319 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I bought this for the multiple events set up. Where do i find the demo on how to do so? I have an even in 3 weeks we are prepping for. I bought this today and want to get started on it asap. Also having issues on the main home page. Its not taking in the structure, but all the other pages are. PLease help.

Also my home page has issues how do i correct this http://the-aztec-group.com?

cosmothemes

Hi,

the only XML we have is the XML for single-content, as in the demo http://demo.cosmothemes.com/pressevent/ . You can find it in the XML+import folder. Please use the last XML (pressevent.wordpress.2013-07-30.xml) as the other ones are outdated. We kindly ask you to use our Ticketing System for any of your questions. Just submit a request. It’s easy and it’s completely private (so you could send sensitive information too). Also, you can visit our forums too, maybe your question was already answered, or Tips&Tricks section! Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I have just sent my website to go live however it isn’t showing up correctly on Internet Explorer. Is there a plugin or box I haven’t ticked that is making it go “skewif”? The website is www.selfstorageexpo.asia. Thanks.

cosmothemes

Hello there!

We kindly ask you to use our Ticketing System for any of your questions. Just submit a request. It’s easy and it’s completely private (so you could send sensitive information too). Also, you can visit our forums too, maybe your question was already answered, or Tips&Tricks section! Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, How do I disable the date and person posting on a speaker page? Thank you again!

cosmothemes

Hello there!

We kindly ask you to use our Ticketing System for any of your questions. Just submit a request. It’s easy and it’s completely private (so you could send sensitive information too). Also, you can visit our forums too, maybe your question was already answered, or Tips&Tricks section! Thank you!

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hello,

I tried to delete some pages from the backend and got this error:

Warning: Cannot modify header information – headers already sent by (output started at /home/user/public_html/pressevent/wp-content/themes/PressEvent/lib/core/register.php:292) in /home/user/public_html/pressevent/wp-includes/pluggable.php on line 875

The pages were deleted but this bug looks pretty nasty.

Any ideas what could cause this?

This is a bare WordPress install with no plugin and only your theme.

Cheers, Julien

standish

Just posted on your support panel. Will wait a for an answer there. Thanks.

cosmothemes

Ok, thank you, I already answered in the ticket. Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, how can I prevent the feature image from becoming so big. i.e. for the speakers- The image in the individual speakers page is huge and mostly pixelated. I´ve tried adding a code I found in a previous comment and regenerating the images but no joy. Could you please help. thanks

cosmothemes

Hi,

try adding next CSS in Custom CSS setting:

body.single-speaker .featimg .img img { width:auto; } You should have something like that http://i.imgur.com/azKVES4.png

Cheers!

Default-user

Thank you. It works for the most part except when I add the the post list short code (speakers). In this case it still makes the picture far too big.

cosmothemes

Please send us a link, so I could inspect it. Thanks.

cosmothemes

That’s a list view with posts… if you want images from list view stay to their normal size, try adding this CSS:

.list-view .entry-header img { width: auto; }

Thanks.

Default-user

thanks. how can I have the speakers listed as on the demo page (picture on the left and description on the right: http://demo.cosmothemes.com/pressevent/?fp_type=speaker

cosmothemes

You’re welcome. Just add the next link into a menu custom link box: /pressevent/?fp_type=speaker like that http://i.imgur.com/pPA5TgC.png

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, same question that for your other event theme (eventon) :what’s about the text font? I need to use Helvetica Neue (light, bold and roman). Is it possible? tx

cosmothemes

Hi,

again, sorry about that, this custom font should be added via CSS.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
papyjam Purchased

Hi, I bought the theme just for a single page. So, I don’t really need the menu and the applications. Where can I configure the menu tabs (to hide some page). + I want to remove the Menu in the topbar with “My items, Sign in, and the search tool”. How can I do? thanks.

cosmothemes

Hi,

the main menu items can be edited from here http://i.imgur.com/0ag2DBk.png . Then open header.php file and delete this snippet http://pastebin.com/wLzSuuf7 .

Cheers!

Default-user
papyjam Purchased

tx. is your theme accepts a child theme?

cosmothemes

header should work fine in a child, although core files do not.

Default-user
papyjam Purchased

Hi, all is fine but I still get the tab “event” in my main menu. How to remove this tab? tx

Default-user
papyjam Purchased

+ in which CSS does I need to go to change the text fonts please? I search but I can’t found.. thanks

cosmothemes

Hi,

can you please send us a link with the text you want to change, and the menu event tab? Thanks

Default-user
papyjam Purchased

thanks. can I send the info to an email please?

Default-user
papyjam Purchased

here is the website : http://www.registration-bvi.be/ . so, my main concern is to remove the tab “event”. tx

Default-user
papyjam Purchased

..sorry to insist but I’m hurry. I need to activate the site today.. thanks!

cosmothemes

hi, please contact us to support@cosmothemes.com with an admin password. Also, do you want to remove the “event” tab completely or just the parent item, keeping the child menu items? Try this option, maybe it will show you the right way http://i.imgur.com/bOLjLs1.png

Cheers!

