448 comments found

Hello, not to have happened, you see me wrong product category. Do not know what I can do, I need help. This is an example of how the web is me: http://bentex.es/shop/

Thanks

themesforge

HI there,

Thanks for getting in touch!

It’s difficult for me to understand what you’re issue is.

Can you explain a bit more what the problem is?

Did you try a fresh install of WordPress and WooCommerce?

Ed

aipola Purchased

Hi there,

I would like to insert an image bar in the upper zone of the footer. Is it possible?

Thank you.

themesforge

Hi there,

You can drop in any code you want into any of the footer widget areas that exist. Perhaps if you can be more specific I can direct you as to the best way to do it :)

Ed

kcbro Purchased

hi i would like to add some custom post types at the checkout, i would like to add some fields for invoice, like company name, vat numbet and some more, how could i add them?

themesforge

Hi there,

thanks for getting in touch.

There’s a few ways you can do this:

http://docs.woothemes.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/ or else via a plugin http://www.woothemes.com/products/woocommerce-checkout-field-editor/

Hope this helps,

Ed

kcbro Purchased

hi how can i make the product category on grid view to show more products than 12 that it shows?

thanks

themesforge

Hi there,

thanks for getting in touch!

You can adjust the number of products per page from the Theme Customizer

WordPress->Appearance->Customize

Then under, WooCommerce options.

Best

Ed

gorview Purchased

I have just updated my woo commerce plugin to the newest. Now my whole store pages have crashed. I am in desperate need for help. I had all customs coding. Here is the site: YouNuke.com. I think i need a copy of the original woocommerce layout code so i can replace it. WIlling to donate. Please help.

Default-user
gorview Purchased

Never mind. I have fixed it by reinstalling the old woocommerce plugin. Lots of adrenaline and scare when crashing your site :{

themesforge

Hi there gorview,

Glad you were able to fix it quickly :)

Just to let you know if you re-download the theme it will work with the latest version of WooCommerce. I would recommend updating it locally first to test everything before apply it to your live site.

Best,

Ed

zinki Purchased

Hi Admin,

Kindly, Give me your email id, I have some issue in theme settings and those need to be resolved very soon. It’s urgent.

Amiya

themesforge

Hi there,

shoot me an email to ed@themesforge.com

Best,

Ed

zinki Purchased

Hi ED,

Do you please tell me how to make the titles of products displayed on home page from Uppercase to ‘Uppercase to lowercase’ ?

I’ve already sent a mail but got no reply.

Thanks.

themesforge

Hi there zinki,

thanks for getting in touch!

very sorry about the delayed reply – I’ve been sick the past few days. This can be done with a simple css tweak – let me find your email asap and I’ll send you details.

Best, Ed

Default-user
zinki Purchased

Hope you are fine now :)

zinki Purchased

Hi ED,

Kindly fix paragraph bottom margin problem.

I have installed this theme in a WordPress site where no plugins were installed before (Except Woocommerce) but still margin problem happens – there is no space between two paragraph in single product page.

I’ve checked css and found -

.entry-content p { margin: 0 0 10px 0;

It’s OK but, I can’t find any changes when value 10 is changed to any other number.

Default-user
zinki Purchased

Hi ED,

This is a big problem.

Kindly add one more option in custom css -

> Remove Slideshow in homepage & add two featured widget on that position.

Thank you.

themesforge

Hi zinki,

sorry for the delayed response,

Can you clarify what you mean regarding removing the homepage slideshow?

Ed

Default-user
zinki Purchased

Hi Ed,

I’ve replied your email, Kindly check it.

Hi Ed

I updated WooCommerce to 2.1.8 and now my theme is (Proffet) is all messed up.

Think it’s got something to do with template overrides, this was from my System Status:

Template Overrides (WooCommerce):archive-product.php content-product.php content-single-product.php my-orders.php version – is out of date. The core version is 2.1.0 product-image.php version 2.0.3 is out of date. The core version is 2.0.14 product-thumbnails.php related.php short-description.php version – is out of date. The core version is 1.6.4 up-sells.php single-product.php taxonomy-product_cat.php taxonomy-product_tag.php

I’m a WP newbie so not sure what I’m doing, any help is appreciated.

Regards

Mark

themesforge

Hi there,

The latest version of Proffet is 2.0 – you will need to re-download the theme from themeforest and re-upload it – this should solve your issues. Please make sure to backup any custom modifications before re-uploading the theme as you’ll need to re-apply these after you’ve updated the theme.

Best,

Ed

Default-user

Great!

Worked a treat.

Many thanks Ed

my bad, meant to be:

Template Overrides (WooCommerce):archive-product.php
                         content-product.php
                         content-single-product.php
                         my-orders.php version - is out of date. The core version is 2.1.0
                         product-image.php version 2.0.3 is out of date. The core version is 2.0.14
                         product-thumbnails.php
                         related.php
                         short-description.php version - is out of date. The core version is 1.6.4
                         up-sells.php
                         single-product.php
                         taxonomy-product_cat.php
                         taxonomy-product_tag.php
themesforge

Hi there Mark,

please see my update just now in your other comment :)

Best,

Ed

removal Purchased

Hi Ed

want to ask how to change the header (Logo etc.) to something like pixelparty.nl is using. Means: Logo laying on header, cart on the lower part of the header.

