3864 comments found

  • Brazil
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Does the 1.4 version works with WP 3.5.1?

DigitalCavalry

Hello,

Thank you for your interest. Yes, from what we tested the Prestige theme is compatible with WP 3.5.1 at this moment besides one shortcode – fly gallery shortcode – but if you don’t need to use this shortcode then there shouldn’t be any problem.

Also, there is one small issue on the News page – the news calendar is open by default if the theme runs on WP 3.5, but we have a fix for this that will be included in the next update (I also can send you this fix right away on email if will be needed right away).

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hi, great theme! I just installed but I do not see a widgets option from /wp-admin > Appearance ?? I have used the theme once before with no issues. I really like it but can you advice on the missing widgets option. Thanks! Do you have a support site?

NEVERMIND

Answered my own question by creating a side bar in theme options in case anyone else runs into this.

DigitalCavalry

Hello, thank you. I see you already resolved your question. Thanks for the information.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
teamline Purchased

Please make this Theme Responsive. it´s so wonderful to work with!

DigitalCavalry

Hello,

At this moment we are not working on responsive version, so I can’t promise it, but yes it would be great to make an option for this in future. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
teamline Purchased

Hi,

Ref:

[ Also, there is one small issue on the News page – the news calendar is open by default if the theme runs on WP 3.5, but we have a fix for this that will be included in the next update (I also can send you this fix right away on email if will be needed right away). ]

I run Wordpress latest version 3.51 and need this Fix, can you send it to me?

Also, when do you expect new update ( prestige )coming out? And is it responsive as well?

:)

DigitalCavalry

I just sent you also an email with the solution for this. The update should be available later in this month, but don’t have any specific date as for today. Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

Hello,

When trying to insert images into posts it gives me a blank screen. Any solutions for this?

Thanks

DigitalCavalry

Hello, please send us an email using contact form in our Theme Forest profile from account that was used to purchase our theme and I will send you back a simple solution for this.

ryanseo
ryanseo Purchased

Hello, I don’t have access to either email or account for that accuont so I have purchased with this account. Are you able to assist with this now? Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
kpittman Purchased

Can you also email me the fix for the News page – my calendar is open by default running WP 3.5.1

DigitalCavalry

Hello, I just sent you an email with the solution on the address that you used to contact us some time ago for email support.

Default-user
kpittman Purchased

Got it, thanks!

  • Has been a member for 3-4 years
  • Bought between 1 and 9 items
  • United States

This right here [dcs_src s=”flags/us.png”] where are the flags folder? I just wanna change a image for a download.png. I think I got it, what you think about this http://breakfader.com/project/crabbin/ Also using that could I do this [dcs_src s=”flags/downloads.png” url=”http://mp3-link.com”] just can’t find the flags to replace.

DigitalCavalry

Hello, the s value point to the location in the theme folder: /img/shortcodes/, so you can place some images in this folder and then use this shortcode with a short path like in the example.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hello,

I have this template its great but you can’t optimise the first page for SEO. I use yoast but there is nothing you can do content wise etc..

I am not sure what to do as this is the most important page.

Thanks

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years

I have a problem suddenly. The color pickers for “Theme main text color” in the General settings page have disappeared. I have no idea what happened.Any help would be appreciated!

Thanks

DigitalCavalry

Hello,

Looks like you installed some non Prestige plugin that is conflicted with color pickers. You can check this by deactivating this non Prestige plugin and this should help.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Help…i just purchased the prestige theme for wordpress…and i cant seem to install it!

DigitalCavalry

Hello,

Thank you for your purchase!

Maybe you are trying to install the whole ZIP downloaded from Theme Forest or you are doing something wrong with the installation process.

I am not sure at which stage you have problem, but you need to unpack the ZIP file and then upload one of two theme folders located in the folder named as “theme”. After you will go to this “theme” folder – folder “Prestige” or “PrestigeLight” must be uploaded into wp-content/themes/ on your server. Next you should be able to activate theme in section Appearance > Themes.

Also, when you will unpack the ZIP file, you will find more help about this in PDF User Guide in the Installation description, but you can first take a look on the information in Quick Start and FAQs PDF file (also available inside the ZIP file) in part:

2.10.1. Prestige Theme installation problems – How to install Prestige theme

This should help.

  • Has been a member for 1-2 years

How does one go about removing bread crumbs in Prestige Light?

DigitalCavalry

Hello, yes, this is possible with simple manual change in the code.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jbrowder Purchased

I have uploaded the Prestige folder to my ftp in the wp-content/themes/ but it says the stylesheet is missing. I only uploaded the Prestige folder so that is not the problem, please advise.

DigitalCavalry

Hello,

Looks like you are uploading the wrong file, maybe the full ZIP file. You must unpack the ZIP and upload only “Prestige” or “PrestigeLight” folder (important: both files are located inside the ZIP in folder named as “theme”) on your server into wp-content/uploads.

You will find also more details about this in our answer above to woothehousecat question. And here is also additional step by step instruction that should help you if you will still have any problem with this part:

1. first download the ZIP file from Theme Forest with the Prestige theme all files

2. unpack this ZIP file on your disc

3. open the unpacked folder and inside you will find folder named as “theme” (it is located inside the main folder “Prestige”)

4. go into this “theme” folder and you will see inside two folders: “Prestige” and “PrestigeLight”. The first one is Prestige theme dark version, the second one is Prestige theme light version.

5. you must take one of these two folders (depends if you want light or dark theme) and upload only this folder on your server into /wp-content/themes/.

