119 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Where can I find the support forum for this template?

Webthemer

Please send inquiries to support@webthemer.com

Default-user

I have send two now :-)

Webthemer

Replayed

Default-user

I did nor got any thing :-/

Webthemer

OK I have fixed the support system and all its working please send it again support@webthemer.com sorry for the inconvenience. :(

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
islandmix Purchased

This design is good but there are a few simple things that just are not acceptable for a paid theme…. e.g.) having to replace logo.png in images folder…. ??? This should be simply available in template settings

Webthemer

I will be porting Proma to Gantry Framework soon, and will support uploading logo from theme settings and k2, kunena forum, and VirtueMart 2.

Default-user
islandmix Purchased

K.. pls also investigate ticket #328 … i logged it and everytime i try to access URL it doesnt recognize my login… but basicaly your contact widget is giving me an error on the contact page…

Webthemer

I will answer your ticket today.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I can not find the module and Recent Work Our Clients want to change the titles of them and change some things but do not think for the title.

I did a test and excludes a module that I think might be him and gave error in Module ID 127 from my installation, this template has many problems many mistakes and extent RokSprocket not updated.

I want a solution or ask a refund. Thank you. and await response

Webthemer

Replayed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Can you give me the Quickstart version for joomla 3 because when I install the Quickstart version 2.5, your template is not present in the list of other templates. please help me

Webthemer

Replayed to email.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Also struggling with how to hide/remove the ‘our clients’ module. Also how do I edit the ‘recent work’ section?

Webthemer

Please send an email to support@webthemer.com and i will assist you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
AlexOM Purchased

Can you help me, i have this…

No input file specified.

when i click it on any menu.

Webthemer

Send me the url and username and password to support@webthemer.com

Default-user
AlexOM Purchased

Ready, I sent the username and password. Thank you!!!

Default-user
AlexOM Purchased

Hey… I changed the Search Engine Friendly URLs option to NO and the site already works, but I need the option to YES.

Webthemer

Try clearing the cache in joomla and rename htaccess.txt to .htaccess

Default-user
AlexOM Purchased

I try the solution, and does not work yet.

Webthemer

Answered the email.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I was wondering are the social media icons that are present on the demo in the footer part of the package? Or is it an additional extension…

The template properies have some settings about enabling Facebook, Twitter, etc. but I’m not seeing them after enabling.

This is the first template I’ve purchased, so excuse me if it is basic knowledge.

Webthemer

send me an email to support@webthemer.com and i will give you the solution.

Default-user

I already send the mail and I have not received a response

Webthemer

Responded

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
AlexOM Purchased

Me Again,

I need a response quickly, in demo site, Contact Us have a Widgetkit Map and that is one of the reasons i purchased this template.

In the full package have a Widgetkit without the Map, this is not good, because the full version of widgetkit is a $29 membership.

Can you give me my widgetkit map, i paid for it and i dont have it.

Thank you!!!

Webthemer

Please send me a email and i will give you the solution. support@webthemer.com

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
AndreaDC3 Purchased

Hello, the contact us form isnt working on the quickstart?

Webthemer

Send me a inquiry to support@webthemer.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have tried to change the template settings, like width and color, but everytime I try to save it shows: “Save failed!”. All the permissions are writable.

Webthemer

I have answered you email.

Default-user

Thank you. The only way of solving this problem was changing all the permissions to 777

Default-user

I have another issue. I can’t place the website logo. I don’t find any logo file or code in the template

Webthemer

Make a module put it to logo position and link image. Replace the image in images folder Proma - Joomla Business Template

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I purchased the Proma theme for Joomla. I imported it to my server using Joomla Extension manager and got this message: Warning: JInstaller: :Install: Cannot find Joomla XML setup file

How to sort out this issue?

Regards, Gio

Webthemer

Did you unzip the file? What file did you try to install and in what Joomla.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I followed the documentation. yes. I unzipped the file. I uploaded the file to the server using Joomla Extension Manager. Joomla 3.0.

Looks like quickstarter 3.0 is missing.

Webthemer

please use support help.webthemer.com and i will help you with the issue.

Default-user

Support, can you please reply to my email. I need this theme issue sorted out by today.

Default-user

Hi support. If yo can’t be bothered to reply to me to sort out my issue, then pls refund my money so that I can buy some other theme! Your customer service is very bad!

Webthemer

I have replayed.

Default-user

I’ve not received any emails from you yet!

Webthemer

Ok here are instructions on how to install Quickstart for Joomla 3.1

First you install Quickstart 2.5 this is normal Joomla Installation with sample data and available extensions. Don’t forget to click install Sample data button. and now to transform it to 3.1 version:

1. When you install Quickstart Joomla 2.5 go into administration

2. Components / Joomla Update

3. Options (Right Corner) / Select the Update server to Short Term Support and click save and close

4. A Joomla! update was found, update the joomla to 3.1

5. Now go to the Extension Manager / Upload Package File and Install the Template that is for Joomla 3 version

6. You are done!! You have Quickstart for Joomla 3

Default-user

Hi,

After installing proma theme, see what happened to my website!

