425 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. Really like the look of this theme and design options. Before I buy please can you advise: (1) is it suitable for affiliate marketing ie importing xml from merchants, rather than e-commerce, and deep links? (2) can I make different language pages within the site so products display in relevant currencies? Many thanks. Iris

themesforge

Hi IrisJ,

Thanks for the kind comments :)

Re: 1.) Affiliate marketing – yes WooCommerce can be used to build affiliate stores.

2.) You can do multiple languages with plugins like WPML. And there is an additional premium extension for multi-currency here: http://www.woothemes.com/products/currency-converter-widget/

Hope this helps,

Ed

Default-user
IrisJ Purchased

Hi Ed. Thanks for quick response. Just purchased. Saw an earlier post and wondered if I too could have a child theme? I’m still a novice at all this! iris.buckley@jacksonlowe.com

  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
thewrath1 Purchased

hi ed

sorry for the late reply, I was completely stuffed with work over the last weeks that I couldn’t continue with the shop.

now I went on and added crosselling products.

you remeber the problem with auto-resizing related products when hovering over them?

I sent you a mail with a very short clip. this problem now occurs as well on crosselling products.

they appear in correct size beneath the detail product view. but when hovering with the mouse they resize and get smaller till they are very tiny in one corner.

rgds, thewrath1

themesforge

hey thewrath1,

thanks for getting in touch!

I do remember that strange issue alright :)

Strange that it’s happening with cross sells

i tried to re-create the issue on the main demo site (using this product – http://proffetdemo.themesforge.com/shop/halter-padded-bikini-top/)

but i’m not seeing it.

Can you forward me via email a link to a demo of this on your site and browser details and I’ll take a look.

thanks,

Ed

Default-user
thewrath1 Purchased

hi ed

just discivered it happens only in safari on mac FF is ok and IE haven’t tested yet

rgds, thewrath1

Default-user
thewrath1 Purchased

... just tested IE, and it works too, only safari has this issue as in the small video clip I sent ya.

thx and rgds, thewrath1

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
PavloAiaz Purchased

can you help me to setup my site? It’s too complex to setup and config it. I tried many times. I need it to be exactly as your previews. please help. my site is smays.us

themesforge

Hey there PavloAiaz,

Thanks for getting in touch! I just responded to your email :) It only takes a few minutes to setup the theme once you follow the manual that comes with the theme. If you’re still having issues after going through that shoot me an email and I’ll do my best to help.

Ed

Default-user
PavloAiaz Purchased

very complex to install. completely not like original Wordpress which ONLY 3 steps to done

themesforge

Hey PavloAiaz,

Sorry to hear you feel the theme is complex to install.

The theme is built upon WooCommerce which means there are more steps to complete – eCommerce is naturally more complex than WordPress :) That said, I do believe the process is still quite straightforward.

Feel free to drop me an email to ed@themesforge.com highlighting what parts of the process you specifically thought were complex and I’ll look into it.

Thanks,

Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Quick questions how do I disable comments at the bottom of the page, I have already taken off all the boxes in Discussion under settings to disallow comments but that leave a reply box shows up at the bottom of my page.

Please help: http://rankinsco.com/?page_id=996
themesforge

Hi there!

That should be all you need to do.

So to be clear, you’ve completed both of these steps?

1.) Ticked the discussion box under screen options? http://d.pr/i/TYt6 2.) unticked Allow commnents http://d.pr/i/W3nt

If you’ve done both of those, ensure you clear any caches you have like WP Super Cache/ W3TC

Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

There seems to be an unintended outcome to the search button. if you search site map on the home page it goes to a page that says nothing found. But on that page if you search it again it brings up all this icon information. How do I disable that?

please take a look.

Rankinsco.com

Thank you

themesforge

Hi there,

thanks for getting in touch!

I don’t see the icons you mention.

could you send me an email (ed@themesforge.com) along with the exact search term and a screenshot?

Thanks,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users
romful Purchased

Hi,

I just contacted you by email concerning a problem after upgrades.

Upgrading to the last version of WooCommerce 3.5.1, it appeared some errors message regarding the woocommerce/config.php file. Deprecated: Assigning the return value of new by reference is deprecated in …/proffet/woocommerce/config.php on line 17.

Then, as a spanish website, it broke all the special characters. Problem regarding woocommerce/classes/class-wc-session-handler.php on line 63 as well.

Please help me.

Thanks Rom

themesforge

Hi there Rom,

Thanks for getting in touch!

I don’t think I got your email – did you send it to ed@themesforge.com ?

I’m running 3.5.1 on the demo site and I didn’t see this issue.

I will investigate it asap though and let you know if I find anything – in the meantime if you wish to send me on your WP login details to ed@themesforge.com I can rule out server specific issues. The fact that you are getting WooCommerce errors aswell suggests something specific to your server is the issue.

