An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by mopc76

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from mopc76:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Usually we respond to support requests within 24 hours on weekdays, depending on the number of requests in queue.

Frequently Asked Questions

I downloaded your landing page “Profit Hunt” but I am having an issue with the subscribe feature. All incoming e-mails through subscribe button are not coming from the actual subscribed e-mail but from my email. So I cannot set an auto reply. Is there anyway for the subscribed e-mail to appear actually “from” when I receive it?

Try to change line 7 in php/subscribe.php

$_SETTINGS['email']['from']=''; // "from: email" field in message


$_SETTINGS['email']['from']=$_POST['fields']['Email']; // "from: email" field in message

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.