252 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Still waiting for the fix for the portfolio issue, do you have a timeline when we will receive the update? As i can see i’m not alone with this issue…

PixFlow

I apologize for delay mate, the update is already in review queue, it will be available in next 24 hours. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
juhrisl Purchased

Halo,

1. I cant register to support forum even I have Purchase Code. 2. my slider looks dumb, I cant have like a demo version. 3. Im confused to manage and develop my portfolio. I dont know how to update, insert or edit from portfolio section in this theme. do you have video tutorial for it?

thank you.

PixFlow

Hello mate, for your first 2 questions send us an email using pxflow@gmail.com , for portfolio you can read the “How to use portfolio” section in document provided in downloaded package or i can explain it to you via email.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

My website went blank after 2.6 update. How can I downgrade. Is it possible to get a refund? I love the theme, but I’m getting tired of all the bugs. Every time something is fixed, something else goes nuts. Please help ASAP! I hate having my site like this.

PixFlow

I’m sorry for the issue, but i don’t have your website address. Please watch the videos tutorials we created for version 2.5 and higher here:http://www.youtube.com/playlist?list=PL8E_YDRvzh5Nz-sYUh2JPpauOrOhwDIzi
If it didn’t help, send me your website URL and WP login information via pxflow@gmail.com so i can help you to solve the issue.

Default-user

Ok, I’m at work right now, but i’ll try reinstalling the theme later at home. Maybe the videos will help. At the moment the site is at maintenance mode since it’s looking bad. If the videos don’t help i’ll send you the link and access. thanks.

PixFlow

OK mate, I would be happy to help.

Default-user

Well, deleted the theme, reinstalled it, changed CHMOD to 775, re-verified everything and noticed that the “Primary Navigation” check was missing. Cleaned cache, refresh, and everything is in place again.

Default-user
yup, found a new bug… (also posted on the help forum). text on blog posts gets missplaced (when mixing horizontal and vertical photos) and now the blog sidebar vanished!! http://www.edgaralmeida.net/en/main-page/blog/
PixFlow

Just tested the blog and single post and it’s working fine. Please send me your website URL and WP login information to pxflow@gmail.com so i can check your website.

Default-user

Not here… Here’s link for chrome mac screenshot and firefox mac screenshot (text is ok on firefox) Chrome: https://dl.dropboxusercontent.com/u/2847491/WPtheme_support/chrome_mac.jpg

Firefox: https://dl.dropboxusercontent.com/u/2847491/WPtheme_support/firefox_mac.jpg

Email on the way.

PixFlow

Your sidebar is working fine, all you have to do is to add a widget to your sidebar using “appearance > widgets.”

Default-user

Ok, thanks… I see that this update makes a lot of changes, the other updates didn’t need to redo the menus and add widgets. Thanks for the help

PixFlow

You’re welcome.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I have just downloaded the theme and have tried to install it few times but it says that the css file is missing. What am I doing wrong?

Default-user

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

PixFlow

You should unzip the downloaded package. please watch this video: https://www.youtube.com/playlist?list=PL8E_YDRvzh5Nz-sYUh2JPpauOrOhwDIzi

  • Has been a member for 1-2 years

Hey hello, I have a problem to download updates to the template. It has disappeared from my account link envato purchasing the template. I do not know how to fix it, you could help I would be grateful.

Thank you.

PixFlow

Hello mate, you don’t have the purchase badge either, please contact envato support to solve that issue.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
studio86 Purchased

Hi there,

I am a bit confused on how to set up the homepage like your demo. I imported the demo content but didn’t see much change. I am wondering where everything is that I’m entering in the theme settings.

Is there a file to upload of the demo site? So I can see how it works?

Thanks!

Default-user
studio86 Purchased

I think I figured it out, thx

PixFlow

Glad to hear that mate. :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi – i have a presale question: is your theme child theme ready? and do you think it would be important to create a child theme? i’d like to make a lot of changes, even in the templates (don’t know yet ..), so i need to know about it.

PixFlow

Hello mate, this theme is a standard WordPress theme, so there won’t be a problem for using child theme. Since we release frequent updates for this theme, if you are going to do lots of customization, it’s better to use child theme.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
hanhaoran Purchased

hey there, all of a sudden all of my site contents have disappeared, they are all there (setup as they always were in pw and in the them settings), but nothing (apart from the main structure) is displayed on the site.

stefan-reindl.com

thanks for a QUICK reaction and fix!

steve

PixFlow

Hello Steve, your site looks fine to me. Did you fix it?

hanhaoran
hanhaoran Purchased

yes i tried around a little and it seems it is an issue with the menu setup in wp. if i only set one menu (the one used in the site) then the theme seems not to recognize it and doesnt apply it – so the site looks empty. i have to create a second (unused) menu for the site to go back to normal.. another issue i have with the menu: if i add an empty # link (to create a sublevel such as ‘More’ and then items below that) your theme insers an empty content block at the end of the site for each item i add in the menu, even for the empty # link.

very strange. could you look into this? you should still have my admin access…

PixFlow

Just checked your website and found out that you have added the sections with custom link, you should add them using home sections, please watch the end part of this video: http://www.youtube.com/watch?v=9Iti0g7DjQE&list=PL8E_YDRvzh5Nz-sYUh2JPpauOrOhwDIzi&index=2

hanhaoran
hanhaoran Purchased

sorry, but you got that wrong. they are all added from ‘home sections’ but wordpress displays them as ‘custom’.

now if i need to group two items under a ‘More’ button with another navi level, the theme inserts an empty page section. you can see this behavior on my site now, i just set it up for you so you see what i mean!

please help me fix this quickly!!!

thanks

PixFlow

You’re right mate, i have fixed that using CSS, but we have to find a permanent solution for that issue soon. thank you for reporting this :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Italy
avitalncc Purchased

Hi, after the last update, my site homepage shows only a menu bar….what happen ??? thanks

PixFlow

Hi, you should add the sections in your menu. Watch this video: http://www.youtube.com/watch?v=9Iti0g7DjQE&index=2&list=PL8E_YDRvzh5Nz-sYUh2JPpauOrOhwDIzi

  • Has been a member for 0-1 years

Hello there, I would like to ask if it’s possible to create a link in the custom part that will have the same function as the portfolio lightbox technique and if so how. Thank you in advance.

PixFlow

Hello mate, unfortunately it’s not simply possible.

  • Argentina
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello!! Great template. I have a problem with the menu. The sections “Custom Part” and “Blog” not loaded. At first it worked well, but after a few days I do not get see these two sections of the menu. Please help :( You can see mi website in: fernandoallemandi.com.

PixFlow

Hello mate, Please send us your website URL and WP login information to pxflow@gmail.com , so i can check it out. :)

franciscobellani

ok - thank

PixFlow

You’re welcome.

franciscobellani

I send a new email. thanks

PixFlow

I will answer your mail soon. :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

hi, why i can add a external link to the menu without add a blank content slide?

i have to add a menu button: blog

thanks

PixFlow

Hello mate, please send me your website URL and WP login information to pxflow@gmail.com , so i can add a temporary fix to your website til we release our next update. :)

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