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Hello. The ‘List of Our Clients’ slider that’s on the home services demo page…the border around the box cuts off at the top. Is there a fix for this?
Thank you for choosing our theme!
We would be happy to help you determine the cause for this issue.
Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Vamtam Help Desk |
Thanks so much!
Thanks for responding on this. One more question- same spot, is it possible to set those shortcode-generated links to open in a new window?
I do not get it Is your question related to a ticket. If so, please provide the ticket number.
Hi there, I’m trying to figure out the right photo size for the full width slider as you have on your live preview site.
I right clicked on the images you currently have uploaded to your site and got that the image size was 1920×800 – however when I insert an image of this size into the slider with the slider setting set to:
Full Width Slider – ON
Slider Style: Slide
Slide Resizing Method: Fit
The slider shows up small… and not like the slider with the two gentlemen shaking hands.
I also tried a different size slide with the same settings, but with the image of the slider as set to 1899×395 – the slider fits across the whole page, but looks too thin when viewing on mobile.
Please see the example here: www.vintegratedev.com
Thanks for you assistance…
Is version 1.7 currently using timthumb?
No timthumb anymore
Does this theme still use Lazy Loading for images?
Yes, It does but not only on shortcodes.
Just a quick note to say this is a well designed and well crafted theme. Its versatility and flexibility has met and exceeded all of my critical requirements. My only concern with giving it a five star rating is that it will become too popular!
Thank you so much
Is there a way to change the font associated with the slider with multiple captions? Or do we have to use the default font?
Hi, I have purchased your theme and am running it on a Godaddy Hosting.
I am not happy with the page load speeds and performance from Godaddy.
Do you recommend any particular hosting provider in your professional opinion.
I am considering moving to Hostgator.
My main concern is page load speeds as it affects my SEO.
Thank you for choosing Progressio!.
Bluehost, Dreamhost is what WordPress recommends.
CDN – cloudflare will improve the performance and caching plugin is a way to go as well (WP Total cache).
Hi Nikolay, please verify my email address, thanks!
Hi there, I’ve had problem acessing Vamtam panel, when I click on button, the lightbox “loading” just block all the screen and I can’t work on nothing.
Please, I’m waiting for your support.
Great theme, however…
What the heck happened to your demo page?
It’s gone and showing the world some of your files.
What’s the good word?
Hi, that’s fixed, thanks for noticing. We changed the url but forgot to put a redirect to the new one.
I have updates that need to be added to the website. I have not been into the wordpress back end in a while and now when I go to click on the vamtam editing panel it just brings up a screen saying loading and I cant get into it?
Can you tell me what the problem is?
Also I know there is a new version of the theme that I need to install, but I am worried to do this as the code has been edited in places. If I install the new theme update these will all be overwritten???
Your help would be much appreciated.
Please note that this approach will work if you update from 1.5 .
If you haven’t updated the theme long time then you should replace the files you have modified after the update.
Thanks for your response. Is this the only way you can update the theme by these 5 steps?
Can you just re-upload the theme to the wordpress admin panel as the theme was installed in the first place?
It doesn’t work this way , you have to upload the theme using ftp client.
Ok sure thats fine. I am just unsure how to change the permission number and on what files I need to do this? Also do I just replace the entire theme folder?
Also I have connected to the ftp and in the remote site there seems to be two folders one is progressio which seems to have all the php files but then there is another folder progressio 1.3 which has a documentation and licensing folder? What do I replace?
It is a bit difficult to keep track of the communication here.
How do I add text or description of an image in the lightbox?
Can I see the page with the lightbox? Where do you want this text to appear?
I wish I add text (title and description) underneath the image lightbox.
I would like this works for all images in the lightbox
I see now . There is no way to do it from the admin panel.Sorry.
i know it’s not possible from the panel, but do you think it’s possible if i change the source code of the lightbox (where is it ?). it’s possible to find and ask those information in the database and put them in the ligthbox ?
Nikolay and Team – Thanks so much for creating the Progressio theme. I always receive great feedback on my site, no doubt thanks to your great design. Also, I’m really happy with the excellent support you’ve provided. Best, Andrew
I bought the theme but the page is loading.
Thank you for choosing Progressio!
Make sure you are using the latest WP version 3.5, as the theme work only with it.
The logo area shrunk after a change in logo size, even after I put it back to the previous, and then even the default logo that came with the theme.
How do I correct that?
On top of that, seems my theme got broken somehow, I don’t even know how, perhaps you’ve seen this problem before.
Take a look at my development site: http://advent.chrisconnorsolutions.com/
Let me know what I did wrong/how to fix it.
I can give you access if necessary.
Looking forward to getting your solution/ soon.
I would appreciate if you elaborate on the problem. Please open a ticket in our Help Desk at support at vamtam dot com.
YEah, I kinda solved the issue right after posting this. It was the header settings.
Anyway, with that sais, if you look at it again, you’ll see that the header isn’t stretching across the screen as it should.
Please go to advanced settings – styles – header -Header background picture repeat. Make sure that it is set to repeat horizontally.
Alternatively you can set a dark blue color as a header background.
Please note that you can override the global options on a page by page basis. The local option panel is located just under the text editor in each page/post.
OK, yeah, did that…thanks!
On another note, where do I go to set the layout for the blog. I’ve been googling like crazy and haven’t found where to do that.
Here is a list of video guides that will show you how to do it.
You forgot to post the list.
Thanks Nikolay, I’ve watched that video you provided. However, my WP installation doesn’t show those Vantam shortcodes in the visual, nor HTML view. I can’t seem to find a way to activate it either.
Yes, I have the latest version of WP installed.
BTW, I think you’re doing a superb job of support.
I will have to look at your admin panel. Please provide admin credentials. You can send them by opening ticket in our Help Desk – support at vamtam dot com
When i try to install this theme i get the following error, any clues:
Fatal error: Call to undefined function wp_get_theme() in /home/adopnet/public_html/wp-content/themes/progressio/wpv_common/wpv_framework.php on line 47
You should use the latest WP version 3.5 and the latest theme version Progressio 1.7
I am having issues with the THEME OPTIONS – I click on link and it starts to pull up and just says LOADING and I can’t get to options.. Ideas?
I wonder if I can change the font size of my slider right and how.
The web is this: http://s466855841.mialojamiento.es/
My site hasn’t been showing Twitter posts/feeds for like almost a week now. Not sure if it’s a theme or a Twitter issue, but I just checked another WP site that I built and used another WP theme from TF and the Twitter feed and posts are showing. I just tried installing that same plugin on the site I have Progressio installed on and still no luck.
You can see it here: http://www.adventtruth.org/contact/
Any idea how I can resolve this?
Thanks for that Nikolay, however, how come it’s been working fine with all my various WP plugins until this past week….was the API recently updated?
Yes it was.
OK, thanks for that update. I followed the instructions to get something working, but it’s limited to how they want it featured. With that said, will you guys be updating the theme to include the new Twitter API so it can work as it has previously?
Got it. I appreciate all your feedback. Thanks again Nik.
Is the current theme 1.7 version compatible with the new Wordpress 3.5.2?
Yes it is.
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