441 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

The Homepage Top Right Widget Area 1 and 2 widgets are showing BELOW the slider, not next to it. See my sample site for example: http://grymp.com

themesforge

Hi there CosmicBlip,

Thanks for getting in touch!

I think you’re issue is due to the fact that your slider featured image is not being cropped by WordPress.

Try uploading an image that is bigger than 609*359px and it should be ok.

Best,

Ed

Default-user

It was bigger than 609×359 (all 3 were 850×628), but I will resize to 609×359 and try again.

Default-user

Hmm..nope. I resized to 359 height, but the width were all 486 to keep it proportional. I will try resizing to 609, but this will make them higher than 359, but maybe it will crop it right.?

themesforge

I don’t think your resized images are being uploaded

see here

http://grymp.com/wp-content/uploads/2013/06/slide2x.png this image is the one which is in one of your homepage slides right now.

It is 486*359px.

Delete this and re-upload the larger versions.

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Another issue – when I check to include “Enable Shopping Cart in Header?”, the cart button is not flush right – it’s stuck in the middle of the page. Any ideas?

themesforge

Hi there,

That issue is most unusual – I’m seeing some other layout issues on your homepage down in the footer – have you changed any theme code?

Try disabling any non-core plugins you have installed and roll back any custom changes you’ve made.

If that doesn’t work send me on your WP login details and I’ll take a look (ed@themesforge.com)

Best,

Ed

Default-user

Have not changed any theme code at all for this theme. Straight out of the box. I’ll try the plugin route and see if it makes a difference.

themesforge

thanks – also check your php version – something is definitely not right at a more fundamental level on your server – what host do you use?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hi there,

i just installed the theme here and the menu looking weird… may i know what’s wrong and how to correct it. www.wannabuy.my

thank you very much!

themesforge

Hi doodlehead,

Thanks for getting in touch!

I just checked your site and I see a different theme?

Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hey, I cannot find the demo XML file, how do I find it and upload it to my theme?

THanks for your help

themesforge

Hi there pdiddy2aop,

Thanks for getting in touch!

Shoot me an email to ed@themesforge.com and I’ll send you the xml.

Best,

Ed

  • Has been a member for 1-2 years

hello, maybe you can help me. not find a way to insert the slider in home as shown in the screen shots. Sorry for my bad English. I await your reply, thanks.

themesforge

Hi there,

Thanks for getting in touch!

Shoot me an email to ed@themesforge.com with a link to your WP site and I can help you.

p.s. make sure you take a look through the docs which explain how to do this :)

  • Has been a member for 1-2 years

plz shoot me an email aj4-(at)hotmail.com because I have some questions

themesforge

Hi there Abdullahj4,

thanks for getting in touch! If you send your questions to ed@themesforge.com I will answer them asap!

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jonasamb Purchased

Hi Again!

How can i remove the My Account| Cart | Checkout buttons/links at the top, and the border then?

Thanks!

themesforge

Hi there!

the quickest way is with some custom css.

just add this to your css.

.sub_menu { display: none; }

I would suggest doing this via a child theme for future upgrade compatibility.

hope this helps,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

What is the largest header/logo size I can have? The one on my site seems to be a little small for what I want.

themesforge

Hey there!

The ideal logo width is 284px wide.

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How can I change the Header Call to Action font color?

themesforge

Hey CosmicBlip,

You can do this via the Theme Customizer – the value to change is called “Top Header Links Color”

Hope this helps,

Ed

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 3-4 years
waywicked Purchased

I just installed the theme and it’s awesome. The only thing i need help with is adding the search field to the header next to the cart, it’s not showing up there like in the demo.. any ideas? Cheers

themesforge

Hi there,

Thanks for getting in touch and very sorry for the delayed response.

Did you add the widget to the Header widget area? And did you add the WooCommerce product search widget?

Shoot me an email to ed@themesforge.com if you need me to take a look.

Best,

Ed

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
graphedia Purchased

hi If you use the search function on the website it distorts the pics and does not include the price, can you help, seems to how up like a large blog post

themesforge

Hi there,

Thanks for getting in touch! And sorry about the delayed response – I had some family matters to attend to. Can you send me an email to ed@themesforge.com with the details of your WP site. Are you also sure you are using the WooCommerce product search widget – not the main WordPress search widget?

Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have a question. I bought the theme and I am just now starting to work on my clients site but I noticed a some text link under the main Home button that says “Home” it’s kinda hard to see because it’s in black and right under the main Home button. How can I remove that from the theme? It was there as soon as I installed the theme. Thank you. If you need to take a look at what I am talking about here is the link to view the theme installed. The only thing I have done is install the woocommerce plugin and upload the logo. http://cssignsupply.com/

themesforge

Hi there,

Thanks for getting in touch!

