3878 comments found

Hey Guys, I have a question for you.

I know the theme is not (and probably never will be) responsive. That’s fine with me because there are plenty of plugins that will switch themes based on your browser – mobile/tablet/web. The trouble I’m running into is that I have [dcs_x] shortcode all over the place and it doesn’t parse in other themes. Do you have a lightweight theme or a responsive theme that uses the same shortcode? I just need a stripped down version that can scale to mobile browsers while still parsing all of the [dcs_x] code throughout my site. I can probably manage something, but it’s worth it for me to buy something from you if it saves me time.

That’s all for now! Thanks :)

DigitalCavalry

Hello,

Unfortunately we don’t have an other theme version that will support all the shortcodes that are included in Prestige theme. In our other themes some shortcodes might still work the same way, but there are not all shortcodes included or can work in a bit different way. Also, because you are looking for responsive theme, the only responsive WP theme we have available is Superior Osaka and it is very different from Prestige theme so probably most Presitge shortcodes will not work (or will not work the same way) in this one. Sorry for late response.

“Add Media” button functionality does not work when trying to add videos. Is there a fix for this?

jim__hubbard

Let me check…

jim__hubbard

I have version 1.5.1

DigitalCavalry

Did you tried to deactivate all the non theme plugins at once (besides NGG) and checked if it works? This could be related to some non theme plugin.

Also, are you sure you updated also the theme plugin files in folder wp-content/plugins on your server? Maybe you updated only the theme folder and the plugins files used in the installation are still from old version.

Maybe you can give us a bit more details about this Add Media functionality. You have this problem only with videos? How this problem exactly looks?

I just tried to update from 1.4 to 1.5.1 and I copied all files listed but theme still says 1.4 under appearance? Should that update? Did I miss something?

My main issue and why I was updating is becuase the main navigation has disappeared and I can’t figure out how to get it back. Site isn’t viewed much so who knows when that issue started.

DigitalCavalry

Hello,

Yes, this looks weird. When I enter your link I also see the blank screen. There is also no error displayed on page or in the console, hard to say what might be wrong with this.

Are you sure you uploaded the theme files in a proper way and changed only theme files in folder wp-content/themes/ and in folder wp-content/plugins/?

You can try to replace all the WordPress files on server (besides your modified wp-config.php file) and check if this helps. Maybe there is some error in WordPress installation files or something is missing, or there was some error in upload process.

If this won’t help, you can also check if everything is correct in your wp-config.php file. You can replace again all the theme files from update list.

Default-user

Hello, So not sure what caused it as I was careful to make sure I just moved the files in the theme folder. Whatever the issue was I did find that by going to http://www.jasonsvoice.ca/wp-admin/themes.php (was in my browser memory) it brought me to a login page and I was able to login. If I tried to go the dashboard it was blank too. So I went to UPDATES and was able to reinstall WP from there. That seemed to fix it. So we are all good. Thanks for taking the time to look.

DigitalCavalry

Great you resolved it. Thank you for the information.

avantmg Purchased

Hello: we have been using your theme for a while and noticed that after the last WordPress update the menu stooped working. It seems that whether we try to use the wordpress menu or the theme options menu it does not work completely.

Is there a fix for this?

DigitalCavalry

Hello,

Do you use the latest available version of Prestige theme? Just to be sure I just checked this again and the menus are working fine with the latest WP version.

Looks like you didn’t updated to version 1.5.1. You need to download the full theme package from Downloads section in your Theme Forest profile and update all the files listed in the update instruction located in item page (item description on Theme Forest). If you use dark version you take new files from folder “Prestige” located inside “theme” folder in the package (for light version you use files from folder “PrestigeLight”).

Hello,

I am wondering if there is a Prestige Slider shortcode?

Thanks

DigitalCavalry

Hello, no, there is not shortcode for this slider. “Prestige Slider” is available for Homepage only – with its own slider manager section in theme options panel.

