355 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
toddke Purchased

Hello,

I am trying to make the slider have a clickable image but doesn’t seem to work. I placed the link in the url link when uploading the image in media library but still no luck.

I am simply adding the slider images in at the home page level. Does that make a difference if I am not using revolution or layer slider?

http://poundridgepartnership.org/

Thanks Kenneth

THEMEPLE

Hello,

Revolution and layerslider you can add the link by editing layers there you can put your links.

http://themepunch.com/codecanyon/revolution_wp/documentation/#!/image_layers

Take a look to the documentation before.

Let us know.

Best Regards!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

How do I make it possible to use Cyrillic Google fonts?

ex. <link href=’http://fonts.googleapis.com/css?family=Oranienbaum&subset=latin,cyrillic’ rel=’stylesheet’ type=’text/css’>

THEMEPLE

Hello,

You can do this with some customization. Please Edit the file wp-content\themes\maximus\template_inc\admin\register-styles.php, add this code:
@font-face {
        font-family: 'Oranienbaum';
        font-style: normal;
        font-weight: 400;
        src: local('Oranienbaum'), local('Oranienbaum-Regular'), url(http://themes.googleusercontent.com/static/fonts/oranienbaum/v2/WyaFSM_en0pjtlmUWwS7GWOb2gHztoQeulij-1lvl-8.woff) format('woff');
      }
after this one:
 @font-face {
            font-family: 'Helvetica Neue';
            src: url('<?php echo get_stylesheet_directory_uri() ?>/css/Helvetica_Neue_Bold.ttf') format('truetype');
            font-weight: 600;
            font-style: normal;

        }
. Edit the file wp-content\themes\maximus\template_inc\admin\admin_options.php, find these lines:
$page_elements[] = array(
                         "slug"                   => 'font_type',
                         "name"                   => 'Select Font',
                         "desc"                   => 'Font to be used for your site',
                         'type'                   => 'select',
                         'id'                     => 'font_page',
                         'std'                    => 'Roboto',
                         'subtype'                => array(           
                                                       'Helvetica Neue (Standart)' => "standart",
and add at the end of fonts names this one:
'Oranienbaum'=> 'Oranienbaum'
.

Add the same thing after these lines:

$page_elements[] = array(
                         "slug"                   => 'font_type',
                         "name"                   => 'Select Headings',
                         "desc"                   => 'Font to be used for your site',
                         'type'                   => 'select',
                         'id'                     => 'font_headings',
                         'std'                    => 'Roboto',
                         'subtype'                => array(            
                                                       'Helvetica Neue (Standart)' => "standart",
.

Let us know if you need further assistance.

Best regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’ve got an issue with the mobile version of the website. When I open the website on my Samsung Galaxy S4 or other mobiles, I can not click on the menu to open another page, it’s like the menu is a little bit hidden behind the picture and can’t be clicked, could you help me fixing that please?

Also for an unkown reason, the link text isn’t showing anymore in “Services Small” box from page builder. I’ve put those on the right side of my text blocs on my pages, with a link that should be called “Next” and when you click on Next it opens the next page. It worked fine, however they somehow disappeared, now only the regular text shows, but the “Next” link button disappeared. Any idea?

Thank you very much

Default-user

I changed the non appearing links and replaced them by html hyperlinks for the moment.

THEMEPLE

Hello,

Please can you give us your site url so I can give a closer look?

Best regards!

Default-user

www.sycosoltemp.com thx

Default-user

The menu works on ipad in landscape mode only, if on normal view on phone or ipad, the menu can’t be clicked, also asked my client to check, he has same issue. I think the slideshow is a little bit on front of the menu which makes it impossible to click. Help is appreciated! thx

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How can i reduce the white space before the footer?

THEMEPLE

Hello,

Please add these lines at custom css box:
#content {
padding-bottom: 0px;
}

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy
Hello, on your support site does not answer? http://themeple.ticksy.com
THEMEPLE

Hello,

We do not provide anymore support on that page. Please write us at our now support forum support.themeple.co.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
marv73 Purchased

Hello, I’m translating the theme by WPML, however I’m having some issues with the navigation menus since it seem (unless I’m doing something wrong) that only one menu can be ticked as “pro green main navigation”. In other words I can create two menus, one for each language, but I can pick only one to be the default one? I can switch languages but I keep having the same menu on both.

Regards!

Marco

THEMEPLE

Hello,

Sorry, we haven’t tested ProGreen theme with wpml translation plugin, it’s not compatible.

Best regards!

marv73
marv73 Purchased

Oh well…not a big deal since I’m still in an early localization phase. Could you suggest any other translation plugin wich should integrate easily with the theme? qTranslate maybe? By the way it seem the only thing not working with WPML are the menus.

Thanks!

Marco

THEMEPLE

Hello,

Yes, you can use qtranslate as translation plugin for progreen theme.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Mexico
mmejiag Purchased

Hello,

It’s impossible to access to your support page. It seems that your server is overloaded.

THEMEPLE

Hello,

Sorry for the inconvenience. The support forum site is OK now.