I’ve sent an email to your support email.

Webthemer

There is only Index of /

is this what you meant? If you like i can install it for you send me the database and ftp and i will install quickstart 3.1 Joomla 3.1.

Default-user

Hi, I’ve emailed support my ftp and cpanel details. Kindly install proma theme and let me know once its done. tnx. gio

Default-user

Any idea when it will be installed?

Default-user

still waiting!!

Webthemer

Please read my last email i need information for cpanel so i can create database the files are already online.

Default-user

I’ve not received any email. But now i’ve emailed you the server cpanel details.

Webthemer

Did you checked your Spam Folder?

Webthemer

Its done i sent you username and password if you didn’t get it i will try directly to your mail.

Default-user

pls send it directly to my email account. tnx a lot.

Default-user

i’ve still not got the username and password. please send it to wongiovanni@hotmail.com

Webthemer

Its admin username and password

Default-user

Thanks for installing proma theme on my server. however i’m these errors when i go to Contact Us - Fatal error: Class ‘mapWidgetkitHelper’ not found in /home1/liangw69/public_html/squareit.co/administrator/components/com_widgetkit/classes/widgetkit.php on line 129.

Webthemer

Disable the Map Module that is positioned in slider. Use Google Iframe or some free Extension from JED like http://extensions.joomla.org/extensions/maps-a-weather/maps-a-locations/maps/1147

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’ve already emailed support yesterday, but still have t received any reply!

Webthemer

Replayed

Default-user

3 days for a reply?! I’ve not received any emails from you yet!

Webthemer

Sorry i really don’t know why emails are not getting trough:

Ok here are instructions on how to install Quickstart for Joomla 3.1

First you install Quickstart 2.5 this is normal Joomla Installation with sample data and available extensions. Don’t forget to click install Sample data button. and now to transform it to 3.1 version:

1. When you install Quickstart Joomla 2.5 go into administration

2. Components / Joomla Update

3. Options (Right Corner) / Select the Update server to Short Term Support and click save and close

4. A Joomla! update was found, update the joomla to 3.1

5. Now go to the Extension Manager / Upload Package File and Install the Template that is for Joomla 3 version

6. You are done!! You have Quickstart for Joomla 3

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
amdatoo Purchased

i am having trouble with images in the slider being too large…is there a way to control size – i have down sampled my images and they are still too large.

Webthemer

please send me url to help.webthemer.com so i can see what is going on.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
stefanJ Purchased

Does NOT contain QuickStart for Joomla 3.0+ (only ver. 2.5.9). Thus, it is not possible to benefit from demo content.

Webthemer

Ok here are instructions on how to install Quickstart for Joomla 3.1

First you install Quickstart 2.5 this is normal Joomla Installation with sample data and available extensions. Don’t forget to click install Sample data button. and now to transform it to 3.1 version:

1. When you install Quickstart Joomla 2.5 go into administration

2. Components / Joomla Update

3. Options (Right Corner) / Select the Update server to Short Term Support and click save and close

4. A Joomla! update was found, update the joomla to 3.1

5. Now go to the Extension Manager / Upload Package File and Install the Template that is for Joomla 3 version

6. You are done!! You have Quickstart for Joomla 3

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I have the Proma Joomla! template. I’ve just installed the quickstart and I get this error in every page in backend and frontend:

JFolder::create: Could not create directory

I am working on changing permissions, as I have had previous problems with that, but I don’t know if the error is due to that.

Also I need to change the white (middle) background to another color or image in full width template and I haven’t found the way to do it.

Thank you.

Webthemer

Please send me url username and password to help.webthemer.com and i will see what the problem is.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
pymoza Purchased

Got this error on the Contact us page : Fatal error: Class ‘mapWidgetkitHelper’ not found in /home/.../administrator/components/com_widgetkit/classes/widgetkit.php on line 129

Webthemer

Please disable the map module that is located in the slider position. This is the Widgetkit PRO component i will trash this in the next update.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
alvinliu Purchased

Dear sir, because i inform your step to upgrade 2.5 quickstart to 3.0 always failed.website is blank.no errors but also show some thing. So i reinstall joomla 3.11 on my website.but i can’t install proma template, that always show “JInstaller: :Install: Cannot find XML setup file”.could you help me to solve that question?Thank you.

Webthemer

Please send me ftp and database and url to help.webthemer.com and i will install quickstart 3.1 for you. i Will be providing the Quickstart 3.1 next week in the update.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hello Proma, thank for your beautiful theme.

I need to modify the width of dropdown menu Actualy it’s fixed to 210 px. Thank for your reply

Webthemer

You change this in theme settings profiles tab at the bottom – Drop Down Column Width

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