38 comments found

Hello, on a previous reply you mentioned:

“Solved, the problem was in old php version, updating php (min v5.3.0 is required) solved the problem. However there is also a solution for those who cannot update php, contact me for details.”

I cannot update php, what solution is there?

ivanbohatyr

Hello, the problem is in keyword “namespace” – it’s absolutely fine, it’s not an error, but old php versions do not know this keyword and treat it like wrong string.

It can be fixed by removing this keyword – in file mailchimp-api/src/Drewm/MailChimp.php remove line “namespace Drewm;” and in file save_email.php remove part ”\Drewm\”.

However this is not the recommended way, if it’s possible updating your php (min v5.3.0 is required) is the best solution.

I’m not 100% sure it will work, because I did not test it – my php is up to date. So please give us a feedback if this solves the problem.

sam6onzalez

IT WORKED!!

thanks for the really quick reply!

cbesett Purchased

Is there any way to link to the Contact slide from the other slides so it will slide to it on clicking?

ivanbohatyr

Yes, plugin swiper manages this, I implemented this functionality by next/prev sliding but you can also slide to specific slide – method mySwiper.swipeTo(index, speed, runCallbacks) does that (see http://www.idangero.us/sliders/swiper/api.php ).

So when user click you will call method swipeTo with corresponding slide index.

Default-user
cbesett Purchased

I don’t see the slides being named anywhere—what do i used for index?

ivanbohatyr

No slides are not named/numbered this plugin just takes all elements with “swiper-slide” class in container with “swiper-wrapper” class. So if you find this container the first “swiper-slide” has index 0, second slide (this is the initial slide) has index 1 and the last slide with contact is indexed as 2.

Adtree Purchased

Hi,

I like the design, but having trouble with the technical aspect of the theme. Added my logo to main page and it is giving me all kinds of trouble. It is not appearing correctly as shown in your live screen shot on mobile, and information is jumbled up on a tablet. It is also not working with my mailchimp account, as I’m getting an error when I tried to test the email subscribe form.

Default-user
Adtree Purchased

Okay, I already did send you a message. So I’m awaiting your reply. As for the mobile/tablet part, you shouldn’t include a mobile/tablet friendly theme if it can’t be modified to work with the user. Especially if your using it to work from a PC. This is bad business practice and poor product development.

As for mailchimp I’ve done everything correctly on my end, and my servers support PHP. This is the error that I’m receiving:

<form id=”notice-me” action=”save_email.php” method=”post” data-opening-error-msg=”Email was not added – error here.” data-success-msg=”Email successfully added.” data-ajax-fail-msg=”Ajax could not contact the script.” data-email-not-set-msg=”Please enter a valid email address.”> <input name=”email” type=”text” placeholder=”email”> <input type=”submit” value=”Send”>

let me know what you can do

Thanks

ivanbohatyr

Ok, sorry about that.

MailChimp – I don’t understand, you posted part of the page source code, if you get an error from the script it will definitely do not look like html form. If you write the email address to the text input a send the request what message do you get?

Default-user
Adtree Purchased

Don’t be sorry, build a better product or don’t sell one claiming it does things that it doesn’t. Remember what field your in, if your going to develop something and tell people it works, make sure it does. Now I have to waste my time and coders time trying to recode your sloppy work.

I pasted the source code from the page where I got the error. I don’t have access to the script as my coder is doing the work.

The same problem – contact form with name, message and e-mail doesnt work properly with mailchimp. The only field mailchimp recieving is e-mail. Name and message is lost. Fix please.

Default-user

I don’t want no custom settings. Just make it work properly. Now its just 1 of 3 fields that work. Not good.

Default-user

Here you can see basic settings of mailchimp: https://www.monosnap.com/image/fbGWGIPXBMMpx6mjxs6SFLjBagHYT2 it have 2 text fields – first and last name. So its real to store name and message in this fields without custom settings

ivanbohatyr

So I should implement it to store name in field “First Name” and message in field “Last Name” – it would be quite confusing for sure.

“make it work properly” – all works properly. Contact form sends emails to mailbox as most of the users expect and RSS subscribe save emails to MailChimp or to mailbox as most of the users expect.

You are the first user that want to save contact messages to MailChimp list. Let’s take a look what MailChimp actually is – this is their about page http://mailchimp.com/about/ – and there first sentence “More than 5 million people use MailChimp to create, send, and track email newsletters.” – I understand it like it was made for sending newsletters, not for saving contact messages. Ok it can save contact messages, but this is definitely not the original purpose, this is your personal requirements (custom settings) and that’s why this is not implemented in the template.

When I say that this template supports MailChimp I mean the basic use of MailChimp, the way that most of the people use it. Not every possible use of MailChimp.

evoke07 Purchased

Hey,

The bg image loads when I minimize window to responsive (chrome/firefox) – but bg image is not loading on iphone.

ivanbohatyr

Hello,

this is quite unpleasant, I don’t have iphone to test it and make the fix. So I’m afraid I can’t fix that in this time.

ivanbohatyr

Not tested but this could work – in style/main.css find #background-image {...} and change it to this:
#background-image {
width: 100%;
height: 100%;
background-image: url(’../images/bg_img.jpg’);
background-position: center;
-webkit-background-size: 100%;
-moz-background-size: 100%;
-o-background-size: 100%;
background-size: 100%;
-webkit-background-size: cover;
-moz-background-size: cover;
-o-background-size: cover;
background-size: cover;
}

Please note me if it works so I can make the change in the template package.

