24 comments found

  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users

Dear All,

Sorry for slow support on the last 4 days. We will answer all of pending / active tickets in 24 hours from now.

Regards,
PrimaThemes Support

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi pre-sale question: Is it easily possible to resize the slider on home page or any page? Would like to make it shorter in height, rather than entire screen

PrimaThemes

Hi jameswwolf,

Sorry for our late reply. Basically there is no restriction on slider image height. You can get shorter in height slider by using shorter in height images.

Cheers,
PrimaThemes Support Team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Mamyfied Purchased

I sent a support request nearly a full week ago. Is anyone out there?

PrimaThemes

Hi maxwelll,

For some reasons, our support team couldn’t provide any theme support for few weeks. We are sorry for any inconvenience this has caused you. We are back now! Answering all pending support tickets that we received via http://primathemes.com/support page and fixing all reported bugs are our top priority right now.

We sent quick reply to all support tickets and we will start answering them today.

Thank you very much for your patience and understanding.

Cheers,
PrimaThemes Support Team

  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users

Dear All,

For some reasons, our support team couldn’t provide any theme support for few weeks. We are sorry for any inconvenience this has caused you.

We are back. Answering all pending support ticket that we received via http://primathemes.com/support page and fixing all reported bugs are our top priority right now.

Thank you very much for your patience and understanding.

Regards,
PrimaThemes Support Team

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