And second issue: The tagline is not showing close to the logo. How could I activate it, or insert?

Best Regards, Remo

themesforge

Hi there Remo, thanks for getting in touch!

re: 1.) logo like on pixelparty.nl – that’s a custom tweak that the theme buyer made (looks nice!). You would need to take a look at the css that the buyer has used to achieve the same thing

Re: 2.) send me an email to ed@themesforge.com with details about this and I’ll help you with this asap.

Best,

Ed

Talooz Purchased

Hello, I am looking at a variation, and on front-end it gives me regular blog archive, instead of product archive. I want to see variations in archive like shop, not blog.

how can I fix this?

themesforge

Hi there Talooz,

Thanks for getting in touch!

How are you accessing the product variaton? It should look just like any other product – e.g.

http://proffetdemo.themesforge.com/shop/new-sony-a77-24-3-mp/

Can you send me an example of your issue to ed@themesforge.com and I’ll review. (along with your WP login details).

Best,

Ed

zinki Purchased

Hi ED,

I didn’t get my custom theme yet !!!

Kindly inform how to edit homepage style. I know you are very busy. I can edit style myself.

This part in css stylesheet is not working: .entry-content p { margin: 0 0 10px 0;

Kindly tell me: (Both on Homepage)

1. How to add 1 extra row in ‘Featured Products’ section 2. How to add 3 extra rows in ‘Recent Products’ section

I don’t want to buy any more them with $55. I’m waiting for 2 weeks to get things resolved but there is no sign of support – Only false promise.

themesforge

Hi there,

I sent you a zip file 4 days ago with a custom version of Proffet which had your customizations in it – it seems you didn’t get this? I’ve uploaded it online and just resent it to you.

Can you confirm you received this?

Also, re: your margin issue – I did address this in a previous email you sent me with an example of it working on my server – did you see this?

Re: your rows question and adding new rows – if you mesn adding new rows to those widgets that’s not possible at present.

Best,

Ed

Default-user
zinki Purchased

Thanks ED,

You’ve solved my problem with care. Please check mail, I’ve send something for you.

Hi there,

I was wondering if I am able to get the SKU code to display on the product page as we like to use this as a reference when searching for items. Ideally after the short description….

Thanks for your help in advance.

themesforge

Hi there,

thanks for getting in touch!

This can be done pretty easily with a small php tweak – shoot me an email to ed@themesforge.com and I’ll hook you up with the code asap :)

Ed

Do i have to edit the CSS to change the Main link color? the wp-admin/customize.php page lets you change the Main Link Hover Color but not the primary color. The primary hyperlink is black an doesn’t make the link show up easily inside a paragraph.

themesforge

Hi there,

thanks for getting in touch!

Yes, to change the primary color the best way to do it is via the CSS.

Simply open up /proffet/css/custom.css and add something like the following (replacing “red” with your desired body font color and your link color:

body, select, input, textarea, button {
    color: red;
}

a, a:active, a:visited { color: red; text-decoration:none; }

Hope that helps, Ed

zinki Purchased

Hi ED,

I’ve sent you 1 request 3 days ago, Please check and reply.

Amiya

themesforge

Hi there Amiya,

apologies for the delayed response – I’m just back in the door from a short vacation and will follow up with you wihin the next 12 hours.

Thanks for your patience.

Best,

Ed

Hi,

I am having a really hard time figuring out the Contact page. I create the forms in the contact page but it doesn’t seem to be working. I am not as tech savy as many devs out there and I didn’t see how you did it in the directions that came with the theme. Can you by chance let me know what I am doing wrong or what I need to do? I am assuming its an easy fix!

Url so you can see whats happening http://74.220.215.228/~advintag/contact-us/

themesforge

Hi there,

thanks for getting in touch!

Sorry to hear you’re having problems – what plugin have you used for the Contact form? I generally recommend Contact Form 7 for simple sites.

I can see a form on the link you submitted – did you get it working?

Best,

Ed

uktrade Purchased

Hi I am using this theme along with woo commerce and for some reason the tax is not being calculated on the cart/checkout page do you know why?

themesforge

Hi there,

Can you email me an example of the issue to ed@themesforge.com

Best,

Ed

SkyID Purchased

Dear Themesforge,

I recently started using your theme and it is awesome! There is just one problem. I added two demo products and when I go to their category it displays a chunk of code. This happens everywhere on the site where the products are displayed, also in the related products category.

Here is a screenshot of the bug: http://i.gyazo.com/5d55af921e7e658a5510ac28c11d276d.png

I hope to hear from you soon! :)

themesforge

Hi there,

thanks for the kind words :)

that sounds like an unusual issue – can you email me your site details to ed@themesforge.com along with your ftp details so I can inspect the install directly to rule some server specific issue.

Best,

Ed

SkyID
SkyID Purchased

Dear Ed,

I’ve contacted you via email ;).

Hi have just found that pressing ‘Place order’ on my checkout page now leads to ‘Page not found’ instead of the card merchant I use.

Why is this as it used to work fine?

Thanks

themesforge

Hi there uktradedirect,

This is most likely not a theme issue. The first thing I would to if I were you is to figure out what has changed on your site, host and your WordPress installation recently.

It could be any number of issues and you should seek assistance from your hosting company as a starting point.

Best,

Ed

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