Best regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ghache88 Purchased

Hi, I’ve got an issue with the mobile version of the website. When I open the website on my Samsung Galaxy S4 or other mobiles, I can not click on the menu to open another page, it’s like the menu is a little bit hidden behind the picture and can’t be clicked, could you help me fixing that please? This is really a big problem as mobile users can not navigate to another page. I’m sure there is a simple fix but I can not find it, thank you in advance

Website is www.sycosoltemp.com

THEMEPLE

Hello,

Please write to our support forum support.themeple.co and if possible send us your wp credentials so we can give a closer look.

Best regards!

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 0-1 years

Hello! I need to make some changes in the template and I need help. How can I change the size of the logo? How can I translate “Send Message” button on the contact form? How can I translate “You are Here” from the header? On the contact page I too am unable to insert the map of GoogleMaps, I insert the url and it does not appear <https://maps.google.com.br/maps/myplaces?ctz=180&t=m&z=16>

THEMEPLE

Hello,

You can change logo size with some css customization. You can add css code at Custom Css Box. This is the logo css element

#logo img{}

These wrds can be translated by usin .po/.mo files (wp-content/themes/progreen/lang). The google map link you have added is not correct. Please change the map link.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
daniel_k Purchased

The dummy data from Layerplayer only include Layer 1-5, but on your demo (http://progreen.themeple.co/) is a Layer 6. Where can I get this demo layer?

THEMEPLE

Hello,

All the demo site layerslider dummy data are included in theme. If you want I can give you the layer slider exported demo data again. Please write at our support forum support.themeple.co.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

When we share something on Social Media (Facebook, G+, Hootsuite), it doens’t detect the thumbnail showing the defatult one instead.

THEMEPLE

Hello,

I don’t understand your problem, please can you be more clear? Can you show us your site url?

Best regards!

Default-user

www.aitaria.com/blog When you share one of the links to Facebook or any other social media it doesn’t show the featured image as thumbnail. Try to share one of the post to Facebook, for example.

THEMEPLE

Hello,

You have used a plugin for social sharing. I don’t know how it works. We do not provide support for third party plugins.

Best regards!

Default-user

We’re not using any social sharing plugin

THEMEPLE

Hello,

Are you talking about this social sharing http://www.clipular.com/c/5728940551307264.png?k=Y44BbjBWacS_EdprNnHcCsmoiZc? It’s not part of the theme.

Best regards!

Default-user

Hello,

this is what I meant from the begining: http://www.aitaria.com/share.jpg

When we share a post in any social media (facebook, g+, hootsuite, scoop.it) it doesn’t show the featured image like in others themes, just the default thumbnail.

It has nothing to do with plugins, since we already tried with another theme and works just fine.

Thanks for your help.

THEMEPLE

Hello,

We are so sorry for this issue, but the theme itself isn’t built with capability to share the blog posts. Anyway we want to help you so please open ticket in our support forum with your wp credentials in private reply and we will take a look.

Best Regards!

  • Has been a member for 0-1 years

I have a question before purchasing the theme. I need to know if you can install the theme identically to the online demo (progreen.themeple.co). Could you show how this is possible? Congratulations for the work.

THEMEPLE

Hello,

You may read the theme documentation, it’s included in theme. 1. Install dummy data (by doing this you will have all pages of the demo site) 2. Install layerslider dummy data( by doing this you will have the layerslider sliders like the site demo).

Best regards!

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 0-1 years

Great!

I need to link clients in my homepage open in a new window. How do? When I click on the logo it opens in the same window.

THEMEPLE

Hello,

You can add

target="_blank"

at clients links at generate_dynamic_element.php file (edit the file in editor), at function clients.

Best regards!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
ikki1969 Purchased

I can’t update my LayerSlider. “Your purchase code doesn’t appear to be valid. Please make sure that you entered your purchase code correctly.” Error

THEMEPLE

Hello,

If you want to update the LayerSlider you should buy it, or wait until the next theme updates when we will include the latest LayerSlider version.

Best regards!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

Hello, thank you for this beautiful theme, But i think shortcodes doesn’t work. I dont have the option on my text edit. And some option dont’t work on the page builder like google map.

Tank you for your help.

THEMEPLE

Hello,

Please can you show us a scree shoot of the issue with shortcodes? About the google map problem we suggest you to use the old google map links, like this: https://maps.google.com/maps?q=New+York,+NY,+USA&hl=en&sll=41.665273,-91.53638&sspn=0.039048,0.084543&oq=new&hnear=New+York,+New+York+County,+New+York&t=m&z=10. If you need further support please write at support.themeple.co.

Best regards!

Default-user
Ok thank you, shortcode doesn’t work after the upgrade of wordpress. http://green-diffusion.com/wp-content/uploads/2014/04/Capture.jpg

Best ragards

THEMEPLE

Hello,

We will launch a new theme update, compatible with wp 3.9 and shortcodes will work again.

Best regards!

Default-user

Oh prefect, but i will don’t lost my configuration?

Thank you for your help

THEMEPLE

Hello,

No, you won’t lose any configuration. Just download the theme and replace the themes folder.

Best regards!

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