I purchased a bundle that contained your theme. I understand that most content offered in bundles does not include support. I see there was some bug fixes after the bundle was released. Do I qualify to get those “minor bug fixes”? Thank you
Hey, unfortunately not. All bundles are as-is purchases. Without buying the theme direct, there is no physical way to give you the updated files. You would need to buy the theme directly should you want/need support/updates.
tabbed-widget.js?ver=3.3.1 <—missing this file. Please update it!
Hey! Thanks for purchasing one of my files, I truly appreciate it! Support for all my themes and templates is conducted through the Premium Pixels support forums, if you’d like to start a new thread over there either myself or the support team can take a look at your issue
Support Forums | Create an Account | Find your “Item Purchase Code”
Still lov’n this theme and have had lots of compliments and success with it! Can you elaborate on the “minor bugs”. I received the theme in the bundle and always looking out to see if I should upgrade (security reasons primarily).
Also, just noticed that when using the archive template, the month query will not work. I think it may be because my “pretty urls” don’t include the date (ie. just the title)...just goes back to the home page. When I get a chance, I’ll probably just try the archive shortcode on a plain page, but did want to make you aware of a possible bug
Hi, the details of the last update can be seen below. Thanks for the heads-up ref the archives, will take a look into that.
05 Jan 2012 - Version 1.2.2
- updated validation plugin to v1.9
- use wp_enqueue_scripts to load scripts
* widget-tweets.php - updated to allow multiple instances
* jquery.custom.js - fixed tabs and toggles code
* style.css - updated version number
Dear You could make a copy of the template from right to left?
Hi, you shouldn’t have any trouble changing the theme to RTL reading.
I bought a predictable template of beautiful but I have a problem is that the image shows irregularly!
Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes and templates is conducted through the Premium Pixels support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue
theme looks really good. however, the background bars across the top and the left sidebar are shifted to the left / off the screen in the ipad browser. tested it in safari on a normal mac and it’s fine. also fine in webos and win7.
any chance you can check out the shifting on safari for the ipad? i’d prefer to buy a theme that is proper across all platforms. thanks!
Hi, you would be able to change this behaviour by setting the size of the viewport on mobile devices. Setting the size is very simple, just a single line addition e.g. <meta name=”viewport” content=”width=1000”>
Before I purchase this theme, I’d like to know if there’s a way to add a header image above the first post?
Thanks for your help.
Hi, sure, you would need to edit the template files and add it with HTML to do so however.
My blog is suddenly showing up without any theme in chrome?
I tried updating to the latest version of both wordpress and your theme, but still the same. Any idea what`s going on?
My install failed because the theme is missing the style.css style sheet. Or so Wordpress says.
Tried to access support through Premium Pixels, but I don’t have an account and so, although there was an issue with ‘no style sheet” I couldn’t access it.
I found a way to log in, but no way to sign up.
Very unhappy and frustrated with this product.
Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the ThemeZilla support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue
Your issue sounds like a common one, you will need to install the folder INSIDE the download package and not the whole thing. The download contains the PSDs, screenshots, docs etc, not just the theme.
Hey, I love the theme but I think there’s a major security vulnerability with it.
When I originally installed it my server got hacked through it and I had to delete it. Not totally sure if it was from this theme, I installed it again and within another day I was hacked again. Removed the theme and haven’t had any problems since.
Hi, there are no security issues with the theme, it could be that the vulnerability could have been with a plugin or file which was still on your server. Your database could also be compromised after the original hack. Your web host might have a better clue as to where the attack came from.
Maybe I am just tired or being an idiot but how do I get the posts to show only the summary (excerpt) and not the full post on the main page? I have changed it to summary in Reading but nothing seems to be working.
Dont worry I see that I need to inset the <!-more-> into all posts.
Awesome, glad you got it figured. If you need anymore help just shout – http://www.themezilla.com/support/
Hi, great theme! However, I’m having problems with the drop-downs on the top menu, when I hover over them they drop down okay, but when I go to select a button from the menu which drop-downs, it disappears. Any ideas?
Thanks for the fast reply, will head over there now.
I purchased the Immersion theme direct but still have issues installing - no styles sheet. Can you assist here?
Hi, you’ll need to get in touch with the author of the Immersion theme.
Can I update to WP3 .4 without problems or should I wait? I heart that most changes were made at theme support.
Hi, you should have no problems updating to 3.4. If you need anymore help hit us up in the support forums – http://www.themezilla.com/support/
I wish to create a news website using your template. The news will be provided by another news site that provides an RSS Feed. Is it possible to use this template to receive the RSS Feeds, I wish to customize the site so when I receive the feed automatically it looks presentable and more aesthetic.
Hi, you would most certainly need to use a plugin to take the RSS and convert it into posts – WordPress does not have this ability built in. Once you have found a decent plugin which is able to do this for you, you should have no problems using it with this theme.
HI! My site:
Still trying to figure out why the featured image disappears when you click and go to the actual post? Not sure what I might have done to make it disappear but I’d like to have the featured image to always be visible, whether on the home page or post page… Thank you!
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