All available slider shortcodes you will find listed in “Slider Shortcodes” section on this page:

http://digitalcavalry.com/themeforest/live/wp/prestige_dark/shorcodes-list/

Hello

I want to ask you when i activate the template i can add a widgets . Can i solved this problem ?

DigitalCavalry

Great it helped. In regards to your new question I might need some more details to better answer on this, but I will try to help:

You want to change your current homepage slider to some other Prestige theme slider, or you want to disable Prestige homepage slider and replace it with some slider from non theme plugin?

In section Prestige > General > Theme Global Settings you can select one of the available sliders for your homepage. Then you can setup this type of slider in respective section in Prestige options.

In the same section (Prestige > General > Theme Global Settings) you can also completely remove homepage slider with option “Hide homepage slider”. Then you can place for example a slider shortcode in section Prestige > Home for textarea named as “Homepage slider extra content” and select option “Show homepage slider extra content” located just below this field.

I think this should help, but let us know if you will still have any questions to this.

Default-user

ok i will tray . How can add other fonts beacuse with this i have problem with greek character

DigitalCavalry

Hello,

In regards to the font, you probably write about Cufon font used for heading. You will find more about how to add new Cufon font to the theme in Quick Start and FAQs (included PDF file) in part:

2.9.9. How to add a new font for Cufon (font used for headings and menu)

If you will generate your new font for Cufon you will need to select the additional latin options in generator and make sure that your font used for this process has all greek characters.

It is also possible to disable the Cufon font and we described it in this instruction in the same file:

2.9.8. How to turn off Cufon for Prestige theme

Hi. I have the same problem with kostas_lion. I enabled the custom sidebars, but when I am trying to add a slider, it doesn’t appears in my site. Also, can I disable the sidebar somehow?

DigitalCavalry

Hello, for support questions please contact us from account that was used to purchase our theme.

I am seeing this in my admin panel when inserting slides into the progress slider.

General
Menu
Home
Prestige slider
Accordion slider
Progress slider
Chain slider
Video slider
Shortcode help

Warning: imagecreatefromjpeg(/home/entertai/public_html/wp-content/blogs.dir/17/fileshttp://entertainmentdistrict.co/wp-content/uploads/2014/08/SD_Thursdays_Webanel.jpg) [function.imagecreatefromjpeg]: failed to open stream: No such file or directory in /home/entertai/public_html/wp-content/themes/Prestige/cms/php/cp_progressslider.php on line 495

Warning: imagesx() expects parameter 1 to be resource, boolean given in /home/entertai/public_html/wp-content/themes/Prestige/cms/php/cp_progressslider.php on line 496

Warning: imagesy() expects parameter 1 to be resource, boolean given in /home/entertai/public_html/wp-content/themes/Prestige/cms/php/cp_progressslider.php on line 497

Warning: imagecopyresampled() expects parameter 2 to be resource, boolean given in /home/entertai/public_html/wp-content/themes/Prestige/cms/php/cp_progressslider.php on line 503

It goes away after a refresh of the page, but I am worried that this could turn into a bigger problem.

DigitalCavalry

Hello,

When I look on you site some slides in Progress Slider have thumbnails generated properly and some have just black screen. Are you sure you uploaded properly slide for each image using the Upload button available for each slide in Progress Slider options? Looks like this is related – thumbnail images couldn’t be generated for these slides for some reason.

You can check first if “Prestige_temp” folder located directly inside wp-content folder (in your WordPress installation on server) has proper permission settings – it should be allowed to save new files in this “Prestige_temp” folder.

After this you can remove the slides with wrong thumbnail completely and recreate them again. The thumbnail image should be generated properly for this new slide.

Maybe you changed the permission settings for this “Prestige_temp” folder lately because when I quickly investigate slide images in your slider it looks like the thumbnail problem is related only to newer slides (images uploaded in 2014) and slides from 2013 have properly generated thumbnails. Sorry you had to wait for our answer on this.

You need to make a responsive version you are stuck in 90´s

DigitalCavalry

Hello,

Prestige theme was not designed as a responsive theme. For a theme like Prestige the responsive layout would have to be included in the design or early stage of development process, because at this moment it would be very hard to rebuild the complete theme it in this way for responsive layout needs.

