop downs on my main client page 2012 are not showing up… just seems buggy. :/

kmpaperie.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sova0904 Purchased

Hi,

I can’t seem the homepage’s one article’s pic from my website. I set a homepage’s image for every articles, some of them can show the main picture, some of them either.

Another question is the picture change shape in different screen. Some of my friend use their computer to view my website and respond that my pic change shape in their screen, even change the resolution can’t help.

Please help to solve it. Please also provide a email that easy to contact, thank you.

website: lovehug.cc

rubiqube

If you still have questions about the theme, you can also contact me using the form on my ThemeForest profile page.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

Can I change the color of the background through CSS and add custom backgrounds?

rubiqube

Of course, but in a similar way to any other WordPress theme, by editing the styles.css file (ideally inside a child theme). There’s no dedicated textarea for custom CSS styling.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
audree86 Purchased

I had purchased this theme about a year and a half ago. In August my website was deleted due to expired hosting. Now that Im putting together my website again I would love to use this theme again. I downloaded it and tried to install it but wordpress came to an error page. Any reason why this might be happening?

rubiqube

Depends on what the error is. Can you please contact me from my profile page with the website’s login details. I’ll have a look and I’m sure we can sort this out.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
Pryssy Purchased

I have a ton of questions about this …. 1) are you going to update, since it’s been 2 years since you’ve updated this theme. I purchased this last night after searching through literally hundreds of themes. Once installed I am getting a message that a new version of precious is available, but once I installed the update it was now a theme framework and was notified that it had compatibility issues with the updated version of Wordpress. I REALLY like this theme and would love to use it more.

2) I can not get the feature, widget or carousel to work for the homepage. I’m thinking it’s probably because of the compatibility issues.

3) I would love to play a mp4 video for the slideshow on the homepage, and it see’s that it is there, but will not load.

PLEASE HELP ASAP!!!

www.tararuby.com info@tararuby.com
rubiqube

I replied via email. Let me know if you have any other questions.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Rubiqube,

I have the same question as Pryssy: Are you gonna update the theme?

I’m very happy with this theme and I spend hours to get it exactly like I want. But I’m getting some security issues and it seems like the theme is guilty to that.

Default-user

If you rather like to give a reaction on email: fr4nkovic-at-gmail.com

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
jadongood Purchased

Is there a way to make the template WIDER in pixels? Right now the default is at 960. I’d like to make it 1210. This would include all the content elements as well. They’d need to adapt to the site’s new pixel width dimensions without distortions. Thanks!

by
by
by
by
by
by