442 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Kimharp Purchased

UKtrade: adding widgets to the sidebars will override the admin messages.

themesforge

ah yes @Kimharp – thanks for helping out :) I misread @uktrade’s comment – @Kimharp is correct – adding widgets to the sidebar will remove this message – it only appears for logged in WordPress admins by the way :)

Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
uktrade Purchased

Hi thanks for help, one more. Is it possible to add another tab on the products page next to ‘Description’ and ‘Specification’?

P.S – Also I cannot see the reviews tab?

themesforge

Hi there,

Yes it’s possible to add custom tabs. You can do it a few ways but this is probably the easiest:

http://wordpress.org/plugins/woocommerce-custom-product-tabs-lite/

Re: Reviews tab – you might need to consult the WooCommerce docs about that – the theme displays the reviews tab by default e.g.

http://proffetdemo.themesforge.com/shop/twist-bandeau-bikini-top/

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
agapi77 Purchased

Hi there, Please take a look at greekfoodemporiumny.com I would like to know where the black top nav bar categories are if the text can be in two lines. For example instead of Olive Oil & Vinegar being straight across it would be like this:

Olive Oil & Vinegar

This way I can fit more categories in the black bar. Hopefully I made sense…lol Any help would be appreciated. Thanks!

Default-user
agapi77 Purchased

actually – when i posted this it reformatted the way i wrote it. I want the “& vinegar” to be directly underneath the word “olive oil”

themesforge

Hi there,

thanks for getting in touch!

Re: your query – I don’t think there is a simple way of doing this. The menu items expand based on the width of the text in the menu item.

You would need to write custom css to limit the width of the menus but this wouldn’t really be a good idea.

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Ed,

Any news on this template to move the single product page sidebar to the left?

Kind Regards

Lloyd

themesforge

Hey Lloyd,

I just re-sent the email now :)

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
uktrade Purchased

Hi, in the footer your demo shows phone number, email and payment methods. How do I get this onto my site?

themesforge

Hi there,

They’re all in the Theme Admin options from within WordPress.

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Ed,

Last message I promise. Shop is about to go live tomorrow.

Having difficulties getting the ‘In this section’ to work.

As far as I remember I haven’t tried to alter this element or the functions associated with it. I have associated child page’s to a parent page and nothing appears to be showing.

Any help massively appreciated.

http://www.ecigsplaza.co.uk/

Kind Regards

Lloyd

themesforge

Hi Lloyd,

The child items that are displayed are actually child menu items from within Appearance->Menus, rather than parent/child pages.

If you add sub menu items from within the menus section they’ll show up in the “In this section” area.

Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Ed,

Site is still very much under construction but hoping you can help me out.

Using the Customize tool, I set it to NOT show text on sliders… but this little box is still appearing? How can I make it go away? www.simpleheli.com

themesforge

Hi there,

shoot me your ftp details to ed@themesforge.com and I’ll take a quick look under the hood.

Best,

Ed

Default-user

Hey Ed, have you had a chance to look under the hood? Really want to get rid of the box on the sliders. Haven’t got an email from you yet.

themesforge

Hey there :) Not just yet – you’re on my todo list for the next 24 hours – stay tuned and I’ll be in touch asap.

Best,

Ed

Default-user

Hey Ed… still waiting!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi Ed,

just trying to get the nav/sidebar to appear on our wordpress pages.

any pointers would be great!

(we have tried every page template available, and they don’t seem to do anything?)

http://www.motorsportbrakes.com.au/?page_id=1450

regards, loz

themesforge

Hi there loz,

Have you added some widgets to the “Shop sidebar” widget area?

There is a separate widget area for the shop products listing page.

Best,

Ed

Default-user

Yes, we have the WooCommerce Cart Widget & Woocommerce Categories Widget + one text field widget.

We are using the “left nav” template on all pages.

it is appearing on all woocommerce pages no problem, but standard wordpress pages are not displaying the widgets:

WooCommerce: http://www.motorsportbrakes.com.au/?product_cat=honda

and

Wordpress Standard Page: http://www.motorsportbrakes.com.au/?page_id=1450
themesforge

can u shoot your WP login details to me via ed@themesforge.com and I’ll take a quick look.

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I am having trouble with the drop-down options for variable products in Internet Explorer; it does not seem to allow one to select an option. Can you please look into this asap?