Prestige was not designed for this kind of functionality, but maybe we will bring one day a new responsive theme similar to Prestige.

Hello,

I was wondering if the Prestige theme is compatible with WordPress 4.0?

Thanks

DigitalCavalry

Hello,

Yes, we just tested the theme and didn’t found any issues related to the new WordPress version. We also didn’t get reports about WordPress 4.0. Prestige theme is compatible with the latest WordPress 4.0.

Siloras Purchased

Hello, When i updated from 1.4 Prestige Dark to 1.5.1, my sidebar now resides below my news feed. What’s the deal? My home page is set to home page template. And is set in reading static as well. Thanks!

Default-user
Siloras Purchased

I did the plugins as well. I also deleted all the post up until page 15. They are auto importing from a plugin called “Google+ Crossposting”. I am waiting on the plugin to import again to see if they come in correctly without messing up sidebar.

Default-user
Siloras Purchased

Just wanted to let you know that removing the first 15 pages of post resolved the issue. The new post come in just fine without affecting the sidebar. Thanks for your help!

DigitalCavalry

Thanks for the information, great it helped.

Siloras Purchased

Is their a way to limit the amount of pages that show for pagination. Like say 5 pages only? Thanks!

DigitalCavalry

Hello,

Yes, if you write about limiting the number of pages in pagination for dcs_recent_posts shortcode – this is possible with a simple modification. I will send you a ready solution for this later today.

DigitalCavalry

OK, I have this solution ready for you. This is a new parameter for the shortcode that will allow you to limit the number of pages in pagination (it can be an useful parameter, so we will also add this in next update to the Prestige theme). Please send us an email using contact form located in our Theme Forest profile from your profile and I will send you back an email with this modification.

Hi …cant seem to add images in pages and post ? also having a problem breaking the paragraphs in pages and posts ? any ideas ? thanks !

DigitalCavalry

Hello,

In regards to the images, do you use the latest Prestige version? This might be related to some older Prestige version, because there was a fix for this added with Prestige 1.5. You can check the theme version in section Appearance > Themes in WordPress admin panel.

If you updated the theme to the latest version, make sure also to update all the plugins files in folder wp-content/plugins/ on your server. I think this might be caused by some conflict if you not use the latest Prestige version that is available.

If needed, to get the latest Prestige theme version you need to download the full theme package from Downloads section in your profile and update all the files listed in the instructions located at the bottom of the item description page here on Theme Forest.

--------------------

As for the paragraphs in pages and posts. The autoformatting for paragraphs is disabled by default in the theme that’s why it doesn’t work. You can use special p button in HTML editor to quickly close paragraphs in p tags. But, if you want to have autoformatting, you can bring it back with a simple change. This is described with more details in the last question on this page:

http://digitalcavalry.com/themeforest/live/wp/prestige_dark/prestige-help/faqs/

- How to bring back auto-formatting for paragraphs.

--------------------

This should help.

Siloras Purchased

Do you guys plan on making an Instagram social media icon? I really like your flat dark icons, but can’t use them because my site has an active Instagram feed.

DigitalCavalry

Hello,

We just sent you an email with an Instagram icon image and simple instruction how to use it. I think this will help.

how can i change the project/ web adress, lets say, i dont want to be http://www.mysite.com/project/example, i want it to be http://www.mysite.com/myexamples/example ? Thanks for the help!

Default-user

the second question is, in the progect category page, i have choosed to have up to 12 projects in 1 project category, but i need to show more than 12, lets say 20 in one page, how do i change it? what file do i need to edit? thanks!

DigitalCavalry

Hi,

As for the first question: If it is on Projects Portfolio page, you can remove these parts by simple modification in CSS code or by making some changes in PHP code. The easiest way would be to make changes in CSS for the Projects Portfolio page – you can add display:none; property to this class:

.portfolio-project .infobar

and you will have to increase margin-top to 20px for this elements:

.portfolio-project .slider .item-last h3, .portfolio-project .slider .item h3

also in common.css file located in “css” folder.