You just need to assign your primary menu in WordPress->Appearance->Menus.

Hope this helps,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I also can’t view the DOCS file in the folder that I downloaded. I don’t use a mac is there another file type you can provide to me? Thank you.

themesforge

Hi there,

You should see a pdf inside the DOCS folder which should work on any Operating System.

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
corrado11 Purchased

Hi Ed, 3 questions please 1. is the flexslider (as seen on the home page) available for use on any page. If so how? If not what do you recommend I do? 2. on your demo site home page, bottom left hand corner you have a subscribe to newsletter box. It looks like a MailChimp widget. How do I put it on my homepage? 3. in your code distribution, there is a “proffet child” folder is this a template be used for special extensions?

Regards Corrado

themesforge

Hi there corrado11,

sorry about the delayed response:

1.) The theme is not setup to use flexslider on any page at the moment. Just the homepage sliders. If you want to add a slider to your inner pages it might be best to use some other slider plugin setup for that purpose

e.g. http://wordpress.org/plugins/simple-slider-ssp/ 2.) It’s this plugin http://wordpress.org/plugins/mailchimp/ Just add it to your footer widgets (the first one works best).

3.) Yes, it’s a child theme template – it’s best to use instead of the parent theme if you intend to any customizations. That way you can still update the parent theme when there are new releases.

Hope this helps,

Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands
ingisd Purchased

hi, good well structured theme. A few questions

-using custom css in a child version needs ! explamations statements to overrule the default css. Shouldn’‘t be necessary? What are we doing wrong?

-We can’t ge the new .mo file created by poedit in our language an placed to be properly read by the the theme. Is the codestyle plugin interfering with this? Any other advice?

themesforge

Hi there,

Thanks for getting in touch!

1.) re: custom css – this may be the case for some selectors if the parent selectors are already using ! overrides.

2.) re: translations – I would follow this process step by step http://www.youtube.com/watch?v=1xqcxncNmT0

Hope this helps, Ed

Default-user
ingisd Purchased

Hi, translations worked finally when renaming your po/mo files to the local names we used ( in stead of creating a new one next to the original one) thx

themesforge

great :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands
ingisd Purchased

one more question. If we want to change a woocommerce php file what is the best way to place this for a child theme to keep this update safe for theme updates?

themesforge

Hi there,

just copy the woocommerce php files into the child theme

e.g.

/wp-content/themes/my-child-theme/woocommerce/content-product.php

If you look at the parent theme you’ll see this in action already.

Best,

Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands
ingisd Purchased

Hi, one particular question about translating. The strings in the header of woocomerce cart, e.g. ‘Your Cart Contents’ aand ‘view cart’ are not picked up by the new .po translation. Other new strings in that smame .po the templates do get picked up. What is causing this? thx!

themesforge

Hi there,

thanks for getting in touch!

Make sure you are using the latest version of the theme.

I can confirm these strings are being translated correctly.

If you’re still having issues, please send me an email to ed@themesforge.com with your WP details and I’ll take a look.

Best,

Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States
tt1011 Purchased

What’s the best way to have proffet show more featured product rows on the home page? I tried adding another widget for “featured” items via the JCarousel Featured Products to Homepage Bottom Widget Area 1, but it just repeats the rows above. Goal: 4 rows of featured products, all unique products.

themesforge

Hi there,

thanks for getting in touch!

At the moment the Featured widget doesn’t support what you want to do – this would need custom coding to implement.

I’ll add it to the wishlist for the theme for a future release :)

Best,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States
jayhughes Purchased

I’m getting “Notice: loop-shop.php is deprecated since version 1.6 with no alternative available. in [wp-includes]/functions.php on line 2883”

This looks like an issue with the theme’s compatibility with Woocommerce, and I haven’t made any code customizations. Do you have a fix for this?

I’m specifically getting this on the category and subcategory archives which refuse to show the relevant products.

themesforge

Hi there jay

thanks for getting in touch!

Are you using the latest version of the theme? and the latest version of WordPress and WooCommerce?

Make sure you’re using the latest version of everything and if you still have an issue send me on your version details to ed@themesforge.com and I’d be glad to help.

Best,

Ed

jayhughes
jayhughes Purchased

Ed – yes I am (1.6 of your theme, most recent of Woo). I’ll email you. Thanks.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States
tt1011 Purchased

Hi, the “In this section” is not populating with all the child pages, I pretty much mirrored the demo site (about page with child pages: privacy, mission…) Any ideas why?

themesforge

Hi there,

thanks for getting in touch!

How have you setup your “child” pages?

They should be sub menu items in Appearance->Menus

e.g.

http://d.pr/i/ZRrQ

Once you do that they should appear correctly.

Best,

Ed

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