3869 comments found

Hi DC, is there a way define a default “News main image URL ” that would be applied to all posts and if user wants they can change it?

DigitalCavalry

Hello,

Yes, but this can be done only with some modification in the code and I don’t have a ready solution for this at this moment.

Hello,

I have Prestige Light installed with the Lightbulbs yellow (Narrow) option.

Everything works great but I’m having trouble with the Homepage. The background shows up fine until I add pictures to the slider. As soon as the pictures show the background goes white, and my logo disappears. It happens with every slider. If I deactivate the slider, the homepage background and logo reappear.

I have set the home page to be a static page in the settings, but maybe there’s something I have forgotten to do. Please help!

Thanks.

Hey DC

I was wondering if there is a solution for the Facebook image posting problem.

When i post a news article or portfolio post on facebook, no thumbnail shows up. i tried inserting the image into the post and setting the display to none which didnt work. i also tried inserting just a standard image in the post and displaying it which didnt work either.

No matter where i put an image i cant get it to display in facebook when i post a link there. Any Help?

D

DigitalCavalry

Hello,

I am not sure if they changed something in the API lately, but you should be able to generate a thumbnail for the likes of Facebook by inserting this code in a post:

<img src="image.jpg" style="display: none;" />

Of course for the src parameter you must insert your image path. This should help just for now and we will to add with coming update a better solution for this, so there is no need to put this code into post.

I plan on purchasing this theme soon and have two questions:

1. Can I upload my own background for this theme? 2. Can I change the font to any web safe font?

Thank you for your time.

DigitalCavalry

Hello,

Thank you for your interest!

As for the first question, in Prestige you can easily, with some basic graphic skills, create your own background skin and use it on your site. For this you can modify one of the existing skins, or create a new skin.

In regards to the font, yes, this is also possible – if I understood the question correctly. You can easily turn off Cufon fonts in Prestige and use just the standard font instead.

yzaasn Purchased

i’m having trouble installing the theme. so i need to do anything special top install it?

thanks

DigitalCavalry

Hello,

No, the installation is not very complicated. You must unpack the ZIP file downloaded from Theme Forest first, and then upload only “Prestige” or “PrestigeLight” folder into wp-content/theme/ on your server (both these theme folders are located inside the ZIP file in folder “theme”). After this you can activate the theme in Appearance > Themes.

You can also find more details about this in Quick Start and FAQs (PDF file) in part:

2.10.1. Prestige Theme installation problems – How to install Prestige theme

and you might also want to look into this part in the same PDF file:

1. Quick Start: Basic Tips and Instructions

This should help.

itsjojo Purchased

Hi DC,

How can I go about changing the theme skin on the template to a custom image?

DigitalCavalry

You can create own skin in Prestige, but it will work for all pages, like current skins – I am not sure if this is what you need.

For this you can modify one of the existing skins, or create a completely new skin. Here is an instruction that should help you with this:

You can create a custom skin for Prestige theme by adding a new folder with some name into “skins” folder. In this folder you must have home.jpg, page.jpg, and footer.jpg files. And also home2.jpg if you want a different background for bigger homepage sliders (like Accordion).

You will see how skin is constructed after you will open one of the folders located in “skins” folder.

When you will add a new folder with some name to this “skins” folder, and in this folder you will have images with the proper names, you will be able to select this new skin automatically in Prestige > General section.

This should help, but let us know if you will have more question about this.

Hi, is there any chance you might be able to make the front page grid as a plugin for other themes, i can seem to find anything else like it?

DigitalCavalry

Hello, I am not exactly sure what you mean by font page grid as a plugin, maybe you can explain this a bit more? About which part you write? You mean some homepage feature?

Hi DC

i am sure you are aware of this security problem

It has come to our attention that your account, may have been hacked. I have listed the hacked URL below.

http://www.firstlightphotography.co.uk/wordpress/wp-content/themes/Prestige/404.php

Hacked by ghost-dz

Dos-Dz Team

What can i do to resolve this ?

Thanks

Snapper

DigitalCavalry

Hello,

It might be related to the old timthumb script version (thumb.php file on your server inside theme folder).

You can redownload a new version of this file from this page:

http://code.google.com/p/timthumb/source/browse/trunk/timthumb.php?spec=svn213&r=213

To download it you can save the content under the link “View raw file” located on the right side of this page. Then you must change the name from timthumb.php to thumb.php and insert it into theme folder on server. And you should also delete all files from “cache” folder located inside the Prestige theme folder, and that’s all.

You should do the timthumb update, but I am not 100% sure if this is not related to something else.

You should also check the files on your server for any malicious code.

haywire Purchased

Hello, I love your theme! I’m in the process of redesigning a website and I’m doing it locally. I exported my old news posts from the older site and wanted to import it on to prestige. But when I set up my news page, on the general settings, it has excluded my news category. How do I undo that so I can show the posts? Thanks in advance!

DigitalCavalry

Hello, I am not sure, but did you excluded the News category? Also, the News options work for page with News template only – I am not sure, but you can check it just to make sure, that you have this setup for a page with News template.

If this won’t help, maybe you can send us access to your WP admin (using contact form in our Theme Forest profile) and I will make a test and take a look on this.

Default-user
haywire Purchased

Hi, I’m not even sure how I excluded the “news” category. Is there a simple way to include it? I just wanted to create a menu button with all the posts which has “news” as a category.

DigitalCavalry

Looks like the category is selected on the list, so you can just try to deselect it by clicking on an empty space of the “Excluded categories” list. Currently on your screenshot it looks like the single category is selected and excluded from display.

