294 comments found

Hi there, quick question. Could this theme be used just as well for a supplier who wants to have POA items? So no Buy Now Button and POA instead of a price?

It’s due to them selling high priced items and they don’t want time wasters buying via the web so they’d be priced on application via a phone call.

Thanks,

Alex,

Like user erinruff On my site www.lesavon.net I am having problems with the layout of my shop pages. There are large gaps in the layout that I can not seem to figure out why they are not lining up properly. Some rows have 3 images others only have 1? Please advise as to a fix not using an older version of WooCommerce.

Alex,

I have posted numerous times regarding what I believe is a problem that has been encountered by a number of people and so I cannot believe that you do not have a quick fix for the problem and I’m getting very frustrated that you have not responded to my requests for help. Here’ is my last post again.

“Like user erinruff On my site www.lesavon.net I am having problems with the layout of my shop pages. There are large gaps in the layout that I can not seem to figure out why they are not lining up properly. Some rows have 3 images others only have 1? Please advise as to a fix and not one using an older version of WooCommerce.”

Themes-Dojo

Hi,

Sorry for delay. Copy this code into your functions.php file:

global $woocommerce_loop;
$woocommerce_loop['columns'] = 3;

This will fix the problem.

Alex

Default-user

Thank you Alex,

Is there a particular place on line in the function.php file that I should place this code?

Also, a couple of other minor things.

1) How do I increase the vertical size of the buttons in the header, I cannot find a place to do this anywhere. 2) Is there a “padding” setting or something that I can do to prevent the images on single item pages from overlapping the text when the window size is collapsed?

Thank you in advance.

Two problems I’m running into:

1. Getting two of the same titles that are showing up on product page. Can you advise how to fix? (link to page: http://www.sophigrace.com/product/sophi-grace-dog-overalls-w-patches/ )

2. When using Jigoshop and uploading a new product the large pictures look great (clarity) but the smaller thumbnails look not very clear. Can you please advise?

Settings: SITE _URL: http://www.sophigrace.com HOME _URL: http://www.sophigrace.com

Jigoshop Version: 1.4.4 WordPress Version: 3.4.2

Platform: Windows Browser Name: Chrome Browser Version: 22.0.1229.96 User Agent String: Mozilla/5.0 (Windows NT 5 .1) App leWebKit/537.4 (KHTML, like Geck o) Chrome/22.0.1229.96 Safari/53 7.4

PHP Version: 5.2.17 MySQL Version: 5.1.56-log Web Server Info: Apache/2

PHP Memory Limit: 256M PHP Post Max Size: 8M

ACTIVE PLUGINS:
bbPress: 2.1.2
Jetpack by WordPress.com: 1.9
Jigoshop: 1.4.4
Jigoshop Admin Bar Addition: 1.8
WordPress Importer: 0.6
CURRENT THEME:
Prometheus e-Commerce: 2.0
  1. End System Info ###

Thanks

Shaun

How about some general support on your other themes? The Hermes crowd need help too as I’m sure others do. People will be forced to give bad ratings. We’ve paid for your theme so please give some assistance.

Thanks.

Hi Alex,

We are having an issue getting the images for the flex-slider to display on our site. It is linking to the wrong src. I tried changing the permissions with no luck, and have followed your screencast.

Let me know!

Luke

Alex,

I posted this seven days ago can you please help!

Two problems I’m running into: 1. Getting two of the same titles that are showing up on product page. Can you advise how to fix? (link to page: http://www.sophigrace.com/product/sophi-grace-dog-overalls-w-patches/ ) 2. When using Jigoshop and uploading a new product the large pictures look great (clarity) but the smaller thumbnails look not very clear. Can you please advise? Settings: SITE _URL: http://www.sophigrace.com HOME _URL: http://www.sophigrace.com Jigoshop Version: 1.4.4 WordPress Version: 3.4.2 Platform: Windows Browser Name: Chrome Browser Version: 22.0.1229.96 User Agent String: Mozilla/5.0 (Windows NT 5 .1) App leWebKit/537.4 (KHTML, like Geck o) Chrome/22.0.1229.96 Safari/53 7.4 PHP Version: 5.2.17 MySQL Version: 5.1.56-log Web Server Info: Apache/2 PHP Memory Limit: 256M PHP Post Max Size: 8M ACTIVE PLUGINS : bbPress: 2.1.2 Jetpack by WordPress.com: 1.9 Jigoshop: 1.4.4 Jigoshop Admin Bar Addition: 1.8 WordPress Importer: 0.6 CURRENT THEME : Prometheus e-Commerce: 2.0 End System Info ###

Thanks Shaun

benjitsu Purchased

Is there any way to remove the fancybox functionality and use a different lightbox plugin? When I remove the fancybox directory it breaks over functions on the product page. Any thoughts?