Best,

Ed

Default-user
romful Purchased

yes I did, I sent two emails to ed@themesforge.com . Subject : Problem upgrading Proffet theme with the last version of WooCommerce. Please answer me by email.

Default-user
romful Purchased

” The fact that you are getting WooCommerce errors aswell suggests something specific to your server is the issue. “

I would not contact you if it was server issues. I tried with others themes and it works perfectly. It comes from you theme and it’s not the first time I encountered problems doing upgrades WooCommerce with your themes. Please get back to me asap.

themesforge

Hi romful,

just to let you know I’ve double checked my inbox and I’ve definitely not received your mails. I double checked my spam aswell (i use Google Apps for email).

Second, re: the nature of the issue – I’m looking into it as we speak. I’m pretty sure this is related to WooCommerce and different php versions – and code that was recommended by WooThemes for theme authors to implement as part of the WooCommerce 2.0 upgrade back in March.

I can assure you of the quality of the code in the theme – what specific issues did you experience with upgrades with my themes in the past?

I’ll be in touch here as soon as I have any updates. In the meantime I think your mails are being blocked by Google if you were sending to ed@themesforge.com – did you get a bounceback? if you could forward a copy to ct_roy@yahoo.com I’ll see if it comes through there. Thanks,

Ed

Default-user
romful Purchased

Hi Ed, please check your inbox yahoo.com.

Default-user
romful Purchased

As I said, it works perfectly with others themes, it has to be from your theme.

themesforge

Hey romful, I got your email to my yahoo account – thanks :)

I’ll be in touch asap.

Ed

Default-user
romful Purchased

Good news ! let me know asap. Thanks again

themesforge

Hey there romful,

just sent you an email from my alternative account.

Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there, on the search results page I want to remove the right hand side bar and use it full width. Which of the template pages do I need to amend?

themesforge

Hey there shine!

WooCommerce doesn’t provide a separate template for search results by default. It uses the same “product archive” template as that which it uses across WooCommerce.

It may be possible to target WooCommerce to provide a separate search results template but this is more of a core plugin question which you would need to reach out to the WooCommerce guys to see if this is possible.

Hope this helps,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
oacesvox Purchased

Hello Ed,

Hopefully this will be my final question…. how do I go about removing the product category thumbnail image that appears on category pages? Thanks.

themesforge

Hi there oacesvox,

This would require a WooCommerce hook to remove as it’s part of the default WooCommerce layout to display this – there is no template in the theme which sets this.

Alternative you could try hiding it with some simple custom css

.shop-cat-thumb img {
display: none;
}

Hope this helps,

Ed

Default-user
oacesvox Purchased

Thank you sir, that did the trick!

themesforge

no problem :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Just when I think I’m out, I get reeled back in! :) Another question, is there a way to define which products appear under a product’s “related products field?” Currently, the selection seems random and I would like to define what is actually related to the product that a customer selects for viewing. Thanks.

themesforge

Love that line mr. corleone :)

It’s not completely random but you can’t directly control related items. You can control it indirectly though via tags.

see here http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/
Related products is a section on some templates that pulls other products from your store that share the same tags or categories as the current product.  These products can not be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.

Hope this helps!

Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello! Just had to give the best regards!

Very nice and clean theme, easy to use and I’ve been working with two other themes that caused many problems.

But this one just went like a charm!

Thank you very much :)

/Miska

themesforge

Hey Miska,

Many thanks for the lovely comment :)

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi!

When i update the theme wil all i made be lost? I dont have a child theme.

I have done some things. I have removed the sidebar and added it again, but it just show up some times and sometimes not.

How do i fix these thing? Do i need to install the theme again?

You can see how long im with my website here: www.dingsebutikken.com

Thanks!

Regards Jonas Amberg CEO and Founder DingseButikken

themesforge

Hey Jonas,

Thanks for getting in touch!

Guido (thewrath1) has done an excellent job above explaining that you should indeed use a child theme to ensure you can easily update the parent theme when new updates are released without fear of losing any changes you’ve made. I would therefore recommend moving your custom changes to a child theme first before apply any theme updates.

Hope this helps!

Ed

  • Has been a member for 3-4 years
  • Bought between 10 and 49 items

@jonasamb

yep, if ya edited the original it will be ovewrittem

start like this: duplicte via ssh/ftp the theme folder and call it stth like proffet_child1

now ya have your state saved in first place, and with little alteration it should work and be choosable in BE, check dock for child theme.

then when you are sure that ya can switch theme between original and child in admin, than update, so in any case one click back.

afterwards get used to childthemeing from top and create a proofet_child 2 according to childthemeing and never alter org theme anymore. that way you can always process to save states and leave org as is for regular WP updating.

hope that helps rgds, guido

themesforge

guido – as always – thanks very much for your valued input :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
gcweb Purchased

Hi,

I was wondering how I go about setting a fixed image width and height for the home page “TF – JCarousel Recent Products” & “TF – JCarousel Featured Products” so all of them are 190×190px? I know I can scale the images myself and upload them but I would like to have that option I can give to my client!