If this won’t help, maybe you can send us access to your WP admin (using contact form in our Theme Forest profile) and I will make a test and maybe then I will be able to help.

Hello (again),

I have had the PrestigeLight template installed on my site for a while (I purchased it on another username originally). When I updated everything on Wordpress to the current version the theme started to malfunction, with screens turning white when I activated the sliders.

When I went into the themes manager on WP, it said that the stylesheet to Prestige was missing, even though it had been installed and running correctly for some time previously. I have tried re-installing the theme but I still encounter the same problem.

Can you help?

Thanks

Hello (again),

I have had the PrestigeLight template installed on my site for a while (I purchased it on another username originally). When I updated everything on Wordpress to the current version the theme started to malfunction, with screens turning white when I activated the sliders.

When I went into the themes manager on WP, it said that the stylesheet to Prestige was missing, even though it had been installed and running correctly for some time previously. I have tried re-installing the theme but I still encounter the same problem.

Can you help?

Thanks

DigitalCavalry

Did you used the latest Prestige 1.4 version? Maybe you were working with some older version and this was the problem, hard to say, but you shouldn’t have this problem with Prestige 1.4 and the latest WP.

Default-user

Initially no, but subsequently I used Prestige 1.4, and the problem persists.

DigitalCavalry

The information “stylesheet is missing” shows up when the wrong folder is installed or you try to install the full ZIP file – in the folder with the theme there is a style.css file. You can check again if you upload the correct folder (with this file included right inside).

Hello, thanks for your amazing work, but i’ve found a problem:

I’m using your recent post shortcode, i followed the steps as mentioned on the manual, but when i click on page 2 it still refer to page one..

Any solutions???

DigitalCavalry

Hello, please contact us from account that was used to purchase our theme. Do you have this problem on homepage?

Hi, I notice that the dcwp_twitter plugin is no longer working, it says Service Overloaded for more than a week. Do you have plans to fix it?

Thanks

DigitalCavalry

Yes, as for the Twitter widget, the Twitter API was changed last days and this is the reason. We will have to add a new widget and some options for this, because the process of activating this service from Twitter side changed completely. We should have a solution for this ready soon.

OTD Purchased

We are looking for the theme widgets on the light theme, however there are none to be found?

Was there an update OR another file I missed to upload?

DigitalCavalry

Hello,

Looks like you didn’t installed the plugins / widgets – in Prestige theme a simple installation step is needed for this part before you can use the widgets.

-----------

If you want to use Prestige plugins/widgets it is important to first copy/move all files from “plugins” folder (located in Prestige theme folder) into “plugins” folder (located in wp-content on your server). After this you can go to “Plugins” section in WP backend and activate Prestige plugins.

I recently noticed on my website that the twitter feed is not working. It says “Service Overloaded”... My site is http://www.shaunfernandes.com. On the left site is the twitter widget. It used to work before for months but all of a sudden won’t work. Is that the theme or Twitter?

DigitalCavalry

Yes, as for the Twitter widget, the Twitter API was changed last days and this is the reason. We will have to add a new widget and some options for this, because the process of activating this service from Twitter side changed completely. We should have a solution for this ready soon.

Hey DigitalCavalry,

I’ve used this theme before with another client, but this time the cufon fonts or the slider (doesn’t matter which I use) doesn’t seem to be activated for some reason? Here’s the link http://tffc.thefirstfriday.co.uk/, could you please shed some light on this?

Thanks

Pia

DigitalCavalry

Hello,

Do you use some non Prestige plugins (besides NGG )? I think it might be caused by some non Prestige plugins – you can check this by deactivating these non Prestige plugins (besides NextGEN Gallery) if you have any activated and this should help.

Also for the extra measure, I deleted the theme and reinstalled it to make sure all the files and configurations were in place, but still no luck?

The slider is displaying the black box and the thumbnail (as black and white), but the big image isn’t showing up??

Neither does it recognise my font choice?

Your help would be greatly appreciated

Kindest Regards,

Pia

DigitalCavalry

I already replied you about this to your previous comment – you can see the answer above. In your live site I can see some JS errors, so this might be related to some non Prestige plugins.

mtepaa Purchased

Hi there, love this theme.. sorry if this question has been asked before, but I’m just wondering if this will work with the latest version of WP (3.4.2) ..many thanks.

DigitalCavalry

Hello, Thank you! Yes, Prestige theme is compatible with WP 3 .4.2. If you are not using “Fly Gallery” shortcode, you should be able to update without problems to WP 3 .4.2.

Before you make an update I recommend to make a database copy just in case. And also make sure that your non Prestige plugins are compatible with the latest WP (if you are using any non Prestige plugins).

In Prestige, when I create a bulleted list, it is out of alignment to the text.

The list is at the left hand side of the page and the rest of the text is indented. it looks strange

How can I left align the list with the rest of the text?

Thanks

Pete

DigitalCavalry

Hello, did you used the list shortcodes to create the list? All the list shortcodes are described with examples in our Live Preview for Prestige theme in section Show > Shortcodes List > List Shortcodes. I think you shouldn’t have this problem with the shortcodes.

norit_78 Purchased

Hello,

When i want to share post with facebook icon, dosen´t work the featured sharing thumnail, can you help me please? I´ve tried with FB plugins but dosen´t work.

Thanks

DigitalCavalry

Hello, I think you should be able to generate a thumbnail for the likes of Facebook by inserting this code in a post:

<img src="image.jpg" style="display: none;" />

Of course for the src parameter you must insert your image path. This should help just for now and we will to add with coming update a better solution for this, so there is no need to put this code into post.

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