Example: https://www.horseherbs.com/shop/all-in-one/

themesforge

Hi there velcrodog,

thanks for getting in touch.

Does the issue exist in IE when you use one of the default WordPress themes?

Can you shoot me an email with your specific version of IE that you’re experiencing the issue and I’ll take a look.

Best,

Ed

Default-user

Hello, not it does not exist with the default theme and it is IE version 8

Default-user

I have been able to replicate the issue using virtual box since we are using Mac’s.

themesforge

so it’s occuring in IE8 with Proffet but not with a default theme in IE8? Leave this with me and I’ll look into it asap.

Best,

Ed

Default-user

Yes, that is correct. I also noticed some Styling issues with ‘related’ products in IE 8 as well. The links/sale badges seem to overlap the images and cover them.

Default-user

Hello, have you come up with a solution to this yet?

themesforge

Hi there,

sorry for the delayed reply – my support systems were offline for a couple of days so I’m currently playing catch up. I’ll be in touch within 24 hours with an update.

Best,

Ed

themesforge

Hi there velcrodog,

I re-ran all my original IE8 tests and the theme is behaving correctly.

I spinned up a VM running Win7 and IE8 over on crossbrowsertesting.com and checked out a lot of my products on the demo site which are variable products (and also include related products) and the styling and functionality is appearing correctly – e.g. check

http://proffetdemo.themesforge.com/shop/new-sony-a77-24-3-mp/

You must have some other WooCommerce extensions/plugins installed? These may be causing your problem. Alternatively it could be a conflict with another plugin. Try a clean install of the theme with no other plugins installed other than WooCommerce.

Best,

Ed

Default-user

Hey Ed, I disabled all plugins and I am getting the same results. I tried to debug the issue but I couldn’t product any errors. The link you provided me seems to work okay. Do you mind trying to help me figure out why this is occurring? We are getting calls everyday now with customers in IE8 that cannot select a variable product.

Sample URL: http://www.horseherbs.com/shop/breathe/

Thank you in advance Ed, I really do appreciate the help!

themesforge

Hi there,

I don’t know how you are outputting the “earn HerBucks” – is this a WooCommerce plugin?

It’s possibly this that is causing your issue.

If you remove this and just use the basic variable product pricing feature does it work correctly?

Ed

Default-user

No, I disabled them and got the same results. Would it help if I setup a fresh install with just the theme and Woocommerce installed?

themesforge

I think you would be better off starting with a fresh install and then re-applying your changes until you find the point where it breaks.

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello Ed,

Is there a way to hide or remove the section on product pages that shows sku information or categories? This would be the box that appears under the title and price of a product and to the left of the product image. Thanks.

themesforge

Hi there oacesvox,

thanks for getting in touch!

There is a way of doing this but it requires knowledge of how to modify WooCommerce templates.

In /proffet/woocommerce/woocommerce-layout.php

you will find a function:

function tf_woocommerce_template_sku_meta() {
    global $post, $product;
         if ( $product->is_type( array( 'simple', 'variable' ) ) && get_option('woocommerce_enable_sku') == 'yes' && $product->get_sku() ) : ?>
       <i class="icon-map-marker" /><span itemprop="productID" class="sku"><?php _e('SKU:', 'tfbasedetails'); ?> <?php echo $product->get_sku(); ?>.</span>
    <?php endif; ?>

<?php 

}

this is what generates the sku info – either modify that or remove the line:

add_action( ‘woocommerce_single_product_summary’, ‘tf_woocommerce_template_sku_meta’, 40 );

and also remove this line add_action( ‘woocommerce_single_product_summary’, ‘tf_woocommerce_template_single_meta’ );

that should do it!

Default-user

Hello Ed, Thanks for the tip. The information that I want to remove is the category info, not the sku info. Sorry if my original question was confusing.

themesforge

Hi, yes remove the line

add_action( ‘woocommerce_single_product_summary’, ‘tf_woocommerce_template_single_meta’ );
in the location described above

that will remove the category.

Ed

Default-user

Thank you sir, that did the trick!

themesforge

you are most welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
uktrade Purchased

Hi sorry to keep asking questions but is there a way to remove the deals black box on the homepage widget. I would like just an image but even with no text in the deal I can still see an empty black box.

themesforge

Hi there,

Yes there is a way to do this – which homepage template are you using?