Default-user
papyjam Purchased

your solution seems great! tx

cosmothemes

glad we made it! Do not forget to rate the theme on ThemeForest! Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there for some reason the Facebook Like button from the social sharing option is not showing the number of likes we get. it always displays 0. Any ideas?

cosmothemes

Hi,

please verify if the FB credentials are correct, also try disabling your plugins, maybe something’s interfering. Use this tool to intercept any wrong function https://developers.facebook.com/tools/debug . Hope that will help – cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How can I remove the search box from the header?

cosmothemes

Hi,

you can either delete the entire div in the header.php, named “searchbox”, either add this in the style.css:

.searchform { display: none!important;}

Cheers!

  • Canada
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Exclusive Author

demo content files STILL do not work.

Not sure why the author didn’t remove broken files during last update in aug 2013.

surerank

amazing that the same issues persist that I posted about 8 and 3 months ago.

cosmothemes

along with the next update we will remove the broken files, thank you for reporting.

surerank

will you be adding files that work? I know I shouldn’t have to ask this but you said you’d delete the files and replace them with ones that worked 3 months ago and when I asked about the multiple event install you directed me to the evento theme you have on this site.

surerank

there is an open ticket (#JUI-173-23562) on this with envato support.

cosmothemes

The update will contain the same XML (that is working, and was working, and hope it will work) from here https://cosmothemes.zendesk.com/entries/25043893-Pressevent-XML

We are kindly telling you that we do not have another demo site, from where we could grab another XML. The only demo we have is this demo http://demo.cosmothemes.com/pressevent/ and the only XML from this demo is the one from above. No other XMLs, we are really sorry but we simply do not have other demo XMLs. Thank you for your understanding.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Poland
If I use a image as a link in post and click open the lightbox and string “Image cannot be loaded. make sure the path is correct and image exist”. Example: <a href="http://domain.com"><img src="http://domain.com/image.jpg" /></a> What modify to make it work properly?
cosmothemes

usually just inserting the image in this way http://i.imgur.com/18ggyoD.png and deleting wp-image-xxx class http://i.imgur.com/siRSlpz.png should do the trick. Let me know if it does not. Cheers!

Default-user

Thank you, works great!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Great theme, but was wondering if there is a way to have one registration form per event? Currently, it seems that there is one registration for the website. Any way to do this?

Thank you

cosmothemes

Hi,

every event can have it’s registration – to the event, not for signing in into the website. Here are the settings: http://i.imgur.com/VgoAYWM.jpg .

Hope that helped you. Cheers!

Default-user

Thank you so much for your help!! Is there any way to be able to see the information of who registered for the event? Basically a reporting option or somewhere to go to see the list of people and their info that they submitted?

Thanks again!! I really appreciate your help.

Default-user

Sorry, one more question… I’ve had to add a few extra fields to the form and did so in login.php but have no idea how to add those fields to lib/classes.login.php – is this something that I can pay you to do? Will need this done very quickly. Let me know as soon as you can and thanks again!

Default-user

Client would like to see a confirmation page after they register when the event is free or paid. Is that possible? If so, can you please tell me how or if it’s something I need to pay you to do?

Whatever it takes, I’m going to need this functionality and really appreciate your help.

cosmothemes

Hi,

once you will set up here a page http://i.imgur.com/XqTUNGy.png while accessing that page you’ll see all the opened registrations http://i.imgur.com/5kltPom.png with all the details http://i.imgur.com/pn57Fm3.png .

After a user is registering, he is send to a page with the registering details where they can download their tickets http://i.imgur.com/D9FLuVG.png .

Please send any custom concern to support@cosmothemes.com – we’ll try collaborate. By the way, which form are you trying to alter? The registering form? Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I find some CSS Z-INDEX issue with sub menu in IE7 Browser. Please let me know if there a way to fix this issue?

Awaiting for your reply.

Thanks

cosmothemes

Hi,

sorry but the this theme can have many discrepancies with IE7, as it’s not supported. We can’t event test it as we do not have IE7…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Poland

When will the new version of the template supporting WordPress v3.8?

cosmothemes

Hi,

there are no reported bugs with WP3.8, I just checked it in the dashboard. Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I would like to make a simple gallery for different events recap. How could i do so?

cosmothemes

Hello, please open up a ticket at cosmothemes.zendesk.com with your site’s URL and credentials so we can have a look! Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi

this theme is compatible with WPML?

Thanks

cosmothemes

Yes, the theme is compatible with WPML and Polylang (free)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello i cant see the content of my pages and posts why?

cosmothemes

Hello,

please give us a link or something we could test, we can’t guess so well.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am using polylang, how can i translate the events, testimonials and presentations.

Thanks

cosmothemes

Hi,

unfortunately we do not support third-part applications, like plugins. Please contact plugin’s support or check plugin’s documentation, about the translation for custom posts. We are very sorry but we do not have experience with this plugin. Wish you a good day.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi, when I share a page on Fb, I get the Event Presso square icon near the page content. How could I change it? thanks.

Default-user

Event Presso = PressEvent

cosmothemes

Hi, please open theme’s directory, and replace fb_screenshot.png file with your own image. Note that you should keep the same name and file type. Then, open https://developers.facebook.com/tools/debug and enter your site’s URL. That will “reset” FB database with your logo.

Best regards, Nick

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