ThemeForest

Proma - Responsive Drupal Theme

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Sorry for my bad English.

I’m having problems with my web portfolio, photo mask does not work well when filter change, this is the link where I have problems: http://tharuiz.es/portfolio/4c

I hope your help, the site is already online.

Thanks you.

tabvn

Dear Toto,

i checked your site and it working perfectly.

i dont see problem.

any question please post on http://support.tabvn.com/

Thanks

Best regards.

Default-user

Dear, could you re-check my site, the photo mask does not work well.

You can filter the photos, for example when i press “Todos” then “Equipo” and then “Historia”, the mask of the first four pictures does not work.

Thank

Best regards.

tabvn

Dear Toto, you are right, i check your site and after play 5 time or 6 times then suddenly mark does show on “Historia” tab. this is very strange :)

i dont know why right now how it happen.

I will get back to you as soon as possible when i can find the problem.

Thanks

Best regards, Toan

Default-user

I’m still waiting for a solution

Thanks

tabvn

Dear totongonzalez,

i had forward this trouble to html developer , and waiting for his response to fix this problem, this problem i can not find the right solution.

thank you very much for understanding. Best regards,

Tabvn

tabvn
tabvn Author

Dear Customer,

you can try add this css code to /sites/all/themes/proma/css/proma.css

.portfolio-grid #thumbs li.item{
    min-height: 182px;
    opacity: 1 !important;
}

I hope this helps

for additional question please submit to http://support.tabvn.com

Best regards

Tabvn

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hello, is there anyway to change different style elements. For example I would like to have the hover over text be one color and the rectangular boxes above the text another color. Is there a way to do that?

tabvn

Dear Mirky,

mostly color of the theme, can be changed via theme option. In case you need deep custom you have to custom it in css file.

Thanks

Best regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Russian Federation
Nepe Purchased
Hi, Sorry for my bad English. =) Title and green border (img) is not displayed in portfolio. http://usability-group.com/content/maecenas-tristique-rutrum
tabvn

Dear Nepe,

download this file http://cl.ly/code/2u3N1C2p2D0K

and save to /sites/all/themes/proma/templates/node—portfolio.tpl.php

if existing file please override it,

finally follow the URL http://your-site.com/admin/config/development/performance

and hit “clear all caches”

I hope this helps,

if you have any question please post it on http://support.tabvn.com/ thanks Best regards.

Default-user
Nepe Purchased

thank you very much

tabvn

You’re welcome

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Russian Federation
Nepe Purchased

Hi, it’s me again. =)) Tell me plz, how to add another unique font, I could not find=(( ?

tabvn

HI Nepe,

you can use google font, or embed fontface to your site

here is recomeneds module

http://drupal.org/project/fontyourface http://drupal.org/project/google_fonts

any question please post on http://support.tabvn.com/

Thanks

Best regards,

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Juppster Purchased

I do a lot of 3d work. i would love to have a video playing on the homepage as my portfolio samples instead of images and the slider at the top. Is this possible with the current configuration or can you recommend what I should do to use video instead of images.

Thanks in advanced.

tabvn

Dear Juppster ,

default features is only images. I think you have to make custom.

Have a nice weekend.

Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I have a problem with Layer Slider

PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘aplicnet_dru1.layerslider’ doesn’t exist: SELECT * FROM layerslider WHERE flag_hidden = ‘0’ AND flag_deleted = ‘0’ ORDER BY date_c ASC LIMIT 100; Array ( ) en layer_slider_get_all() (línea 304 de /home3/aplicnet/public_html/nsa/sites/all/modules/modules/layer_slider/layer_slider.module)

tabvn

Dear Patolinec,

please submit a ticket at http://support.tabvn.com

i will give you solution to fix this problem. Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Where do I get the Purchase Code from so that I can open a support ticket? There is no “License Certification” to click on when I go to http://themeforest.net/user/michellepace/downloads . Thank-you, Michelle

tabvn

Dear Michellepace,

visit http://www.support.tabvn.com/ and see on right column, your question already answered.

Thanks

Best regards,

Tabvn

Default-user

Thank-you Tabvn – but that was what I was trying to explain above. For STEP 2 in (http://support.tabvn.com/sites/default/files/purchase_code.png) it shows that I need to click on the link called “License Certificate” – - I do not have that link!

tabvn

Dear Michelle,

click to download button, and see “License certification” :)

seem Envato move that button into dropdown.

Thanks

Default-user

Goodness I’ve been looking at this for over an hour. Please could you update http://support.tabvn.com/ Thanks very much. I have it now.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Russian Federation
Nepe Purchased

Hello I have a problem with filter in portfolio page. It filters only one page.

http://design-studio.by/portfolio

Plz help me =)

tabvn

Dear nepe,

i highly recommend follow the URL http://your-site.com/admin/appearance/settings/proma and select portfolio items per page is to maximum (30)

I hope this helps,

if you have any question please submit it to http://support.tabvn.com/

Best regards,

Tabvn

Default-user
Nepe Purchased

Thanks

tabvn

You’re welcome, Thank you for using our services :)

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
szehow Purchased

Hi , I just bought the theme, however I having the problems in my home page which are

1)”Page not found” and Search form is existing there 2) The requested page ”/” could not be found.

Can you please help me and let me know about this.. Thanks..

tabvn

Dear szehow,

please submit a ticket to http://support.tabvn.com also give us about your site information.

make sure that you have installed the theme correctly. (see the documentation in download package for installation instruction

Best regards,

Tabvn

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi are PSD files included? It didnt mention but im completely into several elements of the design and find psd support is great prior to purchase

tabvn

Dear June,

I have included HTML files, But there is no psd file.

Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have installed this theme and now I can not get to the admin section to change anything?

Please help!

tabvn

Dear Customer,

please see in the documentation i did wrote it, i can not post that info here.

the URL login is http://your-site.com/user/login or http://your-site.com/?q=user

if you have more question please submit it to http://support.tabvn.com

Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

There is one big problem with Portfolio filtering when paging is present: http://vimeo.com/michellepace/promatheme-portfolio-filter – - Toan any plans to fix this?

tabvn

Dear Customer,

Video not found!, please submit your questions to

http://support.tabvn.com

Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
CEDI-US Purchased

In the prettyPhono.css file there are references to:

..images/proma/prettyPhoto/default/ ..images/proma/prettyPhoto/light_rounded/ ..images/proma/prettyPhoto/dark_rounded/ ..images/proma/prettyPhoto/dark_square/ ..images/proma/prettyPhoto/facebook/

and

..images/proma/prettyPhoto/light_square/ This is the only folder that exists and contains images.

Should the other folders exist with images?

tabvn

Dear customer ,

We don’t need other folders. That’s fine.

More question please submit to http://support.tabvn.com

Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
aavisami Purchased

This theme has not worked. The portfolio content types and portfolio page still don’t work for me and it’s been a number of days since I purchased. I’ve installed Features, reinstalled features and tried everything, but to no avail.

tabvn
tabvn Author

Dear Customer,

when you install the portfolio it is requires “features” so you must download http://drupal.org/project/features and enable it.

if no it says missing “features”

Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I wanted to embed a 3 sec html5 video in the layer slider. I tested it on a page and it worked fine. I added it to layer slider, replacing the youtube video and it loads the first frame and stays there. Being that I tested it on a page first i know the html5 and embedding code works without a problem. It just seems embedding the video in the layer slider is not working. Any thoughts?

BTW, in the preview window it works fine. Also i have checked multiple browsers.

Thanks

tabvn

Dear Customer,

please open a ticket at http://support.tabvn.com give me your site information. We will look into your problem

Best regards,

Tabvn

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