459 comments found

zinki Purchased

Hi ED,

Please check mail. I’ve found one problem in shortcode. I know you can fix it quickly.

Waiting for your quick fixes !

themesforge

Hi there zinki,

You’ve got email :)

Ed

stefk Purchased

Hi there, Great theme.

How can i get the a copy of the dummy info on the demo. It would help me to install it just like the demo and adjust from there.

regards Stef

themesforge

Hi there Stef,

thanks for getting in touch! Shoot me an email to ed@themesforge.com and I’ll send you the demo data straight away.

Best,

Ed

stefk Purchased

Hi Ed

Two quick questions.

1.Where can i remove the HOME ICON in the menu? 2. Where can i edit / remove the hpfeatstrap? Refering to the featured carousel on home page as would liek to hide the titile and edit the strapline? (added where can i find this in which file?)

Thanks for everything.

regards Stef

themesforge

Hi there stefk,

my sincere apologies for the delayed reply – I was unwell the past week and am just playing catch up now.

1.) The home icon cannot be removed at the moment without css adjustments. But it’s simple enough to do:

li.homeicon {
display: none;
}

add that to your custom.css

2.) You can edit the strapline text from the widget itself – it’s the Description field of the widget.

Hope this helps,

Ed

Default-user
stefk Purchased

Hi Ed, thanks for reply. For part 2 – Basically im trying to remove only the Featured Products default tile and icon – as im using and styled the description.

So i want to hide the default title as blank and icon for that – then shift description in its place. So all im looking for is where this php is resolving so i can edit accordingly for this plugin.

themesforge

Hi stefk,

You can edit the following file:

/proffet/functions/global/widgets/tf-featured-products-jcarousel-icaro.php

look for this code:

            <div class="widgethead">
            <?php if ($title)
                echo $before_title; ?><i class="icon-fire" /><?php echo $title; ?> <small class="hpfeatstrap"><?php echo $desc; ?></small><?php echo $after_title; ?>
            </div>

You should be ok to just completely remove this.

Ed

alnalu Purchased

Hi

The blog bpagination of my site doesn’t works. When you click to a page link it shows a 404 error. Any idea

http://amparocerezuela.com/blog
themesforge

Hi there,

Apologies for the delayed reply – I’m just back after being unwell.

Pagination definitely works as you can see here:

http://proffetdemo.themesforge.com/blog/page/2/

I would advise reviewing your permalink settings and also ensure no other plugin is conflicting with your blog settings.

Hope this helps,

Ed

Franxr Purchased

Hi

I have a problem when I go to install the template in wordpress? not let me install it

themesforge

Hi there Franxr,

Thanks for getting in touch!

Did you unzip the main zip file that you downloaded from themeforest. Inside that zip file you will find a folder called INSTALLME.

Upload the zip file you find inside that :)

Ed

zinki Purchased

Hi ED, I sent you a mail regarding some issues in HBD. Please check & send back the solutions.

Thanks a lot.

themesforge

Hi there zinki!

I just replied to your email.

Thanks,

Ed

uktrade Purchased

Hi is there anyway of changing the ‘Add to cart’ when the product is in stock to ‘Read more’.

As at the moment all items out of stock show ‘read more’. Is there anyway to change it so the ‘read more’ shows up on in stock items also?

Thanks

themesforge

Hi there,

thanks for getting in touch!

It might be tricky to do this just for items that are out of stock.

This is the nearest solution I could find for you.

http://wordpress.org/support/topic/how-to-change-add-to-cart-button-to-a-read-more-button

This is more of a WooCommerce support question than a theme support question so you might have better luck finding a solution on the WooCommerce support forum.

Best,

Ed

Default-user
uktrade Purchased

Ok thanks I will give this a try.

Kimharp Purchased

Hi Ed:

Still very much liking Proffet theme and very glad I made the choice to use it. One question, it seems like scrolling in Product Gallery images went away at some point, maybe when I updated the them last spring. Take a look here to see what I mean:

http://harpcolumnmusic.com/?product=a-celtic-collection

I can only click on each gallery image to enlarge it, rather than clicking on one gallery image, then scrolling through all the enlarged images.

Do you know if this is a theme issue? I can’t figure out what could be causing it.

Thanks!

Kim

Default-user
Kimharp Purchased

Ed: Thanks so much, still trying to make this work.

themesforge

HI Kim,

Sent you an email :)

Best,

Ed

Default-user
Kimharp Purchased

Ed, thanks so much for solving this problem for me! Much appreciated!

Kim

Hello Ed,

There appears to be a release of WordPress 4.0, will there be an accompanying theme update or is it safe to install 4.0 for use with your most recent version of Proffet?

Thanks

themesforge

Hi there!

Yes all ok with WordPress 4.0 – fully tested earlier this week!

Ed

Default-user

Thank you sir!

In the proffet/woocommerce/config.php file there is a function tf_collect_shop_urls that collects the shop url’s. For edit address and edit account the url’s point directly to home_url(’/my-account/edit-address)’ and ‘home_url(/my-account/edit-account’). That doesn’t seem right, because edit-address and edit-account are endpoints which a user can change (which I did). In that case the url’s don’t work.

Can this be fixed or else what is the correct way to fix this myself?

Best regards

themesforge

Hi there,

Thanks for getting in touch!

Can you email me your WP login details to ed@themesforge.com so I can take a look directly?

Best,

Ed

Default-user

Hi Ed,

I solved it by changing the address fields in the config file, but I don’t think this is the proper way, is it?

Thanks

themesforge

Hi Nick,

It most likely is as there have been changes to the WooCommerce url endpoints recently.