6. It is important you upload only “Prestige” or “PrestigeLight” (or both) folder that is located in the ZIP file in folder “theme” – You don’t upload the full ZIP file downloaded from Theme Forest, or the full main “Prestige” folder with PDF inside etc. For example, if you want to use light version of the theme, you will have path on server that looks like this: /wp-content/themes/PrestigeLight/ – in this PrestigeLight folder you will have all the theme PHP files and theme folders, the same way as they are organized in the ZIP file.

7. make sure all files were uploaded correctly and after this you should be able to activate the theme in section Appearance > Themes in WordPress admin section

8. you can then also take a look into PDF file “Quick Start and FAQs” included in the main ZIP file and check these 2 sections that will help you to start working with Prestige theme:

- 1. Quick Start: Basic Tips and Instructions
- 2.2.2. How to create homepage layout with recent news or recent posts

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
aheli Purchased

Hello, I would like to run Wordpress latest version 3.51 and need the Fix you realised for the news page, can you send it to me? Thank’sa lot

DigitalCavalry

Hello,

I just send you an email with this fix – on your email address that you used to contact us for email support some time ago.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
pleiadene Purchased

my favorite and most used theme here on themeforest, please consider making it responsive.. I’d even pay full price for the theme if there was a responsive version of it.

my personal feedback and comment, this is one of the themes that really made you stand out as an author on themeforest, and while I also have Innovation and Science 2 which is great, I personally think with Innovation and Science 2 and Prestigue you jumped miles ahead of the rest but Elegance and Osaka was taking steps back. You jumped into a few niche categories with Elegance and Osaka, while Prestigue was more of a all-rounder…

The sales numbers should speak tonnes, 200 each for Elegance and Osaka, 1000ish for Innovation and Science and 3000! for Prestigue…

all that being said, take it as constructive criticism or feedback from a customer who is a fan of your work in Prestigue and Innovation and Science.

DigitalCavalry

Hello, thank you for your comment. Yes, it would be great to make this Prestige theme responsive and I hope we will be able to add this functionality in future.

Default-user
pleiadene Purchased

rated 5 stars for the theme… 6 if it becomes responsive :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
sparwars Purchased

Im running Wordpress version 3.5.1 now, and it seems that either its the version Im running or the Theme has issues. Ive used this theme once and had no problems at all. Now I cant get the sliders to switch time, nor use the fade in effect verses the slide transition effect.

I hope that maybe you can help me with this issue.

Thanks

DigitalCavalry

Hello,

Looks like it is not related to WP version, but some simple step is missing in the setup. Check if you have a page with Homepage template created in section “Pages”. Then go to section Settings > Reading and make sure this page with Homepage template is selected for “A Static Page: Front Page” option. Option “Posts page” should be empty. This should help, after this you should be able to use the sliders options.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Indonesia
bmanojel Purchased

How to put shortcodes for homepage extra content like in Prestige Dark Demo? I want to put Sidebar and News like in your demo.

Thanks,

DigitalCavalry

Hello,

In regards to homepage, you will find a detailed instruction for this in Quick Start and FAQs (PDF file) in part:

2.2.2. How to create homepage layout with recent news or recent posts

The dcs_recent_news or dcs_recent_posts shortcode is not placed in the extra content field, but in the editor for your page with Homepage template (in “Pages” section, where you edit the page).

Default-user
bmanojel Purchased

THANK YOUUUUU! :D

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
blaccess Purchased

Hello ,Is it possible to make link in the “header icon set” to left click and open in new window? i tried href _blank but it not worked and read several comments but see nothing thanks

DigitalCavalry

Hello,

Yes, this is possible with some simple modification. You will find a detailed instruction for this in Quick Start and FAQs (PDF file) in part:

2.9.7. How to make Header and Post Community Icons open in a new page

This should help.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

Hi DigitalCalvalry, Great theme! We are using the PrestigeLight version, and have run into a small problem with the timing of the Prestige Slider. We can enter a value into the dashboard field to change the timing (i.e. 10000) but the transition speed between the slides remains the same. Can I look into a specific file to set the transition speed between slides, or just hard code into the theme header? The slide transitions are too quick….like 5 seconds. We want to increase to, say 10 seconds (i.e. 10000 ms).

Thanks!!

DigitalCavalry

Hello,

Thank you! Looks like you missed one step in the basic setup. Check if you have a page with Homepage template created in section “Pages”. Then go to section Settings > Reading and make sure this page with Homepage template is selected for “A Static Page: Front Page” option. Option “Posts page” should be empty. This should help, after this you should be able to use all the sliders setting in CMS.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

Actually just found it. I needed to update line 747 in /js/slider_prestige.js

from: homeManagerSlider.duration = 5000; // time to switch to next slide

to: homeManagerSlider.duration = 10000; // time to switch to next slide

Hope this helps anyone else who may have this issue

DigitalCavalry

Yes, this can be changed also manually, but you can also check the instruction I just posted to your previous comment above. If I am guessing right, you need to select your Homepage for “A Static Page: Front Page” option – without this some theme settings will no work properly, not only the slider options but for example also the homepage skin background settings.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • Malaysia
limecity Purchased

I have some jquery conflict with an audio player plugin. how do i disable the jquery?

DigitalCavalry

Hello,

You can’t just disable the jQuery, because it is used by many features in the theme. The only way to resolve it – to use the conflicted plugin with the theme – is to resolve the conflict by modifying the code. Hard to say what is the reason for this conflict of your plugin, but maybe after the coming update it will work fine because we will have some updates also in the jQuery code for better compatibility.

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