An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by 0808web

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from 0808web:

We answer questions in 12-24 hours. We will try to solve in due time all requests.

Frequently Asked Questions

I have purchased Project Store in The eCommerce Sampler Pack a few months ago! How can I have access to the latest version on ThemeForest?

You have to purchase a new license for Project Store, because the bundle’s terms offered access to download for only 3 months. By purchasing a new license you will have permanent access to all future updates.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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