An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by Ansonika

They will respond to buyers' questions via email at support@ansonika.com.

Additional information from Ansonika:

Need support? For support contact me using the form on my profile page or submit a comment on item page. You will receive an answer within 24-48 hours (working days) GMT +1.

  • I only provide support for fixing bugs or small issues on my items.
  • I don’t provide free support for additional custom modifications to the items or third party plugin installation.
  • Please provide your site link, screenshots and other information about your issue.

Frequently Asked Questions

Why when I print out a page in version layout 2 it only produces a page cut in the middle?

Bug fixed in layout 2 (all color variations): you have to open print.css in css follder and replace this on top

wrapper {width: 100%;}
into
wrapper {width: 100%;overflow: visible; }

How ca i do If I wont to break a page in a specific position when a print my Resume?

If you wont to break the page in a specific position you have to create in print.css a class like this:

.p_break {page-break-before: always; }
Then put the class inside the page and in the position you wont to break the page…ex:
<div class="p_break" /> 

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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