Best,

Ed

tt1011 Purchased

Hey Ed, saw you responded about the v4.0 update to WP, how about 2.2 from woocommerce? Any plans to support that with an update?

themesforge

Hi there,

No need for an update – fully tested and supported with 2.2 already :)

Best,

Ed

Hi, is it possible to change the speed of the sliders. When you look at http://www.patipada.nl it goes very fast. I would like to slow it down..

themesforge

Hi there,

In /proffet/js/jquery.tfcustom.js you’ll see this code at the top of the file

    /* load flexslider
    =================================================================================*/
    $('.flexslider').flexslider({
        animation: "fade",
        easing: 'easeInOutExpo',
        slideshow: true,
        slideshowSpeed: 4500,
        animationSpeed: 1600,
        pauseOnAction: true,
        pauseOnHover: false,
        start: function(slider) {
        $(slider).delay(200).fadeTo(600,1);
            $('.home-banner-wrap').removeClass('preloading');
        }
    });

The slideshowSpeed is the value you need to adjust. Try increasing it to 8000.

Best,

Ed

Default-user

Ok, thanks for the quick help!

Hi there,

I have your theme and get on really well with it. I have two queries though.

Firstly I feel my light box is letting it down a little. For some products I have 5 plus images and feel it would be more user friendly if the images could be scrolled through rather than closing them down each time and reopening the next. Do you have an option for this anywhere?

Secondly, and not so important. I’d quite like to hide the product categories shown just next to the image of each item, below the price. Not sure if this will effect seo or anything so not certain I want to do this yet but is there a way to not have that information displayed?

Thanks for your help, Kristy

themesforge

Hi there,

Sorry for the delayed response. Just back after vacation.

Re: Lightbox alternatives – we use an alternative you can see in action here:

http://proffetdemo.themesforge.com/shop/twist-bandeau-bikini-top/ This is the plugin we use https://wordpress.org/plugins/cloud-zoom-for-woocommerce/

Re: hiding categories – I wouldn’t recommend this.

Best,

Ed

Default-user

Hi,

Thought you must have been away….

Thanks for your help and suggestion of an alternative lightbox. Its not quite what I had in mind though. I would rather open the image in large and then have a next and previous button to go to the different images. Like this for example:

http://www.theoldcinema.co.uk/Coffee-Table-Made-From-Hand-Painted-Antique-Chest-c-7_15-p-13509

Do you have any other options for this?

Thanks,

Kristy

themesforge

Hi there Kristy,

I should be able to adjust it as you want it – send me an email to ed@themesforge.com and I’ll see what I can do!

Ed

hi there,

i am running the latest version of proffit and Woo-commerce, i am using a child theme but this should not make a diffrence

and the images are not working, when u click on a thumbnail it just opens full screen

http://www.maudinteriors.com/product/copper-meditation-bowl
Default-user

hi ed i had to deactivate it as it doers not work, i have tried it on lots of different computers and it does not work and gets stuck after you view 1 image

Default-user

hi ed, we still have not received a fix, can you please update us with this bug

themesforge

Alex,

1.) Did you see the video I recorded showing you it working? Please confirm if you did. I have tested this extensively and I see it working on all major modern browsers – Chrome, Firefox on both Windows and OSX.

2.) This is not a theme bug. The issue you’re having is with a free third party plugin. If you require support for this plugin, please contact the plugin developer directly.

Ed

zinki Purchased

Hi ED,

I need your help. I have sent you a mail from my registred mail id. Please check it.

I know it’s a matter of time to solve the issue !

Thanks very much.

themesforge

Hi there,

I have sent you an email.

Ed

tt1011 Purchased

Ed, i need an H1 on the homepage for SEO. Any suggestions -maybe the the first h2 in the .container?

themesforge

Hi there,

Sorry for the delayed reply. Just back from vacation.

I’ve not used a h1 on the homepage template as there wasn’t an obvious use case for one. What markup element do you want to wrap with a h1? You should only really use a h1 for SEO if your content actually has a heading that is more important than all others – which is why h2’s a primarily used on the homepage headings.

Best,

Ed

tt1011
tt1011 Purchased

i went ahead and made the text below the slider an h1 by editing the sidebar-center-middle.php file. welcome back. ;)

themesforge

Glad you got it sorted in the end :)

Triex Purchased

Hey there, I accidentally updated woocommerce – I believe the update is now causing the site not to load.It only loads the logo / background. Are you guys planning to update the theme to the latest version of woocommerce or do I have to downgrade?

themesforge

Hi there,

It’s unlikely that the theme caused this – all my demo sites are running WP 4.0 and the latest versions of WC2.2 with no issues.

If you were using a very old version of Proffet you may need to update the theme. Please send me an email to ed@themesforge.com if you still cannot solve it by updating the theme.

Best,

Ed

Triex
Triex Purchased

It’s definitely caused by the new Woocommerce update today, I am on the latest version of Proffet.

Thanks for the reply, will send you an email shortly! :)

themesforge

Hi there Triex,

I never did get that email?

Did you resolve this in the meantime?

Ed

tt1011 Purchased

Ed, another quick one for you. Search, the search box returns blog posts along with woocommerce products, we’d like nothing but products (no blog posts), any suggestions?

themesforge

Hi there,

I think you might be using the wrong search widget – there is a dedicated WooCommerce product search widget which you should use instead :)

Best,

Ed

tt1011
tt1011 Purchased

:) HA. you’re right. now if only i can get the product results to be better suited to the search term..

themesforge

That one I can’t help you with :)

tt1011 Purchased

Ed, trying to get better scores on web page speed test and gtmetrix… in your experience does the theme play nice with css and js magnification. Thinking of turning on W3TC.

also, any suggestions with dealing with “Specify image dimensions”?

themesforge

Hi there,

I’m pretty sure you should be fine. If you do have any issues be sure to checkout BWP Minify – it gives you much more control over what is and isn’t minified :)

Best,

Ed

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