For the project post single page you will have to make changes in PHP code if you want these changes only for Projects posts. For this you will need to open single-project.php file and remove a small part of the code that looks like this:

$out .= '<div class="info">

...

$out .= '</div>';

This code starts with div with info class and ends about 20 lines lower with closing div.

Or you can comment (hide) this part of code.

---------------------------------

As for the second question.

Currently, you can set the number of projects displayed on Projects Portfolio page. In section – Prestige > General > Portfolio category page settings… – you can set the max number of projects displayed per page on category page (this will work for all projects categories). Both can be set by number of items rows and depend on columns display mode. You can also have multiple Portfolio Projects pages with different category selection – you can create page with Portfolio Projects template only for the category you need, but you can’t change the number of projects for each category on category archive page.

I am not sure if I understood this properly, but if you want to set different number of portfolio projects for only one category – on category archive page (when you click on category link) – for this some modification will be needed in the code (some additional PHP code has to be added that will allow you to set the number of projects for each category).

Default-user

solved my problem, thanks!

fix8films Purchased

Hi

I have this theme will it every be responsive?

If not can you recommend any plugins?

My website is www.fix8films.co.uk

Thanks

Ollie

DigitalCavalry

Hello,

It is hard to say, but at this moment we don’t work on this and we don’t have this in plans for now.

Prestige theme was not designed as a responsive theme. For a theme like Prestige the responsive layout would have to be included in the design or early stage of development process, because at this moment it would be very hard to rebuild the complete theme it in this way for responsive layout needs.

Prestige was not designed for this kind of functionality, but maybe we will bring one day a new responsive theme similar to Prestige.

As for the mobile plugins – if this is what you ask – we didn’t tested any specific plugin with this kind of functionality with Prestige, so I don’t have any good tips here. I know some clients used mobile plugins with Prestige theme in the past, but I don’t know how exactly it worked and what was the name of this plugin.

Siloras Purchased

Is it possible to show comments directly below posts. Currently, the only way i see is for users to click the comment icon on the upper right of post. Thanks!

DigitalCavalry

Hello, I am not sure what you mean by “the only way i see is for users to click the comment icon on the upper right of post”.

Comments are displayed below the post on post single page – when you enter post you should see comments added for this post when you scroll down, just like in our Live Preview demo site. You don’t see comments on post single page? Maybe you want to make some modifications, but can you describe this a bit more?

Default-user
Siloras Purchased

I am using shortcode dcs_recent_post and trying to get comments to show below post on home page news feed section. If you go to whiskeycompnay.org. Thanks.

DigitalCavalry

Thanks for more details. I am not sure if this will be possible without some bigger changes, but you will need to make some modification in dcs_recent_posts shortcode. Right now there is no option to display comments for each post below each post excerpt.

You will find the shortcode code in cp_shortcodes.php file located in cms/php/ folder (here you can search for dcs_recent_posts). Besides some changes in the shortcode, it would also need some other modification and additional code, but I don’t have any ready solution for this because it would probably need some longer research and testing.

33carlos Purchased

TimThumb is No Longer Supported or Maintained What can we do with this possible vulnerability? Thank you for supporting the theme for so long….

https://code.google.com/p/timthumb/ http://www.binarymoon.co.uk/2014/09/timthumb-end-life/
DigitalCavalry

Hello, we will look on this. For this moment I would recommend to make sure you use the latest version of timthumb available.

Timthumb file was updated in last update, but at this moment a newer version is already available. To get the latest version of thumb.php, you can go to this page:

http://code.google.com/p/timthumb/source/browse/trunk/timthumb.php

and on the right side click on the link to “View raw file” – you can click with right mouse buttons and save this file on your computer. You can save it as thumb.php or change the name to thumb.php later.

Then with this file you must replace the thumb.php file on your server (in theme folder) and that’s it.

We will take a look on this how timthumb can be changed to some other solution. I think it should be possible, but we will need to make some research/tests and then we will inform about any changes with the next theme update.

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