Hi, great job and thanks for the suport!

I have a problem with the contact section. I configured “send_email.php” with my email recepient and subject, and also configured “class.emailSender.php” with the true o false fields. But i do something wrong, because always appears a message with “All fields are required”, i tried to change everything to false and still happend the same thing.

I’m forgetting something importan? thank you very much for the help, I’m a beginner!, sorry!

Default-user

Thanks again! that was correct!I think I’ll solving. I have a new message when a tried send a Email. “Message must be set”, these are the changes that you meant before into the php?

ivanbohatyr

Yes, now you will set emailSender class parameters to specify the email message and required fields – all of this is set in file send_email.php – open this file, read its head comment and change the variables. As you mentioned the message “Message must be set” means that ”$is_message_required” is set to true, so simple change this to false and you will disable the check of empty message field.

Hope that helps, let me know if you have more troubles.

Default-user

Thank you so much for your help, especially people like me, beginners! everything works fine, thanks to your instructions.

Greetings and hope you keep working so well!

I’m trying to put the video in the background and I’m not getting. what do I do?

ivanbohatyr

Hello,

please note that this plugin works only on web server, so if you try it on your personal computer it will probably not work.

Visit support on this template page and section Frequently Asked Questions, I wrote there something about changing the video background.

That’s all I can tell you now, please next time be more specific with the problem description.

Default-user

Did I make the video to be displayed as a background image, but I can not change the video, what I do? I am a beginner, sorry

ivanbohatyr

Have you checked the “Frequently Asked Questions” section – I wrote there how to change the video background. The change is quite simple, please take a look at this.

greetings and thanks for the template. I was having a little trouble inputting my information in the counter. Do you have any suggestions?

Default-user

never mind i found it lol.

ivanbohatyr

Ok, let me know if you have more troubles.

Very Nice Work,good luck;

ivanbohatyr

Thanks.

The countdown changes depending on what timezone the viewer is in. I want to remove the timezone locator thing. I would like the same time to show for everybody! How can I do this?

ivanbohatyr

I see. Well this is quite complicated because javascript runs on clients pc so it gets the time that the pc has set, we could change it based on UTC time difference – this difference will be added to the clients time, so the time zone should not affect the result. But the function that can get UTC time difference is not 100% reliable and I guess there will also be problems with changing the original time.

I think I can make you a solution, but it could be complicated to test it and complicated means time and time means money – yes this change is beyond the original template and needs to be payed separately. If you want me to work on it, send me private message, note that payment in advance is required.

Hello,

How can i set the count down to the date i want to ?

i don’t find the code for it

ivanbohatyr

Hello,

sorry for late respond, it was night in my country.

Please open file “custom.js” in folder “js” and find line starting with “var finish_date” (ctrl+f, it’s line about 220 – depends on used version) and here is the countdown finish date, the time-stamp format is YYYY/MM/DD hh:mm:ss

Hope that helps, let me know if you have more questions.

Hello, not very used with templates like this. Where do i set the time?

ivanbohatyr

Hello,

please open file “custom.js” in folder “js” and look for (ctrl+f) line starting with “var finish_date” and set the time here.

By the way this is also described in docs in Plugins > Countdown.

Hope that helps, let me know if you have more questions.

Nordplay

Yeah, thank you. So the post over here right when i posted this, ty anyway

.

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itae Purchased

Hi, I purchased this “precise” today morning, After customising I noticed that mails are reaching inbox even i added my email address in send_mail.php file , Anything is missing ?

Thank you Abubakkar

ivanbohatyr

Well, it seems to be working fine, that’s all I can say now.

I think the best will be if you give me access to your ftp so I can check the back-end of the template.

If you can not give me access to your ftp, then I can try to give you the instructions that should solve the problem one more time.

If you send me the access don’t do it here in comments, use private message.

Default-user
itae Purchased

private message ?

ivanbohatyr

Yes, please use contact form in my profile http://themeforest.net/user/ivanbohatyr – bottom of the right sidebar.

is it possible to add and change social media links?

ivanbohatyr

Well, this is a html template, so if you have html knowledge you can change whatever you want.

If you ask if it is easy to change them, then you can see in live preview that the social is made by “a” tag and “i” tag. In “a” tag you just set “href” attribute, in “i” tag you change icon class – font awesome icons are used. That seems to be quite easy, doesn’t it.

Let me know if you have more questions.

Best Ales

In Chrome, none of the input fields let the user write text???

ivanbohatyr

I just checked it, everything works fine in Chrome for me.

What version/operating system/device you use?

hi, is there a way to place a video on the front page along with a crm html contact form?

ivanbohatyr

Depends on the video size you might need adjust the layout a bit. I don’t know what is “crm contact form”.

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