280 comments found

Hi..

I want to ask some questions?

Primetime theme develpers why dont to use theme images via as snippet ?

This is important point of page loading time..

Will you update next versions via images snippet or same the now ?

ThemeREX

Hi,

Please, use our support system. Just click on banner “Support Sys” on the item page

Thank You

RadioVL Purchased

Hello

Is there a feed for “News” that you add to wordpress?

Thanks

ThemeREX

Hi,

Please, use our support system. Just click on banner “Support Sys” on the item page.

Thanks

wongcp Purchased

Hello

How can i change the page number ? The orginal version is 1, 2, 3, 4, 5 PAGE 1 OF 23, how can i add the number from 1 to 10 PAGE 1 OF 23?

Thanks

ThemeREX

Hello,

Sorry, we don’t check queries left in comments and do not process them via email either. Please, use our support system. Just click on banner “Support Sys” on the item page.

Thanks

cippio Purchased

hello I bought this theme because I liked it. But is it possible that you can not put the header? I have left if I insert the logo “Primetime” and if I disable the option the header you can not insert more. How do I do! thanks

ThemeREX

Hello,

Sorry, we don’t check queries left in comments and do not process them via email either. Please, use our support system. Just click on banner “Support Sys” on the item page.

Thanks

Hi – I’m a current (and very happy) user of another theme of yours. A new client is interested in Prime Time and I wanted to confirm two questions that were not 100% clear in the comments here:

1. I will need to remove the header menu (in the live demo it’s where the date and “sample layouts” are located) and just have the main menu. Possible?

2. I need to remove the Advertisement banner in the logo area. Again, possible?

3. I’m also a little confused about the ownership of the theme – is this a Theme Blvd theme?

Many thanks – looks like a great theme.

Eric

ThemeREX

Hi,

1,2 Yes, it is possible 3. No, it was us who designed the theme, although its name coincides with the name of the theme ‘PrimeTime’ developed by Blvd. These are two different themes.

Thanks

Hi. I’m pretty impressed with your theme so far, so I have some pre-purchase questions to see if this theme is right for my site!

1. Is there any options to use CAPTCHA in the Registration menu?

2. I noticed the blog style in Category Page Style 1 is tabbed. Is that option also available for the home page?

3. Can you adjust the dimensions for the YouTube video in a Video post?

That’s all for now, and thank you!

ThemeREX

Hello,

1. No, theme does not support the CAPTCHA in the Registration menu, but you can use third-party plug-ins for it. 2. No, this option is not available for the home page. 3. No, this can be done only in css code.

Thank you.

Hi There, for my client i’ve build this stunning webpage www.actiefmedia.nl but in the reaction forms are some english words, I cant change this with the po/mo files. Where en how can I translate this?

ThemeREX

Hi,

Please, use our support system. Just click on banner “Support Sys” on the item page. Enter your purchase key and fill out the ticket form.

Thanks

Default-user

where is this purchase code? cant find it anymore

ThemeREX

please, check out our support info support info (the paragraph “How to find a purchase key”)

Hi There,

How can I get ride of the date (day/month/year/hours) when I post something new? I don’t want to see anything.

Thanks!

ThemeREX

Sorry, we don’t check queries left in comments and do not process them via email either. Please, use our support system. Just click on banner “Support Sys” on the item page. Enter your purchase key and fill out the ticket form. Thanks

Hi there,

We have bought the PrimeTime theme online, and in the process of costumizing it to our client we need to know if there is any option to change the categories in the Blog page template and the News page template.

In all the other fields we can change what category of news or posts we will see, but in the options for this area in the SITE OPTIONS MENU, there’s no custom field for this.

The best regards,

ThemeREX

Hi,

Please, use our support system. Just click on banner “Support Sys” on the item page. Enter your purchase key and fill out the ticket form.

Thanks

Default-user

The only code I got was a Item Purchase Code. And the Support Sys doesn’t accept that code. Is it possible to get a Invoice with the VAT number?

ThemeREX

The only possible reason why it won’t work is switching cookies of.

Please, send me your purchase code. I will test how it works, perhaps your browser’s cookies are off.

Thanks

Hi there!

Is there any way to change the category i want to appear in the Galleries block??

Someone please help….

ThemeREX

Hi,

Please, use our support system. Just click on banner “Support Sys” on the item page. Enter your purchase key and fill out the ticket form.

Thanks

Hi! I just bought this theme, and i have a question. It’s possible to upload a different custom header image for every language?

Thanks,

ThemeREX

Hi,

Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators.. Enter your purchase key and fill out the ticket form.

Thanks

Default-user

I’m trying to enter mi Item Purchase Code but it says “Please enter the correct purchase key”.

ThemeREX

This can mean only one thing: you must be entering wrong purchase key. Please, check out our support info, section “How to find a purchase key”.

Hi I’ve a question about this theme. Is there any option to choose posts to be displayed on the slider only but not in the block categories on front page? I don’t want to show same posts in the slider and block categories too. This option will be great for me! Thanks

ThemeREX

Hi,

It’s impossible to exclude the posts contained in other blocks from the slider – these are diffrerent shortcodes, that are not related with each other.

