An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, 0808web, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from 0808web:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
Frequently Asked Questions
I have purchased Project Store in The eCommerce Sampler Pack a few months ago! How can I have access to the latest version on ThemeForest?
You have to purchase a new license for Project Store, because the bundle’s terms offered access to download for only 3 months. By purchasing a new license you will have permanent access to all future updates.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.