Best,

Ed

Default-user
uktrade Purchased

Hi I am using Shop Homepage :: Default

themesforge

Hi there,

If you open up/

/proffet/functions/global/widgets/featured-deal-widget.php

remove lines 43 – 48

                        <div class="sideslidetitle">
                            <div class="topthespiel">
                                <h4><?php echo the_title(); ?></h4>
                                <?php echo the_content(); ?>
                            </div>
                        </div>

That should do it!

Ed

Default-user
uktrade Purchased

Thanks very much :D

themesforge

no problem :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

edited – found solution :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hello?Why my website the selected part is red, I like with the blue. Could you help me?

themesforge

Hi there,

thanks for getting in touch.

The select color is set in /proffet/css/boilerplate.css

look for

::-moz-selection{ background: #FF5E99; color:#fff; text-shadow: none; }
::selection { background:#FF5E99; color:#fff; text-shadow: none; }
Default-user

Hello? many thanks for your reply. The website have been updated to my host. Could you tell me how to advise the selected color by FTP file?

themesforge

Hi there,

The file path is: /proffet/css/boilerplate.css

Best,

Ed

Default-user

hello, there, But my website have been installed on the host and operating now. Could I change the color at this situation? Thanks

themesforge

Hi there,

yes you should be able to change this if you have some access via your host – generally most good hosts will provide something like cPanel which provides a file manager to let you access the core WordPress and theme files.

Best,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
lee_p Purchased

Hi Ed,

I can’t seem to get shortcodes working (specifically columns).

The text is displaying but it is not in the columns…... There also seems to be padding/margin on the left of the text which is not replicated in your demo.

Any ideas as to what might be causing it?

Many Thanks,

Lee

Default-user
lee_p Purchased

Actually, it looks like it is in a column (i am using [one_half]Content here. /one_halfContent here.[/one_half_last], only they are one on top of the other.

Lee

themesforge

Hi Lee,

nice to hear from you!

I think I know what might be causing this – another customer had a similar issue recently – ping me an email to ed@themesforge.com with your login details again and I’ll take a look asap.

Best,

Ed

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

Is there a matching HTML version of this for seo purposes?

themesforge

Hi jimmychickens, thanks for getting in touch.

There’s no html version at present. When you say for SEO purposes could you explain what you mean?

Best,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Amiru Purchased

Hi, two more question.. 1. Seems like the Cloud Zoom is blurring the image when its not zooming even when I’ve already disabled tint/softFocus; how do I fix this?

2. How do I change the thumbnail size so it wont be distorted?

You can check my site at http://www.projectvacation.com/product/suit-up/

Thank you in advance

themesforge

Hi there Amiru,

My general rule of thumb is to ensure your raw images are at least 500*500px which will allow WordPress to generate the correctly sized thumbnails that WooCommerce will use. Hope this helps,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Kimharp Purchased

Hey Ed, thanks for answering my private email. Just wanted to give you a public shout out for great customer support!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Spain

hi guys, someone works with this theme under wordpress 3.7.1? Any problem?

Regards!

themesforge

Hi there aqueron,

Thanks for getting in touch!

All my themes work perfectly with 3.7.1 :)

Hope this helps,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
brfine Purchased

Love this theme. Have just about everything setup, finally. Is it possible to have the category listing on the front page? I have the cats in a side bar on the other pages, but doesn’t seem to be a way to add it to the front page.

The cats are in the header and footer menu, however, the owner would like to see the cats on the side of the front page.

Thank you

themesforge

Hi there befine,

thanks for getting in touch and thanks for the kind words :)

At the moment there is no specific home page template to allow you to display categories on the homepage. But the homepage does have many widget areas for you to put what ever you want within them – so it should be possible for you to added the category listing there – you might need to some custom styles I would imagine.

Hope this helps,

Ed

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Hi there, loving the theme so far, I was just wondering if its possible to remove the “Admin Messages” somehow?

themesforge

Hi there,

thanks for getting in touch!

I presume you mean the “Admin messages” in the sidebar? This only appears to admins who are logged in to WordPress and will dissappear when you drop in some widgets to your sidebar.

Hope this helps,

Ed

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