Thanks

themesforge

Hey there gcweb,

thanks for getting in touch!

WordPress will auto generate the correctly size thumbnails as long as your raw images are at least 500*500px.

Hope this helps,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Is there a way to disable the Font-Awesome – Client does not want icons next to any content titles…

themesforge

Hi there!

Thanks for getting in touch!

There’s a few ways to do this. The best way I recommend is to use a child theme and within the functions.php of your child theme add the following code:

function tf_remove_scripts() {
    wp_dequeue_style( 'tf-fontawesome' );
    wp_deregister_style( 'tf-fontawesome' );
    // Now register your styles and scripts here
}
add_action( 'wp_enqueue_scripts', 'tf_remove_scripts', 20 );

You will then need to remove any icons which are referenced in html

e.g.

/proffet/functions/global/widgets/tf-featured-products-jcarousel-icaro.php

line 88:

remove
<i class="icon-fire" />

also do the same in:

/proffet/functions/global/widgets/tf-recent-products-jcarousel-icaro.php

line 99

Hope this helps!

Ed

Default-user

Hi Ed and thanks for your prompt reply! Its a big help. Great Theme BTW!

Mark

themesforge

no problem Mark :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

Hello This is a nice theme.. i would like to know would i be able to customize the background?

themesforge

Hi there,

Thanks for getting in touch!

Yes! The background can be completely customized from the Theme Customizer – either background color or you can upload your own background image.

Hope this helps,

Ed

Default-user

Thanks.. Yesterday i purchased the theme and i love how easy it is to work your theme. My first time using woocommerce and haven’t had any issue so far. but if i come across anything i will just keep you posted.. wish you the best in your development career!

themesforge

Hey there – thanks for your purchase!

Great to hear it’s working out well so far :)

Best of luck with it!

Ed

Default-user

HEY..one question … can i change the currency from e to usd?

themesforge

Yes :) This is done via WooCommerce->Settings

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1000 and 1999 users
  • United Kingdom

Hi,

One small bug/feature request:

When using variable products the SKU number does not update when I select another ‘Variation’ of that product.

So on the product page, the SKU should be dynamic for each product variation if one is selected. Currently the SKU does not update.

Let me know if I can help in anyway.

Thanks, David.

themesforge

Hi David,

Thanks for getting in touch!

Quick question – does this also occur with one of the default WordPress themes? (e.g. Twenty Twelve).

It may be the default WooCommerce behaviour rather than a theme bug.

Best,

Ed

webadelic

Hi Ed,

Good point. I’ll do some testing and report back.

Thanks, David.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Pre-purchase question: 1. I like this theme but would like the social icon on top like Icarostore, is this an easy fix? 2. How does the newsletter work, built in? If not built in, is this theme compatible with the Wysija newsletter plugin? 3. Can the home icon be easily removed from the navigation? 4. Can the number of widgets in the footer be adjusted (no of columns)?

themesforge

Hi there Thanks for getting in touch! 1) yes that is possible – it will need a few small code tweaks in a child theme but I can help you with this :) 2) newsletter is a mailchimp integration 3) yes again via a child theme it’s easy to do 4) at the moment not via the theme options but again very easily dons via a child theme

Ed

Default-user

and you can help with all these changes, right? :)

themesforge

I can yes :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1000 and 1999 users
  • United Kingdom

Hi Ed,

I am setting up a scheduled reduced price for a future date. However the blue sale banner appears over the product image, even though the sale is not yet ‘live’ as such.

Let me know if you need any details to help out.

I do not want to fill your comments up with these updates, do you have a preferred method of contact/bug reports?

Thanks, David.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I just purchased Proffet – Responsive WooCommerce Theme, and when I view the website there is no header image shopping cart no boxes with products is there a problem with my download. I have been using WordPress for some time now and never come across this before? What do I do? Kindest regards Anthony

themesforge

Hey there creativepod,

thanks for your purchase!

Send me your WP login details to ed@themesforge.com and I’ll take a look for you. I suspect you need to install and activate WooCommerce.

Best,

Ed

Default-user

Thank you I have just sent you the url and login details.. Kind regards Anthony

themesforge

Hey Anthony,

Just sent you a response :)

Ed

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi,

Using the theme as a catalog for a wholesale company. Having some troubles reproducing the footer in the demo.

Is there a way I can contact you for some help?

themesforge

Hey there,

thanks for getting in touch!

Shoot me an email to ed@themesforge.com and I’ll respond asap :)

Best,

Ed

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