Thanks

Default-user

So what’s the point of using slider if there are the same news on slider and block categories too? This is stupid! If there are 5 block categories and I make 5 posts for each category, the posts will display in slider and block categories too. Same posts showing twice… This doesn’t look good! I think that the slider should be used for “featured posts”.

Hello, but the theme is compatible with WordPress version 3.8.1? I’m having trouble importing the file “PrimeTime_Demo_Content.xml”

ThemeREX

Hello,

Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators.. Enter your purchase key and fill out the ticket form.

Thanks

Hello, but the theme is compatible with WordPress version 3.8.1? I’m having trouble importing the file “PrimeTime_Demo_Content.xml”

ThemeREX

Hello,

Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators.. Enter your purchase key and fill out the ticket form.

Thanks

webtim Purchased

I bought the theme, where can I see the Purchase Key?

ThemeREX

Hi,

please, check out our support info (the paragraph “How to find a purchase key”)

Default-user
webtim Purchased

I can’t get uploaded logo to display on my site.

I bought the theme paid by paypal and I need help the SLIDER this not working, I have proof of payment, copies of the debit on my checking account and email confirmation of purchase, I need this to be resolved as soon as possible so I am waiting it to put the site up with the new Template

Site www.bloomim.com.br / my

ThemeREX

Hi,

Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators.. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.

Thanks

Hello, I used the theme just few days. Now I wish to recover the money. Can I receive a refund so as to cancel the license key?

ThemeREX

few days?))

We do not make refunds. To get your money refunded, you need to contact envato support. Besides, I think your arguments are not convincing at all. It is not our concern that you don’t know how to use the theme you bought. None of the authors guarantee the compatibility with all existing plugins. Besides, you’ve been using our theme and out assistance for eight months.

Default-user

Look at the promise of being in good faith. The theme I bought seven months ago, and after a few days I have just bought another theme. The new theme was incompatible in the same way about this and I changed a few days later with a theme bought on Mojomarketplace. I was stupid not to ask for a refund immediately but I thought that updates the theme would allow new features. Unfortunately, after 7 months I realize I made a bad purchase, therefore I request a full or partial refund, consequently the cancellation of my license key. After having sold 334 copies do not think you can raise the issue of a refund. I kindly ask you to help me, because I am very unhappy with the purchase, and since I do not use it and I can not sell, wondering if it was possible to recover the money spent in some way. I’m happy also for a partial refund.

Thanks and Best regards,

tachioct

ThemeREX

Unfortunately, we cannot help you with this. You need to contact envato support for help

I would like to ask some question.

I am using AD Gallery Premium Plugin to this theme. No problem with the plugin installation.

The problem only happen on the result of the image preview. Is still used the default image preview (primetime theme) not AD Gallery plugin image preview.

Could you help me how to fix it?

ThemeREX

Hi,

Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators.. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page. Thanks

Hi I would like to ask you to make some changes on PrimeTime and make it even better. 1) The slider needs another option: to show recent posts (featured posts) and not only posts from a single chosen category/page. 2) The widgets need to be customizable, so we can change the background color for each widget without taking effect on other widgets too. I’ve tried to change the background color of the twitter widget and the effect was shown on other widgets too. Also, would be great if there is an option to add image on widget header (not only background color). 3) Add related articles when showing a single post! 4) On homepage, when showing category block title – that would be better to have another option so we can change the color that would affect only the chosen category/page block title. Example: I would like to show another block title color for the HEALTH category (the green color – not the same color for every block title). Or, instead of that I would like to add a custom image showing the block title. 5) Increase the font size on content. It’s a bit small :)

I know that you’re going to replay on this comment saying that YOU don’t do changes and that I have to use the support section for this.. Even I’m using it and asking you for some changes.. but all i get is: WE DO NOT CUSTOMIZE OUR THEME!

YOU SHOULD CUSTOMIZE AND UPDATE YOUR THEME FOR OUR NEEDS. THANK YOU!

ThemeREX

Hi,

Sorry, this is really a customization, and we really don’t do such work, simply because we cannot be everything at once :) We inform our customers beforehand, and we can recommend you developers who specialize on such works. As for the theme update, we are not planning any updates for PrimeTime in the nearest future.

Default-user

So what do you do? No costumizations, no updates.. Whatever we ask you, we get the same reply: We do not customize our theme.. Can you tell me who can I contact for these customizations?

ThemeREX
Hi, We recommend to contact Elto: https://www.elto.com You may use our recommendation to be charged at special rate.
tymmy Purchased

Hi, I would like to ask you to make some changes on this theme.

1) I want to remove all comment counts(main page/sidebars(recent posts)/footer(most popular posts). 2) I want to show categories to footer(most popular posts) and sidebar(recent posts) .

Thanks

Default-user
tymmy Purchased

+ I want to show categories in Recent Articles.

ThemeREX

Hello, Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page. Thanks

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