330 comments found

PRESALE QUESTION : I would like a user once granted permission to create and mage their own even.

Is this possible ?

E.G : Id like to use the theme to allow multiple events managed by unique individuals.

Is this possible ?

cosmothemes

Hi,

events are, by default, managed by admins. If you assign a user role of, for example, Author – every author can edit/add only it’s posts/events. Is that an answer to your question?

Cheers!

patoff Purchased

Hi, I’d like to remove custom post meta (see 1970 and patrick mathieu : http://i.imgur.com/fKdRNO5.png) in the listing of www.hackfest.ca/?fp_type=speaker can you point me out where and how I might be able to do it? I try to use the option “no meta” in Posts Settings (in custom post configuration) and nothing happen.

Also trying to fix the date as it is always showing 1970? Current time zone is newyork using: 2014/06/03 format and time format: 14:13 weeks start on sunday.

Thanks in advance!

cosmothemes

Hi,

I see you have entirely deleted the meta from the list view. If you wanted to keep the date, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, and we’ll gladly look into this.

Wish you a very great day!

Nick

Hi! Just a warning if you consider buying this theme. It looks nice and have good features – but it is SLOW when it comes to loading pages. I have loading times of 3-6 seconds on empty pages on a fresh WP-installation with no other plugins enabled. If I switch to another theme the same pages loads under 1 seconds. If you test a site which has this theme, on Pingdom Tools you get quite poor results. It has mostly to do with two files: all.css.php and all.js.php which loads very slooow. But again, if you can stand slow sites, you can use it. /Patrik

cosmothemes

Hi Patrik!

Oh, we’re so sorry to hear that? Have you checked with our support team, to help you? Please open a ticket at https://cosmothemes.zendesk.com/home first, so that we could look into it. Please attach an admin account and an FTP account. It’s not mandatory to give us 2 stars and a bad comment, to catch our attention. But thank you for the feedback – we’ll check the issue, of course, maybe indeed the technique for rendering styles and JS is outdated.

Best regards, Nick

Hi,

How do I change static front page to full width? I have selected the page template as full width but it is not working for the home page!

Thanks

cosmothemes

Hi,

what do you mean by “full width”? Here are 2 variants http://i.imgur.com/RFGJz8E.png

Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, a link to your site, and the answer to the above question. Thanks.

Hi,

Found this mistake on mobile and tablets with the page content margins.

Tried the following code but not working,

@media only screen and (min-width: 240px) and (max-width: 479px){ .branding{ margin: 30px 0 !important; } }

Thanks Sri

cosmothemes

Hi Sri,

can you please send us a link to the issued page, and describe in more details what the problem is? Thanks.

Nick

Hi Nick,

Here is the link for the site http://www.nhlcinnamon.com/

If you open this on a tablet or in a small window on a computer you will see there are no margins.

Thanks Sri

cosmothemes

Hi,

try to use this CSS: http://pastebin.com/dmywhzLk

Cheers!

Default-user

Hi,

It just moved the footer section! And on mobiles if the theme is full screen layout mode slider not showing.

Also what the size images should I use for the slider for full width?

Thanks Sri

cosmothemes

Please contact us at https://cosmothemes.zendesk.com/home by opening a ticket. Please attach an admin account, so we could test the CSS-es. Thanks.

How do I set the blog page to show content instead of feat.img+excerpt?

(Or, how do I remove feat.img and show html-formatted content in the excerpt?)

Blog page with list view as layout.

cosmothemes

Hi,

please open a ticket at https://cosmothemes.zendesk.com/home with an admin account – there are some options we would need to check also. Thanks.

Hello, how do you make it so that when people want to register and pay for an event, they don’t have to be already signed in. Having difficulty with this as things seem to work fine once logged in (as admin for example) yet I can’t get to the “log-in” page as a new person.

I’ve edited the settings to allow for this in the WP settings and the theme. Please help.

cosmothemes

Hello,

if you selected a login page http://i.imgur.com/qPyg6Te.png than you should probably have this on your site http://i.imgur.com/SGH0Rde.png

If you have any issues with the above please open a ticket at https://cosmothemes.zendesk.com/home with an admin account and a link to your site. Thanks.

Default-user

Thank you for your reply! I had tried that before, and just did again and the log-in page still won’t work. See for yourself.

http://www.jentextraining.com
cosmothemes

Hi,

it has for some reason a redirecting loop – probably a permission issue, or a Wordpress misconfiguration. Please make sure all your installation files are meeting these requirements http://codex.wordpress.org/Changing_File_Permissions . You can also try to re-install Wordpress using the backend build-in option. Please open a ticket at https://cosmothemes.zendesk.com/home with an admin account and a FTP account if you’ll fail with the above. Thanks.

PRESALE Question: Where can I see how the program with simultaneous sessions and multiple days will look like? Can you add info like presentation title, abstract, speaker name? Can you make the presentation title with slink so it will pop up the full abstracts and details for that session? Can you have multiple speaker for one session like a panel? where can I see the options for program builder and how it will look like?

cosmothemes

Hi,

please contact us at support@cosmothemes.com, so we could speak about the sandbox details. Thanks.

Does it work for child theme?

cosmothemes

Yes, you have to create a style.css in your child theme directory, that starts with the following content: http://codepen.io/nlozovan/pen/ogLbRY

Note that you have to change the info according to your current configuration (theme name, theme author, etc).

Try to open a ticket at https://cosmothemes.zendesk.com/home and tell us what CSS and where are you trying to add, also what are you trying to change, so we could give you some hints on this.

Cheers!

Default-user

I would like to increase my logo area (width) in order to use my own image. I already have style.css im my PressEvent-child directory. Where should I looking for edit it?

cosmothemes

Unfortunately we need to take a look at your site. In order to do that please consider opening a ticket. Thank you.

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