Price filter on the demo does not seem to work. Does a functional price filter come with the theme by chance?

Themes-Dojo

Hi,

I’m working on it.

Alex

Just updated to Wordpress 3.5. Using Jigoshop with the theme and now some of the Jigoshop options don’t work. (Clicking on Add Attribute or Add Variation button doesn’t do anything). I disabled the theme and it seems to work.

marc_usa Purchased

yeah, where is the promised “Layered PSD” file?

There are only three small psd files included in the downloaded package!

ataleb52 Purchased

Since updating to WP 3.5 it seems like WooCommerce no longer works with the theme. Is this an isolated issue?

ataleb52 Purchased

Since updating to WP 3.5 it seems like WooCommerce no longer works with the theme. Is this an isolated issue?

Can i add categories in the top menu in a mega drop down style

ataleb52 Purchased

@agurghis Any chance of still getting support for this theme?

@agurghis I am very interested in purchasing this theme, but cannot do so until you answer @ataleb52’s and @jsultemeier’s questions.

As you likely know, the WP 3.5 upgrade seems to be breaking a lot of themes and it would be good for you to address if yours is one of them – and if there’s an ETA for a fix!

I’m literally sitting here with money burning a hole in my pocket, awaiting an answer. I want this theme! :-)

Themes-Dojo

Hi!

The theme is fixed already for wp 3.5 and updated.

Alex

Default-user

You’re the man Alex! Will be purchasing shortly. Thank you!

redtekgr Purchased

Doesn’t work well with Woo Commerce. Works better with Jigoshop. Author won’t respond to help requests.

Vanilla install. BUGS, BUGS, BUGS, BUGS….

Slider doesn’t work Upload xml content – no content appears. Just a list of shortcodes on every page Shop doesn;t work So many more problems with layout.

I wish I’d read the comments above. Seems you don’t answer people and they are having problems with the same bugs.

You say it’s working on 3.5. It definitely does not work on 3.5 vanilla install.

I would appreciate a reply to fix the bugs or a refund.It does not work as stated.

Themes-Dojo

I’m sorry, I didn’t kbow what vanilla means. I’m working on those issues right now.

Alex

Default-user

You’ve been working on those issues for months and you haven’t bothered replying to people for weeks. It can clearly be seen by people’s comments above and in your other themes. No support and you’re taking our money. This is dishonest!

Default-user

Excuse me, but I am still waiting on you replying and fixing these problems. I have a theme that does not work and you are not responding. The list of bugs are above. Either fix them and give us the files or I report you to themeforest for dishonesty. You claim your theme works with 3.5. It does NOT. You lied.

Absolutely appalling support. I hope anyone reading this notes the problems everyone is having with this theme. You take people’s money, run away and don’t fix problems.

Agree, still waiting on support requests i sent in December that were urgent, and again on Jan 4th – come on Alex!!!! Where is your support? You don’t answer ANYTHING!!! Your customers are not going to buy your products if we have support requests that remain unanswered.

please reply!

Its been three months and you have not answered my question…I currently have version 2.0 and I see that you have updated to version 4.0 that fixes the problem…how do I go about uodating to the newest version?

Two problems I’m running into: 1. Getting two of the same titles that are showing up on product page. Can you advise how to fix? (link to page: http://www.sophigrace.com/product/sophi-grace-dog-overalls-w-patches/ ) 2. When using Jigoshop and uploading a new product the large pictures look great (clarity) but the smaller thumbnails look not very clear. Can you please advise? Settings: SITE _URL: http://www.sophigrace.com HOME _URL: http://www.sophigrace.com Jigoshop Version: 1.4.4 WordPress Version: 3.4.2 Platform: Windows Browser Name: Chrome Browser Version: 22.0.1229.96 User Agent String: Mozilla/5.0 (Windows NT 5 .1) App leWebKit/537.4 (KHTML, like Geck o) Chrome/22.0.1229.96 Safari/53 7.4 PHP Version: 5.2.17 MySQL Version: 5.1.56-log Web Server Info: Apache/2 PHP Memory Limit: 256M PHP Post Max Size: 8M ACTIVE PLUGINS: bbPress: 2.1.2 Jetpack by WordPress.com: 1.9 Jigoshop: 1.4.4 Jigoshop Admin Bar Addition: 1.8 WordPress Importer: 0.6 CURRENT THEME: Prometheus e-Commerce: 2.0 End System Info ### Thanks Shaun

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