templaza

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26 comments found.

Hi, I have problems with the submission form and email registration from frontand related to your template Profiler vCard. Enter the address of the website gives me the following message indicating that they have sent, but the email never comes to my email address. what is the problem?

Hi, Thank you for using our product. Please send us your admin account and your site link via our email “support@templaza.com”.

We will help you.

Thanks!

Hi, you can receive a refund, because the form mail and the form of recordings frontand not working. I tried to find a solution on the Internet but no solutions to the problem. I wait for your feedback.

Hi, Thank you for using our product. Please send us your admin account and your site link via our email “support@templaza.com”.

We will help you.

Thanks!

supeppe

supeppe Purchased

Hi, I contact you because I’m having problems with template Profiler Vcard recently purchased. Practically when I see the template mode responsive to tablet, this does not appear, practically appears a white background. I can not figure out what might depend. It seems as if there was no code for viewing on tablet or it conflicts with something. I look forward to feedback. Best regards.

starmai

starmai Author Team

Hello Supeppe,

Thanks so much for choosing our template.

About the problem here, we will update this bug in the next version.

However, if you want to fix in your site first, please send us your site, admin account and FTP address and account. Also please send us a screenshot to show the problem.

We will check and fix for you first.

Thanks and Best Regards!

supeppe

supeppe Purchased

Il sito web è www.giuseppepalumbo.org

starmai

starmai Author Team

Hi,

Please create an account then log in our site. After that pls create a ticket here: follow this link if you bought it on Envato https://www.templaza.com/tz_membership/envato_addticket.html

Thanks and Best Regards!

hi how are you? it’s really nice template let me know is it rtl template or not?

Hi Thanks for your interest. It is a pity that this template has not support for right to left.

Thanks!

Create a ticket Forums Documents

yes it’s pity . it was great template thank you

Hi

You’re welcome.

Thanks!

Create a ticket Forums Documents

This template does not work. After many hours of doing clean installs, having online with the developers to try to troubleshoot the problem, and submitting numerous support tickets, I am really sick of trying to get this to work.

I have installed literally hundreds of templates and have never had an issue like this. The logo doesn’t show up, none of the modules show up, the megamenu does not perform properly, and that’s just what I have found so far. This is really too bad, because the developers of this created a beautiful template, but if it doesn’t work, then I can’t use it.

What is the process for getting a refund?

Hi ,

We are sorry for this inconvenience.

We have just tested in our local site and it had the same problem and some other problems. __- The reason for these problems: Currently, the newest version is only using Joomla 3.4.x while we are using Joomla 3.4.8. Maybe it has some conflicts. We are sorry again.

_

We will update it right now.

If you still want to use it, we will fix it now for you so that you can use it.

If you want to make a refund, could you contact envato/themeforest and ask them for refund?

We will confirm after Themeforest contacts us so that you can get your money back.

Thanks!

Create a ticket Forums Documents

You guys are the best! Thank you for your help!

Even though there were some problems getting the template to work with the latest version of Joomla, you guys have really been very responsive and helpful. I will purchase your templates again.

Thanks again!

Hi

Thank you very much!

If you have any problem, please contact us.

We will help you.

Thanks!

Create a ticket Forums Documents

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